Best Western Hotel du Mucem

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Hotel du Mucem

Lobby
Premium bedding, in-room safe, desk, soundproofing
Lobby
Lobby
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
22 Rue Mazenod, Marseille, Bouches-du-Rhone, 13002
  • Old Port of Marseille
    4 min walk
  • Les Terrasses du Port
    7 min walk
  • Museum of European and Mediterranean Civilisations
    13 min walk
  • Marseille (MRS-Marseille - Provence)
    25 min drive

Room options

Superior Room, 1 King Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Comfort Room, 1 Double Bed, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

Similar properties

About this property

Best Western Hotel du Mucem

Hotel with a 24-hour business center, a short walk to Old Port of Marseille
Along with a snack bar/deli, this smoke-free hotel has a 24-hour business center and 24-hour room service. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Best Western Hotel du Mucem offers 29 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with hydromassage showerheads.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at Best Western Hotel du Mucem, you're just a quick walk from Old Port of Marseille. You'll find features like free WiFi in public areas, plus a snack bar/deli and a 24-hour business center.
  • Free WiFi
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Just a 4-minute walk from Old Port of Marseille and a 3-minute drive from Grand Port Maritime de Marseille
  • Pets welcome for a fee
There's a snack bar/deli on site. WiFi is free in public spaces. You'll find a 24-hour business center on site. Best Western Hotel du Mucem also features a vending machine, concierge services, and complimentary newspapers in the lobby.

This 3-star Marseille hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Height restrictions apply for on-site parking
  • Off-site parking for EUR 30 per day; discounts available

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: EUR 14.50 per person
  • 24-hour room service

Things to do

  • Shopping centre

Family friendly

  • High chair
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Bath or shower
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Weight limit: 18 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 14.50 per person
  • Nearby parking fee: EUR 30 per day (1 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Hotel Mucem
Best Western Hotel Mucem Marseille
Best Western Mucem
Best Western Mucem Marseille
Best Du Mucem Marseille
Best Western Hotel du Mucem Hotel
Best Western Hotel du Mucem Marseille
Best Western Hotel du Mucem Hotel Marseille

Best Western Hotel du Mucem Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 162 out of 416 reviews" "
Rating 8 - Good. 188 out of 416 reviews" "
Rating 6 - Okay. 48 out of 416 reviews" "
Rating 4 - Poor. 12 out of 416 reviews" "
Rating 2 - Terrible. 6 out of 416 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Laurent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien à dire
Stayed 1 night in Aug 2024

10/10 Excellent

Lies

Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Very good. Staff was friendy
Stayed 1 night in Jul 2024

10/10 Excellent

Marcela

Stayed 2 nights in Jul 2024

8/10 Good

Julia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Close to many attractions
Stayed 3 nights in Jun 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water pressure in bathroom wasn’t great, but good location, quiet area
Stayed 2 nights in Jun 2024

8/10 Good

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities
Loin du vieux port, mais excellent hotel pour le prix
Stayed 8 nights in Apr 2024

10/10 Excellent

yamina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Dylan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smell and loud. Not the best area.
Stayed 1 night in May 2024

6/10 Okay

gevers

Stayed 1 night in Apr 2024

10/10 Excellent

Rosa L

Stayed 3 nights in Mar 2024

10/10 Excellent

nicolas

Stayed 1 night in Jan 2024

10/10 Excellent

Hessel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Room was ok. Just not enough space for clothes etc. Perfect location.
Stayed 4 nights in Oct 2023

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and quality. Friendly staff.
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very helpful staff
Stayed 4 nights in Oct 2023

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and price
The hotel was great for the value and in a location close to a lot of points of interest. The staff was friendly and helpful and I would stay there again and recommend it to others.
Stayed 1 night in Oct 2023

10/10 Excellent

Satoru

Stayed 2 nights in Sep 2023

10/10 Excellent

Corri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and great to get to public transport or walking to vieux port
Stayed 3 nights in Sep 2023

8/10 Good

Frankie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Removations were well done. Room was great with wonderful bathroom. Area was well located yet safe and quiet. Staff very helpfull and breakfast nice with good options.
Stayed 3 nights in Aug 2023

8/10 Good

DANIEL

Stayed 1 night in Aug 2023

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the centre, comfy bed and parking nearby
Stayed 1 night in Aug 2023

8/10 Good

Jesse

Stayed 1 night in Aug 2023

10/10 Excellent

Rebecca

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful at all times. Good location for walking to the main places or catching public transport to other areas. Construction work happening in the area - that we were prewarned about - didn’t disturb our stay at all. Good places to eat nearby and a beautiful view of the Major from the balcony!
Stayed 4 nights in Jul 2023

8/10 Good

Karl

Liked: Cleanliness
The Air Conditioning broke, but the staff quickly fixed it.
Stayed 1 night in Jul 2023