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Quality Inn Spring Mills - Martinsburg North

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Quality Inn Spring Mills - Martinsburg North

Exterior
Standard Room, Non Smoking
Pool
Property entrance
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1220 T J Jackson Dr, Falling Waters, WV, 25419
  • Valley Health I Spring Mills
    ‪11 min walk‬
  • Chesapeake and Ohio Canal
    ‪25 min drive‬
  • Fort Frederick State Park
    ‪30 min drive‬
  • Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Comfort Inn Aikens Center

Pool
Breakfast included
Parking included
Free WiFi
4.5 out of 5, Wonderful, (879)
The price is €90
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Comfort Inn Aikens Center

About this property

Quality Inn Spring Mills - Martinsburg North

Hotel in Falling Waters with free breakfast and a fitness center
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Quality Inn Spring Mills - Martinsburg North offers 70 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Falling Waters hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Quality Inn Spring Mills - Martinsburg North. During your stay, you'll be within walking distance of Valley Health I Spring Mills. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 11 minutes by foot from Valley Health I Spring Mills and a 4-minute drive from Potomac River
  • Pets welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn Spring Mills - Martinsburg North. Free self parking is available.

This Falling Waters hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night
  • Maximum 3 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 175 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Martinsburg-North
Holiday Inn Express Martinsburg-North Falling Waters
Holiday Inn Express Martinsburg-North Hotel
Holiday Inn Express Martinsburg-North Hotel Falling Waters
Quality Inn Spring Mills Martinsburg North Falling Waters
Quality Inn Spring Mills Martinsburg North
Quality Spring Mills Martinsburg North Falling Waters
Quality Spring Mills Martinsburg North
Holiday Inn Falling Waters
Holiday Inn Express Martinsburg North Hotel Falling Waters
Holiday Inn Martinsburg North
Falling Waters Holiday Inn
Quality Inn Spring Mills - Martinsburg North Hotel
Quality Inn Spring Mills - Martinsburg North Falling Waters

Quality Inn Spring Mills - Martinsburg North Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 388 out of 1002 reviews" "
Rating 8 - Good. 329 out of 1002 reviews" "
Rating 6 - Okay. 147 out of 1002 reviews" "
Rating 4 - Poor. 78 out of 1002 reviews" "
Rating 2 - Terrible. 60 out of 1002 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Philip

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Slow renovations
Nice big room probably renovated, but unfinished in detail. The worst thing was shear curtains with verystrong lighting in the parking lot the windows face, we could read with the lights off at night!
Stayed 1 night in Oct 2024

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities
Deceptive reading on Hotels.com
The inn was being renovated, and the room was incomplete. The desk lamp had to be plugged in unplugged to turn on because the switch was broken. The hairdryer did not work. The TV was not hooked up until we requested it. We stayed two days. The room was not clean. The wet towels were not picked up, and the bed was not made. Also, The elevator was very stinky and unclean. The breakfast was good and the staff were kind and we’re willing to hear feedback. well, I understand the end was under renovation. This was not acceptable.. Hotels.com should make sure of their ratings. It had a high rating. If it is going through renovation, the Hotels.com needs to get quickly up today and let the public know.
Stayed 2 nights in Oct 2024

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for pets. The rooms do not have carpeting, are spacious, and the first floor has sliders to the outside. There are grassy areas to walk pets and there is s small playground for children.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

William

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This is really an unfair review as the property is currently under construction. The remodeling is continuing while the rooms are being let out, and not all of the improvements are finished for the rooms. Some lights work, some don't ... the tile floor in the bathroom still has grout staining the surface, the rugs are dirty, etc.
Stayed 2 nights in Oct 2024

8/10 Good

Peter, Fitchburg

Travelled with family
Disliked: Property conditions & facilities
Affordable but not the best accommodation in fairly outdated rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Would visit again!!
Our stay was great//easy checkin//room was clean and recently remodeled//breakfast was offered sausage eggs with cheese delicious waffles juice coffee//there was old furniture stacked up in the lobby because of renovation but easy to look past because this was my a very nice stay
Stayed 1 night in Oct 2024

10/10 Excellent

Zachary

Business traveller
Liked: Amenities
Good progress
Stayed 1 night in Oct 2024

10/10 Excellent

dale

Liked: Cleanliness, staff & service, property conditions & facilities
renovated
Stayed 1 night in Oct 2024

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very good experience. Staff courteous, room clean, nice breakfast….the outside could be nicer and it was under construction, but that is progress. 😊
Stayed 1 night in Sep 2024

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We usually stay at this loxation vecause of close distance to our son and wife and grand daughters.
Stayed 4 nights in Sep 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Work In Progress
From the moment we entered (5 hours before check-in) until the moment we left, we had a great experience! We came to meet friends who arrived the day before. The manager welcomed us, offered us coffee, described the area where renovation work was underway, and offered to answer any questions. When we arrived later to check in, it was awuick and ready check-in, the room was clean, well-furnished, and everything was in working order. We took advantage of the beautiful weather and headed out to the pool, which was clean and just the perfect temperature. (Cleaning was in progress when we first arrived) There are still signs that this hotel had been in need of a major makeover, with peeling wallpaper and stained (not dirty) carpeting in the halls. Work is underway, and currently the half are cluttered with a mix of old and new furniture. Breakfast was adequate, if not spectacular. Cook-it-yourself waffles, link sausage and scrambled egg patties made up the hot portion, varieties of dry cereal, instant oatmeal and bread products were available, along with coffee, tea, juices and yogurt. Or whole family is looking forward to returning to this hotel in the future.
Stayed 1 night in Aug 2024

8/10 Good

Kirby

Liked: Room comfort
Older property currently under renovation
Convenient location off I-81. Hallways filled with old furniture and replacement furniture in boxes but my room was fully updated. Bless them for keeping the small bottles of shampoo and conditioner plus small bars of soap.Breakfast buffet was average with both hot and cold selections. Good value.
Stayed 1 night in Aug 2024

2/10 Terrible

Patty

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was under going complete renovations. The place was dirty and cluttered. It was unsafe for guests and shouldn’t have been opened. We left and have requested a refund but haven’t gotten a response from Expedia.
Stayed 1 night in Aug 2024

10/10 Excellent

Jessi

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was renovating so some things were out of place, but overall was clean and staff was friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Jessi

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in the process of remodeling, so some things were a little out of place, but everything was clean and service was great.
Stayed 1 night in Jul 2024

4/10 Poor

Jeremy

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
They are doing mass refurbishing and it's not well coordinated. The direct employees sat around like they would rather be on their phones. I don't have high standards but this was definitely below average. Additionally the workers are leaving windows open and there are flies and fruit flies everywhere. Fruit flies in my drink this morning was kinda gross. I'm sure it will be better once they finish refurbishing.
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
We were given a large, corner room. The room had just been renovated, and the hotel was in the process of being renovated. The staff were friendly. The breakfast had a nice variety of cold and hot foods.
Stayed 1 night in Jul 2024

8/10 Good

Lorne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre très sale cheveux dans la douche, draps sales , plancher tres sales ne recommande pas, par contre piscine propre
Stayed 1 night in Jul 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
This place was unbelievably bad. No towels, soap washcloths, etc. No toilet paper. Drawers in the dresser were full of dirty clothes!!! TERRIBLE PLACE
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Recommended
Upon arrival, we waited 15 minutes for someone to check us in. There was no one around and it wasn’t late. The other review talk about the renovations and the first floor was really torn up. Once we finally checked in, it was apparent our room hadn’t been thoroughly cleaned. There were stains on bedding, lampshades, and carpet, the AC unit was physically falling apart….we discussed leaving but were too tired. The breakfast was okay, but we were happy to get back on the road. I wouldn’t stay again.
Stayed 1 night in Jul 2024

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Its a good place to stay. Pet friendly. The breakfast was great. They are in the middle of renovation, so the property is a bit disheveled. The rooms were clean for the most part. It wasn't noisy, so we could actually relax and get some sleep. The pool was immaculate. The staff was accommodating. All in all a good place to stay.
Stayed 4 nights in Jul 2024

6/10 Okay

Anthony

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024