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Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Terrace (Port View)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Premium Room (Citadel View)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Room (Port View)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Radisson Blu Hotel, Marseille Vieux Port. During your stay, you're just a quick walk from Old Port of Marseille. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free WiFi and wired Internet
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Steps from La Criee National Theater of Marseille and Musée du Santon

Radisson Blu Hotel, Marseille Vieux Port ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Radisson Blu Hotel, Marseille Vieux Port

Everyone (6) Couples (2) Family (1)
5 out of 5
Very good thanks

Posted by on 16 May 2022

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Comment from Hotel Management

23 May 2022 by Victoria.

Bonjour Wasim, Thank you for taking the time to share your experience. We hope to welcome you again very soon.

2 out of 5
The rooms and restaurant are overpriced. Breakfast was poor. Cleaning (rooms and public premises) did not work all the time.

Posted by on 20 Oct 2019

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Comment from Hotel Management

6 Dec 2019 by Sonia De Carlo

Dear Anonymous, We are deeply sorry to read about your experience with us and can insure you that this is not the service we want to offer our guests. Our cleaning department is doing their best to make everything as clean and tidy as possible regarding numerous of guests using our public premises everyday; we will let them now anyway about your remarks. Best regards

3 out of 5
Good location. Disappointed with quality of food at breakfast

Posted by on 8 May 2019

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Comment from Hotel Management

21 May 2019 by Hicham Rawi

Dear Anonymous, Many thanks for choosing Radisson Blu for your stay in Marseille and for taking time to share your feedback. It's a pleasure to read that you enjoyed the location of the hotel. We are really sorry if we didn't answer to all your expectations. Be sure that this does not reflect the quality of the usual services that we offer to our customers and that your remarks have been already sent to the teams concerned to improve our services and bring complete satisfaction to our guests. We hope to see you again for a next stay in Marseille. Yours Sincerely Hicham Rawi Operations Manager Radisson Blu Marseille, Vieux port

4 out of 5
Hotel in good location and nice and modern in main areas. Reception staff are welcoming and professional. Minibar prices are ridiculous €6 for a 50cl of Evian which is 60 cents in the local shop. Gym facilities and changing area, outdoor pool area not great at this time of year, perhaps will be better in warmer weather. Breakfast was a fair selection, omelettes and eggs available on order, make sure you ask for eggs well cooked as they come very underdone. The ‘hot’ items on the buffet needs looking at, they are served in le Creuset dishes but not kept warm, the warming plates were not on any of the three days we were there cold bacon and sausage are not nice! But otherwise an adequate selection of cold items and a nice range of juices and fresh bread and lovely local honey. The staff at breakfast were few and far between and not as customer friendly as could be. Breakfast at weekends is served to 11am and 10am midweek, but they try to get you to move at 10/11 on the dot whilst still eating! If they need to set up for lunch they should serve until an earlier time! The Restaurant Manager initially comes across as unfriendly but is actually a lovely guy once you get to know him.

Posted by on 8 May 2019

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Comment from Hotel Management

21 May 2019 by Hicham Rawi

Dear Anonymous, Thank you for choosing Radisson Blu for your stay in Marseille and for taking time to share your constructive feedback. It's a pleasure to read that you enjoyed the location and the professionalism of our reception team. We are really sorry if we didn't answer to all your expectations. Be sure that this does not reflect the quality of the usual services that we offer to our customers and that your remarks have been already sent to the teams concerned to improve our services and bring complete satisfaction to our guests. We hope to see you again for a next stay in Marseille. Yours Sincerely Hicham Rawi Operations Manager Radisson Blu Marseille,Vieux port

3 out of 5

Well placed hotel

Pros: It is clean and reasonably pleasant.
Cons: Hot drink making items were in short supply. Water in the shower was not hot enough. Armchairs were very uncomfortable.
Location: Right in the heart of the old port a short walk from the metro station. Lots of bars and restaurants very close. Hop on tour bus stops nearby.
The hotel is right on the old port and less than 10 minutes walk from a Metro station, two stops from the main train and bus stations. The standard room was average, a little worn in places. The water in the shower was never more than tepid. The tea and coffee was minimal and when we left a note asking for more tea and milk, it was ignored. The bed was quite comfortable but the two seats were angular and low and not at all comfortable. The room and hotel were clean. We didn't try breakfast as it was 25 Euros per person - we had a fast food breakfast nearby for 4.5 Euros each ! There was a small tax per night on departure which had been advised in advance. The hotel is ok but nothing special.

Posted by , from Hampshire, UK on 6 Feb 2018

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Comment from Hotel Management

7 Mar 2018 by Hicham Rawi

Dear Mj, Thank you for choosing the Radisson Blu Marseille for your recent stay and for taking the time to share your feedback with us. At Radisson Blu we strive to provide a superior service experience for every customer, therefore your feedback is very important for us in order to improve our services. We are glad to read that you enjoyed the location of the hotel. We are really sorry if we didn't answer to all your expectations but we taking your feddback into account. Kind Regards, Hicham Rawi Operations Manager Radisson Blu Marseille, Vieux Port

4 out of 5
Hôtel classe et calme sur le Port, pas forcément la meilleur qualité / prix. Mais bonne adresse. Piscine et bar de piscine excellent

Posted by on 11 Jul 2022

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Comment from Hotel Management

5 Sep 2022 by Camille David

Cher Philippe,Nous remercions d'avoir pris le temps de partager votre expérience à la suite de votre séjour parmi nous. Vos remarques ont bien été prises en compte et transmises aux services concernés. Nous espérons avoir le plaisir de vous accueillir de nouveau. Très belle journée!

4 out of 5

Posted by on 15 Jun 2022

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4 out of 5
Sehr gut gelegen. Sauber. Allerdings wurde unser Zimmer einmal bei der täglichen Reinigung ausgelassen - für ein 4*-Hotel nicht eine Topleistung. Ansonsten sehr empfehlenswert.

Posted by on 31 Aug 2021

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Comment from Hotel Management

18 Sep 2021 by Lionel Van den Haute, General Manager

Lieber Luca Vielen Dank, dass Sie sich die Zeit genommen haben uns einen Kommentar zu hinterlassen. Es entspricht unserem Standard die Zimmer täglich zu reinigen ausser es hängt der "bitte nicht stören" Zettel an der Tür, dann geht uns die Einhaltung der Privatsphäre vor. Es tut uns sehr Leid, wenn bei Ihnen dieser Standard nicht eingehalten wurde. Dass Sie uns aber trotzdem weiterempfehlen würden freut uns wirklich ausserordentlich und würden uns freuen, wenn Sie bei Ihrem nächsten Aufenthalt wieder Radisson Blu buchen.

3 out of 5

Posted by on 13 Aug 2020

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Comment from Hotel Management

13 Aug 2020 by Sonia De Carlo

Dear Anonymous, Thank you for your rate, do not hesitate to share more about your experience, Best regards

5 out of 5
Très bien situe Personnel efficace très agréable piscine exterieure

Posted by on 3 Sep 2019

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About the Radisson Blu Hotel, Marseille Vieux Port

Location 38-40 Quai De Rive Neuve, Marseille, Bouches-du-Rhone 13007

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 31 March:

  • Swimming pool

Property Features

Radisson Blu Hotel, Marseille Vieux Port offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and 12 meeting rooms. Event space at this hotel measures 7879 square feet (732 square metres) and includes a conference centre. A rooftop terrace, a library, and multilingual staff are also featured at the eco-certified Radisson Blu Hotel, Marseille Vieux Port. Smoking is allowed in designated areas at this 4-star Marseille hotel.

  • 189 guestrooms or units
  • 5 levels
  • 2 buildings
  • 7879 sq ft of conference space
  • 732 sq. m of conference space
  • Built in 2007
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Transport

  • Train station: Marseille (XRF-Saint Charles SNCF Train Station) (2.2 km / 1.4 mi)
  • Metro station: Vieux-Port Station (0.8 km / 0.5 mi)

Room Amenities

Radisson Blu Hotel, Marseille Vieux Port offers 189 accommodations with minibars and laptop-compatible safes. 55-cm LCD televisions come with cable channels. This Marseille hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Le Quai Du 7éme – This brasserie serves lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sailing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Annual carbon offsets
  • Humane animal treatment
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 27 for adults and from EUR 12.50 for children
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Radisson Blu Hotel Marseille Vieux Port
  • Radisson Blu Marseille Vieux Port
  • Marseille Radisson
  • Radisson Blu Hotel, Marseille Vieux Port Hotel Marseille
  • Radisson Marseille
  • Radisson Blu Hotel Vieux Port
  • Radisson Blu Vieux Port
  • Marseille Radisson
  • Radisson Marseille
  • Radisson Blu Hotel, Marseille Vieux Port Hotel
  • Radisson Blu Hotel, Marseille Vieux Port Marseille
  • Radisson Blu Hotel, Marseille Vieux Port Hotel Marseille

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 8:00 AM to 10:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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