Novotel Marseille Est Porte d'Aubagne

See all properties

Choose dates to view prices

Dates

December 2024

January 2025

Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

24/7 front desk

Breakfast available

Pet-friendly

Air conditioning

Laundry

Explore the area

184 Avenue De Saint Menet, Marseille, Bouches-du-Rhone, 13011

French Foreign Legion Museum
4 min drive
Courtepaille
15 min walk
La Penne-sur-Huveaune Station
10 min walk
Aubagne (JAH)
13 min drive

Room options

Classic Room, 1 Double Bed with Sofa bed

25 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Superior Room, 1 Double Bed with Sofa bed

25 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Minibar, individually furnished, desk, laptop workspace

Classic Room, 1 Double Bed with Sofa bed

25 sq m
Sleeps 3
1 Double Bed and 1 Twin Sofa Bed

Similar properties

Pet-friendly

Parking included

Free WiFi

Air conditioning

for 1 night

includes taxes & fees

6 Jan - 7 Jan

About this property

Family-friendly Marseille hotel in 11th Arrondissement with free parking

An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and an outdoor tennis court are onsite. Change of towels is available on request.

Novotel Marseille Est Porte d'Aubagne offers 77 accommodations with minibars and hair dryers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Novotel Marseille Est Porte d'Aubagne, you'll be within walking distance of Château de la Buzine. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.

Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Free self parking and RV/bus/truck parking
Enjoy garden views while dining at Novotel cafe
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes an outdoor tennis court and a playground
12 minutes by car from Old Port of Marseille and 11 minutes from Velodrome Stadium
Cats and dogs welcome for a fee

Novotel Marseille Est Porte d'Aubagne offers its guests an outdoor tennis court and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 9 meeting rooms are available. Event space at this hotel measures 2056 square feet (191 square meters) and includes conference space. A terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly Novotel Marseille Est Porte d'Aubagne. Free self parking is available.

This 4-star Marseille hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Novotel cafe - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and public transport

Free secured, uncovered self-parking on site
Motorhome/coach/lorry parking (free) on site

Food and drink

Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 18.00 per person
1 restaurant
1 poolside bar and 1 bar
Room service available

Restaurants on site

Novotel cafe

Things to do

Arcade/games room
Bike tour information
Outdoor pool
Outdoor tennis court
Playground

Family friendly

Arcade/games room
Children's games
Fence around the pool
Free cots/infant beds
Outdoor pool
Playground
Pool gate
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

Banquet hall
Lift
Front-desk safe
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Golf caddy
Luggage storage
Multilingual staff
Tour/ticket assistance

Business services

Business centre
Computer station
Conference space (2056 square feet)
Meeting rooms - 9

Outdoors

BBQ grill(s)
Garden
Pool sunloungers
Pool umbrellas
Terrace
Vegetable garden

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Thin carpet in room
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)

At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Heating (climate-controlled)
Rollaway/extra beds (surcharge)

Bathroom

Bath or shower
Eco-friendly toiletries
Hairdryer
Private bathroom
Towels

Entertainment

32-inch flat-screen TV
Premium channels
Satellite channels

Food and drink

Minibar

Bulk dispenser for toiletries
Desk
Desk chair
Eco-friendly cleaning products provided
Energy-saving switches
Individually furnished
Iron/ironing board (on request)
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Soundproofing
Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out fee: EUR 25

Special check-in instructions

Front desk staff will greet guests on arrival

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: EUR 10 per pet, per night
Only dogs and cats are allowed
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for EUR 12.0 per stay.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately EUR 18.00 per person
Pet fee: EUR 10 per pet, per night
Service animals are exempt from fees
Late check-out fee: EUR 25
Rollaway bed fee: EUR 12.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, ANCV Chèques-vacances, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
The seasonal pool will open May 01 and close September 30.
Pool access available from 10:00 AM to 8:00 PM.
Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Marseille Est

Novotel Est Hotel Marseille

Novotel Est Marseille

Novotel Marseille Est

Novotel Marseille Est Hotel

Novotel Marseille

Novotel Marseille Est

Novotel Marseille Est Porte d'Aubagne Hotel

Novotel Marseille Est Porte d'Aubagne Marseille

Novotel Marseille Est Porte d'Aubagne Hotel Marseille

Novotel Marseille Est Porte d'Aubagne Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

8/10 Good

Marie

Travelled with family and small children

20 Dec 2022

Liked: Staff & service, amenities

The location was key for us so we were happy about that. Reception area is great with toys for the kids while you check in and out. The rooms are ok, very old furniture and amenities. The all hotel needs a renovation to keep charging those prices.

4/10 Poor

Verified traveller

Business traveller

18 Nov 2021

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Nov 2021

2/10 Terrible

Nav

26 Oct 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't book it

This is not a 4* hotel, it is a budget hotel. It wasn't clean, it smelled, the decor was seriously out of date, staff unhelpful. I've stayed in better 2* places.

Stayed 1 night in Oct 2021

8/10 Good

Westley

1 Aug 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We stayed longer than expected

We turned up to Marseille very late in the evening due to car trouble and didn’t have many options for accommodation. The staff were very accommodating and made our stay comfortable considering the current situation with COVID. Nice pool and clean rooms. Good enough that we booked a further 2 nights.

Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children

23 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The children enjoyed the swimming pool, table football and the tennis court. The restaurant was good - the young male waiter was fantastic, he never stopped moving around helping people! Parking was easy and had really good access to the national park between Casis and Marseille.

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

23 Aug 2019

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

27 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay. Good breakfast. Friendly, helpful staff

Stayed 1 night in Dec 2018

10/10 Excellent

Gene, Pennsylvania

29 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprisingly good restaurant. Convenient and good food at reasonable prices. Room was good size.

Stayed 1 night in Oct 2018

10/10 Excellent

Christian

1 Sept 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was amazing and very conventional

Hotel was amazing with very conventional bedroom and breakfast. Nothing too fancy and it is a bit off Marseille's city center (maybe 20 min drive) but since we had a car it was totally fine and great to commute to other places during our stay. It was very clean and very much well kept. Breakfast service was slightly a nuisance having to constantly ask for cutlery, plates, mugs, etc. but other than that, staff always attended to our request (with a slightly forced French smile).

Stayed 4 nights in Aug 2018

2/10 Terrible

Sajid

20 Aug 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a complete and utter nightmare from start to end and I wish to put in a formal complaint!

Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveller

17 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay was good but nothing to do near by without a car

Stayed 3 nights in Aug 2018

4/10 Poor

Yasar

22 Sept 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away!

This hotel was disgusting. Smelled horrid and the service waste just miserable. The rooms had a thick layer of stucco on the inside of the walls and smelled like moist swim towels.

Stayed 1 night in Aug 2017

4/10 Poor

Michael, Seatle

27 Aug 2017

Disliked: Cleanliness, property conditions & facilities, room comfort

Solid 2 star

The only reason it's not rated a 1 star is because of Eduard who went above and beyond to accommodate and make our stay enjoyable. He is personable and friendly, and suffered my poorly spoken French. We arrived late due to the wild fires blocking the trains. It was almost 3 am, and we were exhausted and made our room concerns known, Eduard did what he could during a busy tourist season. The rooms are of adequate size actually a bit roomier than most European hotels. The showers are hot with good pressure. The negatives: 1. Air Conditioning is barely functional. 2. Carpets are stained and worn, cigarette burns in them (that dates how old the carpet is) 3. Sofa bed torn and uncomfortable. 4. The majority of the staff is aloof and impersonal, they are more interested in chatting up their friends and hanging out than actually doing anything, less the maids, they worked hard, but were making insults about us when I asked for a replacement towel as we had not showered in our original room, that had non-existent air conditioning. Yes I understand more French than they assumed. 5. Our hosts in Marseille were invited to the hotel bar to have a drink with us. The bartender completely ignored our drink order twice, and took the order for the pretty girls from the pool. After 30 minutes my friends (whom recommended the hotel were enraged) and I told him to forget our order, and it was met with a smirk. 6. there are NO SAFES IN THE ROOMS. 7. The breakfast is edible.

Stayed 3 nights in Aug 2017

4/10 Poor

Verified traveller

11 Aug 2016

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Very old and out of date hotel.

Very old and out of date hotel. Can't believe it's a five star. Fridge didn't work. Extractor fan in toilet didn't work. Room smelled.

8/10 Good

Verified traveller

11 May 2016

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Anthony

2 Jan 2016

Liked: Cleanliness, staff & service

Convenient

Good choice fir one night in the area. Close to expressway and shopping centre

8/10 Good

Verified traveller

17 Aug 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to relax

It is a nice hotel with basic arrangements and recreation facilities. Very good if you are looking for relaxing. However it is away from city center.

8/10 Good

Verified traveller

28 Jul 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Very nice, comfortable hotel for a family.

10/10 Excellent

Al3x, Cheshire, UK

8 Jun 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located hotel with special extras

Very convenient hotel near aubagne and just outside marseille. A few miles away from Marcel Pagnol's childhood village. Very friendly staff and gorgeous breakfast!

10/10 Excellent

Verified traveller

28 Apr 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just the ticket

tgis was an excellent hotel for our stopover after a 400+ mile journey from Italy to Spanish border.the 24 hour reception, secure carpark and resonable proximity to motorways for our next leg of our journey were reasons for our choice. The hotel was very clean and staff helpfull and friendly. We would stop here again, certainly as part of a longer journey.

10/10 Excellent

Verified traveller

2 Nov 2014

Liked: Cleanliness, staff & service, room comfort

Good hotel

Hotel staff are friendly and helpful.

8/10 Good

pat, uk

7 Aug 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

everything you need

all under 1 roof no need to go out

10/10 Excellent

Verified traveller

8 Jul 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jerry Jeff.

4 May 2014

Liked: Cleanliness, staff & service, room comfort

Well appointed, spacious,well run.

As above, Staff welcoming & helpful, bar/restuarant staff v.good, particuarly 'Seylvan' (hope that's correct spelling). Food & drink not more expensive than nearby restuarants & at least one v. good chef. Try he onglent of beef!. Handy for nearby east side of Marselles, Cassis etc. traffic a bit challenging in rush hours for a Brit in a hire car! Overall very happy.

6/10 Okay

Verified traveller

9 Aug 2013

Liked: Property conditions & facilities

Disliked: Room comfort

Below average

Air -conditioner did not work thus room became extremely hot. Little or nothing was done to resolve the problem.Kid's bed frame was broken. Frigobar did not work. Have been in several other Novotel's but this was below my expectation. Hotel is advertised as being in Marseille but in reality it is far away in a neighboring town known as La Valentine. Without a car and with kids this can be a nightmare as public transport is almost inexistent. Nearest train station was La Penne Sur Heauvanne and it took ages to get to. Only great thing was the swimming pool and the restaurant. Restaurant service was fantastic with great meals.