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Hotel Sylvabelle

1.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sylvabelle

Fireplace
Property amenity
Interior
Free WiFi
Daily continental breakfast (EUR 5 per person)

Reviews

5.6 out of 10

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Free WiFi
  • Housekeeping

Explore the area

Map
63 rue Sylvabelle, Marseille, Bouches-du-Rhone, 13006
  • La Canebiere
    11 min walk
  • Old Port of Marseille
    13 min walk
  • Cours Julien
    13 min walk
  • Marseille (MRS-Marseille - Provence)
    22 min drive

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Free WiFi

Triple Room

  • 11 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Quadruple Room

Free WiFi

Quadruple Room

  • 15 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Shared Dormitory, 1 Single Bed (for men)

Shared Dormitory, 1 Single Bed (for men)

Shared Dormitory, 1 Single Bed (for men)

  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Shared Dormitory, 1 Single Bed (for Women)

  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Premiere Classe Marseille Est - La Valentine

Pet-friendly
Parking included
Free WiFi
Air conditioning
3.3 out of 5, (900)
The price is €39
for 1 night
includes taxes & fees
2 Jan - 3 Jan
Premiere Classe Marseille Est - La Valentine

About this property

Hotel Sylvabelle

Hotel with a 24-hour front desk, near Old Port of Marseille
Along with self parking, this smoke-free hotel has a 24-hour front desk and a front-desk safe. WiFi in public areas is free. Other amenities include multilingual staff.
Hotel Sylvabelle offers 19 accommodations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
During your stay at Hotel Sylvabelle, you're just a quick walk from Grand Synagogue. Free WiFi in public areas, breakfast (surcharge), and self parking (surcharge) are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe and a multilingual staff
  • 13 minutes by foot from Old Port of Marseille and a 4-minute drive from Velodrome Stadium
As a guest of Hotel Sylvabelle, you'll find multilingual staff, room service (during limited hours), and a front-desk safe. WiFi is free in public spaces. Parking is available for a fee.

This Marseille hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10 AM.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15 per day)

Food and drink

  • Continental breakfast available for a fee daily 7 AM–10 AM: EUR 5 per person
  • Room service available

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating

Bathroom

  • Towels

Entertainment

  • TV

More

  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Check-in time is limited to 2 PM to 1 AM for Shared Dormitory, 1 Twin Bed (for men), and Shared Dormitory, 1 Single Bed (for Women).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.08 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 5 per person
  • Self parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Sylvabelle
Hotel Sylvabelle Marseille
Sylvabelle
Sylvabelle Marseille
Sylvabelle Hotel Marseille
Hotel Sylvabelle Hotel
Hotel Sylvabelle Marseille
Hotel Sylvabelle Hotel Marseille

Hotel Sylvabelle Reviews

Reviews

5.6
Rating 10 - Excellent. 55 out of 586 reviews" "
Rating 8 - Good. 138 out of 586 reviews" "
Rating 6 - Okay. 161 out of 586 reviews" "
Rating 4 - Poor. 95 out of 586 reviews" "
Rating 2 - Terrible. 137 out of 586 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

3.8/10

Amenities

5.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

Ha Trang

Disliked: Cleanliness, staff & service, property conditions & facilities
Not very clean.
Stayed 4 nights in Aug 2024

2/10 Terrible

Fatima

I need my money back!!!
I refused to stay in the room i booked in Sylvabelle hotel in Marseille because it was filthy, stuffy, and did not feel safe. The pictures shown on the booking site had nothing to do with the hotel i arrived to. I tried to get a refund and i was told online i was too late. I m extremely angry, upset and feel i have been roped. I did not stay in the hotel so i dont understand why i was charged for the dtay????
Stayed 1 night in Aug 2024

2/10 Terrible

Mouncef

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Full of insects in the room
Stayed 2 nights in Aug 2024

2/10 Terrible

Peter

Disliked: Cleanliness, property conditions & facilities, room comfort
Run Away do NOT stay here!!
This hostel was DISGUSTING! The bathroom smelled like a porta potty. There were only 2 toilets and 2 showers for 10 beds, and one of the showers didn’t work and one of the toilets didn’t work. Of the shower that did actually work I couldn’t get hot water and it didn’t have a shower head. As a result there was always standing water on the floor. Booking said they give towels for bathroom they do NOT. They don’t even have soap in the bathroom for people to wash their hands when you use the toilet. Not to mention it’s a pigsty from construction, although I have no idea what they are working on because it’s absolutely filthy.
Stayed 2 nights in Jul 2024

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ignore the reviews!!! felt so safe there and location is perfect !!!!
Stayed 2 nights in Jun 2024

8/10 Good

Peter

Liked: Staff & service
Basic but friendly
Very basic room with bed, shower, sink, shelf and bedside table. But, a massive sports event during my stay meant any available alternative hotel accommodation prices extremely expensive. The staff were extremely courteous and helpful and my decision to simply get on with the accommodation was readily taken and did not spoil my stay - I also recognised that fellow travellers at the hotel were equally polite and respectful.
Stayed 6 nights in May 2022

2/10 Terrible

Florin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad place for a holiday
Definitely not the best place to stay in Marseille. We’ve been there for one night, and the condition are far from the pictures and advertising. It’s more a hostel with the price of a hotel. The price was 85 Euro for one night. Small room, shower dirty and small. The shower drain was blocked, I told that to receptionist, which I understand was his first day, and nobody took any action. This is just a transit hostel, definitely not to book the place for a nice holiday with your family. You will ruin it.. Not recommended at all. Sorry
Stayed 1 night in Aug 2019

2/10 Terrible

Hicham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel should NOT be on hotels.com. We reserved a bedroom for 3 guests - after checking in, we realized we were only given 2 pillows (even though we had paid for a room for 3 people), we only had 1 (dirty/stained) towel, the beds were NOT made and the light in the bathroom did not work. The staff was extremely rude and not helpful at all. Our room was located right next to the 'lobby' and we could hear the employee talking all night on the phone and watching TV. Eventually, the employee gave us a third 'pillow' (it actually was a couch cushion that he simply put in a pillow case) and one more towel. We finally had to make our own beds. We asked again about the light in the bathroom, to which he replied he was NOT gonna do anything about it. So we had no light to shower/use the bathroom for our entire stay at Hotel Sylvabelle. Do yourself a favour and AVOID this hotel.
Stayed 1 night in Oct 2018

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never stay here
This is worst place I’ve ever stayed in. Disgusting on all levels. Broken lights and sink fixtures , Unclean showers. No toilet paper in bathrooms. Revolting and uncomfortable
Stayed 2 nights in Mar 2018

2/10 Terrible

Sheryl, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We actually walked away
Don't. Just don't. We booked this and actually refused to stay here when we got to Marseilles. The Travelocity folks were kind enough to refund us our stay, and we booked a very nice hotel just a few blocks away. Dirty. Very dirty. Smelled strongly of cigarette smoke. Beds were made with sheets and no blankets. A tug of the sheet revealed a very stained and worn bed underneath. There was a shower and a sink in the room, but no toilet. The shared toilet was a little closet with NO SINK to wash your hands. The entryway was duct-taped open, despite a notice telling visitors that it was secure and to buzz the front desk for entry. The duct tape looked like it had been there for quite some time. There was another note inside the door, spelling out the rules for this property as a youth hostel. Perhaps a young, desperate person could make use of this "hotel" but we refused to.
Stayed 1 night in Jun 2018

2/10 Terrible

Duc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No don't stay there
Old building shower door & restroom door can not close all the way. Shelling have black mold. No air-conditioning.
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like a prison in all respects - from unfriendly staff to unclean bathrooms.
Stayed 1 night in Apr 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

2/10 Terrible

Paul, Brisbane, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Accommodation of my trip
This was most definitely the worst hotel of my trip. I was really disappointed as it had reasonable reviews beforehand! I had booked a single standard room, as I wasn't there for long, but wish it was even less time! First impressions - the room smelt really, really bad. Even with the window opened fully for an hour, it had not disappeared. This smell was bad enough to get me looking for the source, which was unfortunately not found until later in the story... Upon inspection, the room definitely was not clean. I don't know what cleaners they use, but they should definitely be getting new ones. Luckily, the mattress was clean and reasonably comfortable. I would have probably booked a room elsewhere, however, the WiFi didn't work, so that ruled that out. Now, that smell... well... it turns out when you have a shower, the water leaks out and onto the bedroom floor... creates a massive puddle (where your now soaked bag is) and doesn't have anywhere to drain. I would NOT recommend this hotel to anyone!
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not pick the dormitory version if you could avoid it.
Stayed 1 night in Oct 2017

6/10 Okay

deanna, houston, tx

Disliked: Cleanliness, property conditions & facilities, room comfort
It's a very cheap hotel but in the nice side of town.
Stayed 2 nights in Jun 2017

2/10 Terrible

vinci, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
this hotel us infected do not go there
didnt even sleep
Stayed 1 night in Aug 2017

8/10 Good

Megumi

Liked: Cleanliness, staff & service, room comfort
Good for short stay
Just one night stay, it was ok for everything. Hostel is near metro.
Stayed 1 night in Jun 2017

2/10 Terrible

adam

Disliked: Cleanliness, property conditions & facilities, room comfort
Not coming back
Horrificly simple and plain hotel with next to zero interior and uncomfortable beds. More of a hostel than a hotel. Poor Wifi connection as well.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
damp dump with weird unhelpful staff
damp room with a curtain hanging off the wall; no security and strange distant staff; got my map nicked off my bed; i had just bought it and no one seemed to care when i complained; then i was told i was too early for breakfast at 720 when it clearly stated on the wall brakfast was 700. then i went out to a gig and told i had to be home by 1am;: ok!!!

2/10 Terrible

jim, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for
Good location It's low priced because it is low quality but clean and convenient for the port

8/10 Good

Hedi, Cheltenham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Staff was really nice and helpful!!

8/10 Good

Robert, London

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Needs Updating but Great Value for Money
Hotel is certainly a bit run down both inside and out. But if you just want a bed for the night at a bargain basement price it's in a great location. 10 minutes walk from the old port. 5 minutes from the Metro.