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Privilege, Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hôtel Mercure Marseille Canebière Vieux-Port. During your stay, you're just a quick walk from La Canebiere. Free WiFi in public areas, a restaurant and a bar are available.

  • Free WiFi
  • Enjoy a bite to eat at Le Capucin, a brasserie that serves local cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, 2 meeting rooms and a conference centre
  • Within a 15-minute walk of Old Port of Marseille and La Criee National Theater of Marseille
  • Pets welcome for a fee

Hôtel Mercure Marseille Canebière Vieux-Port ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hôtel Mercure Marseille Canebière Vieux-Port

Everyone (1) Family (1)
5 out of 5

Posted by on 7 Jul 2020

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Comment from Hotel Management

31 Jul 2020 by responsable réception

Many thanks for your good feedback ! glad you enjoyed your stay with us ! best regards

3 out of 5
Hôtel bien situé, par contre la 1ère nuit j’étais au 1er étage et tôt le matin réveil avec les camions poubelles, pas terrible, la 2ème nuit j’ai changé de chambre en étage supérieur et c’était moins bruyant, chambre propre et literie très confortable.

Posted by , from Marseille on 19 Jun 2020

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Comment from Hotel Management

31 Jul 2020 by responsable réception

Nous vous remercions d'avoir partager vos impressions suite à votre venue dans notre établissement. Nous sommes navrés pour le bruit des camions...Peut être l'isolation (normalement bonne due à la récente rénovation) était défectueuse dans cette chambre, nous nous excusons de la gêne occasionnée. Bien Cordialement,

About the Hôtel Mercure Marseille Canebière Vieux-Port

Location 48 La Canebiere, Marseille, 13001

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 2 meeting rooms available. The eco-certified Hôtel Mercure Marseille Canebière Vieux-Port also features concierge services, dry cleaning/laundry services, and room service (during limited hours). This 4-star Marseille hotel is smoke free.

  • 90 guestrooms or units
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Offsite parking discounted rates available

Transport

  • Train station: Marseille Saint Charles Station (1.2 km / 0.7 mi)
  • Metro station: Noailles Station (0.2 km / 0.1 mi)

Room Amenities

Hôtel Mercure Marseille Canebière Vieux-Port offers 90 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Le Capucin – This brasserie specialises in local cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Le Feuillant – On-site bar. Open selected days.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Kayaking nearby
  • Parasailing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per pet, per dayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards, debit cards and ANCV Cheques-vacances; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, debit cards and ANCV Chèques-vacances. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • ANCV Chèques-Vacances
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 13
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per person, per day
  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 21 per person
  • Nearby parking fee: EUR 21 per day (1640 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Marseille Canebiere Hotel
  • Mercure Canebiere Hotel
  • Mercure Canebiere
  • Hotel Mercure Marseille Canebiere MARSEILLE
  • MARSEILLE Mercure Marseille Canebiere Hotel
  • Hotel Mercure Marseille Canebiere
  • Mercure Marseille Canebiere MARSEILLE
  • Mercure Canebiere Hotel
  • Mercure Canebiere
  • Hotel Mercure Marseille Canebiere MARSEILLE
  • MARSEILLE Mercure Marseille Canebiere Hotel
  • Hotel Mercure Marseille Canebiere
  • Mercure Marseille Canebiere MARSEILLE
  • Mercure Marseille Canebiere
  • Mercure Marseille Canebiere Vieux Port MARSEILLE
  • Mercure Marseille Canebiere Vieux Port Hotel
  • Mercure Marseille Canebiere Vieux Port Hotel MARSEILLE
  • Mercure Marseille Canebiere
  • Mercure Marseille Canebiere
  • Mercure Marseille Canebiere Vieux Port
  • Hôtel Mercure Marseille Canebière Vieux-Port Hotel
  • Hôtel Mercure Marseille Canebière Vieux-Port Marseille
  • Hôtel Mercure Marseille Canebière Vieux-Port Hotel Marseille

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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