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Hilton Marsa Alam Nubian Resort

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Marsa Alam Nubian Resort

4 outdoor pools, pool umbrellas, pool loungers
7 bars/lounges, 3 poolside bars, beach bar
Gift shop
Exterior
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • All-inclusive
  • Pool
  • Bar
  • Breakfast included
  • Gym
  • On private beach

Explore the area

Map
KM 97 Quseir Marsa Alam Road, Marsa Alam, Red Sea
  • Turtle Bay Beach
    20 min drive
  • Marsa Alam Beach
    33 min drive
  • Abu Dabab Beach
    53 min drive
  • Marsa Alam (RMF-Marsa Alam Intl.)
    31 min drive

Room options

View all photos for Room, 1 King Bed, Garden View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed, Garden View

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Standard Room

  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

View from room

Deluxe Room, 1 King Bed, Garden View

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King One Bedroom Sea View

37-inch LCD TV with cable channels, TV, MP3 dock

King One Bedroom Sea View

  • 43 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, Sea View

Twin Room, Sea View

Twin Room, Sea View

  • 37 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Sea View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed, Sea View

  • 37 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for King One Bedroom Pool View

37-inch LCD TV with cable channels, TV, MP3 dock

King One Bedroom Pool View

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, Garden View

View from room

Twin Room, Garden View

  • 37 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Pool View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Twin Room, Pool View

  • 37 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed

Family Room, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

View from room

Room, 1 King Bed, Pool View

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | View from room

Deluxe Room, 1 King Bed, Sea View

  • 43 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | View from room

Premium Room

  • 80 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Standard Room

  • 43 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Hilton Marsa Alam Nubian Resort

Luxury resort on the beach, with 4 outdoor pools
At Hilton Marsa Alam Nubian Resort, spend the day on the private sand beach where you can enjoy snorkeling. Then return for a meal at one of the resort's 2 restaurants.
Hilton Marsa Alam Nubian Resort offers 395 air-conditioned accommodations with MP3 docking stations and minibars. Rooms open to balconies or patios. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 37-inch LCD televisions come with cable channels. Bathrooms include showers, bathrobes, bidets, and complimentary toiletries.

In-room wired Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hilton Marsa Alam Nubian Resort, you'll be within walking distance of Red Sea. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • The 2 restaurants, beach bar, and 3 poolside bars offer choices for drinking and dining
  • Wired Internet for a fee
  • Take a swim in the 4 outdoor pools
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a private beach, a 24-hour gym, and volleyball
  • 0.3 mi (0.5 km) from Red Sea and 10.8 mi (17.4 km) from Marsa Shuna Beach
  • Free beach shuttle service
Some rates at Hilton Marsa Alam Nubian Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Bring your whole family to Hilton Marsa Alam Nubian Resort for summer fun including 4 outdoor swimming pools, a complimentary children's club, and a children's pool.

Free breakfast is available daily. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a 24-hour fitness center, a garden, and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Marsa Alam resort.

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.
Marsa Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Coral Grilled Restaurant - This beachfront theme restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open select days.
Noba bar and lounge - This lobby lounge specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Breezes pool Bar - This poolside diner serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Hilton Marsa Alam Nubian Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals, snacks, and select beverages included

Languages

Arabic, Dutch, English, French, German, Italian, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Wired Internet (USD 40 per week)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Free beach shuttle
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 2 restaurants
  • 3 poolside bars, 7 bars/lounges and 1 beach bar
  • Manager's reception (select days)
  • 24-hour room service

Restaurants on site

  • Marsa Restaurant
  • Coral Grilled Restaurant
  • Noba bar and lounge
  • Breezes pool Bar

Things to do

  • 24-hour fitness centre
  • 4 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Playground
  • Ropes course
  • Shopping
  • Snorkelling
  • Volleyball

Family friendly

  • 4 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (108 square feet)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 71
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV
  • TV channels
  • MP3 dock

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from January 7 2025 to February 20 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired internet: USD 40 per week (rates may vary)
  • Airport shuttle fee: USD 100 per room (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Hilton Marsa Alam Nubian Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hilton Marsa Alam
Hilton Marsa Alam Nubian
Hilton Marsa Alam Nubian Resort
Hilton Marsa Alam Resort
Hilton Nubian
Hilton Nubian Marsa Alam
Hilton Nubian Resort
Hilton Nubian Resort Marsa Alam
Marsa Alam Hilton
Marsa Alam Hilton Nubian Resort
Hilton Marsa Alam Nubian Hotel Marsa Alam
Hilton Marsa Alam Nubian
Hilton Marsa Alam Nubian Resort Resort
Hilton Marsa Alam Nubian Resort Marsa Alam
Hilton Marsa Alam Nubian Resort Resort Marsa Alam

Hilton Marsa Alam Nubian Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 66 out of 121 reviews" "
Rating 8 - Good. 38 out of 121 reviews" "
Rating 6 - Okay. 10 out of 121 reviews" "
Rating 4 - Poor. 6 out of 121 reviews" "
Rating 2 - Terrible. 1 out of 121 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

jemma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever
This place is the best hotel in the world due to the incredible staff… Mossab, Nour, Said and Mohammed (ocean blue) were just so kind and made our stay outstanding. The pools, beach, food and rooms were all outstanding… can’t wait to come back.
Stayed 2 nights in Jun 2024

10/10 Excellent

jemma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in the world
This hotel only existed in my dreams until last week! It exceeded all expectations and what made it super special were the staff who were so kind and amazing people… special mentions go to Mossab, Nour in the hotel and Said who worked at the beach and Mohammed who managed Ocean Blue diving centre. The rooms were so comfortable, food had so much choice, pools everywhere and a cute train that drove us to the beach.. not that we needed it as the beach was so close with the best reef in Marsa Alam! Everything this hotel did was five star I want to move in! Will be back multiple times a year. Thank you to the best team ever!
Stayed 2 nights in Jun 2024

10/10 Excellent

Amr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean and quiet place. Very nice staff and faculties.
Stayed 7 nights in Aug 2023

10/10 Excellent

George

Stayed 1 night in Oct 2022

4/10 Poor

Ahmed

Disliked: Staff & service, property conditions & facilities
Disappointing Stay 😭 Not recommended at All
* It is not permitted to swim in the Hotel' Beach due to corals. So u have to walk to a nearby public beach to swim under yr own responsibility!! This what hotel wrote on beach!! No privacy or safety at all at the Public Beach due to visitors coming from outside.. * Staff are seeking tips for everything they do even for normal room cleaning.. They are not trained at allll ( loud voice, speaking in non descent way about guests, don't respect guests and leave them waiting in queue at dinner and say don't bother, let them wait!!, staring at guests especially on beach.. Etc) * The Chef was sitting with his family on the pool with the uniform * Food is tooooo bad, tasteless.. Snacks is only bad pizza everyday on beach.. They mix juice powder with water and serve u a cup of colored water at breakfast and dinner.. Fresh juice is sold for 4 - 6$.. They also offer any drink for the all inclusive guests with charge after 12 am!! * Animation Team don't exist on beach, only at the pool.. One day they didn't make a night show and offered a party just for guests who pay 10$ and prohibited others to enter 🙄.. * Rooms are old and need renovation.
Stayed 4 nights in Jun 2022

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Moataz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Jan 2022

8/10 Good

Ingy R

Travelled with family
Liked: Cleanliness, staff & service
The nicest staff. Overall experience was good. If I had a negative thing to say it is that the quality of food was not up to Hilton’s standards. The resort is huge, so make sure you got your walking shoes.
Stayed 11 nights in Sep 2021

8/10 Good

Nader

Travelled with group
Liked: Staff & service, room comfort
Stayed 4 nights in Sep 2021

6/10 Okay

William, Houston. Texas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The spa services were good, but the all inclusive buffet food was awful
Stayed 2 nights in Jan 2021

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best bet if you trek to Marsa Allam
This large resort is located about 30 mins north of the remote town of Marsa Allam, so you’ll need transport. It’s over 3 hours to the nearest town of Hurghada but there is an airport for some charter flights. The Go Bus serves Marsa Allam from Cairo (around 9-10 hrs) and will stop outside the hotel if requested. The whole coastline where the hotel is situated is a diving mecca, but this hotel stands out because of the magnificent coral reefs that it sits on that is perfect for snorkelling and is home to many turtles who live in the sea grass between the reefs. The hotel is not new but is in generally good condition. It is very comfortable, with good facilities. There are 4 pools, one of which is huge and perfect for kids. The grounds are extensive and the gardens are reasonably well maintained with plentiful bird life. It’s a 10 minute walk to the beach but they run a shuttle “train” every 20 mins that does run on time and regularly so you can count on it. One negative is the fact that in-room internet costs $10, though Honors members who book through Hilton get it free. There is free (almost unusably slow) wifi in reception. The resort is all-inclusive with buffet-style dining in one central restaurant. The food is not fancy but is plentiful and tasty with a good spread and the service is cheerful. The service is good in general and staff really go out of their way to help. They generally speak good English. Overall the resort is great value for money.
Stayed 1 night in Dec 2020

8/10 Good

Trang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the Hilton standard
The resort is huge, but still well-arranged. There are many sign posts so you can't get lost. There's a tram every 20mins to bring you to the beach and back - but in my opinion, that's for the very lazy people. From our hotel room, we only had a 7min walk to the beach, so it's really not that far. The beach is very nice, but you need to be aware where you can go swimming, because there's a big natural protected area since the coral reefs are right next to the beach. The hotel staff was nice except one guy down at the beach bar. He was always very grumpy to us everytime we ordered something. If you want to taste delicious Egyptian food, or even good food, you will be disappointed here. We were traveling around Egypt for two weeks, and the food at the Hilton Resort was the worst we encountered. At least it's edible. And you have to be lucky if you're wifi works. Mine only worked in the lobby and at the beach. Sometimes it worked in the room, too, but most of the time, I couldn't even log in. I asked at the reception and they tried to help me by chaning the IP-address - but then it worked in my room but didn't work at the pool anymore. I wonder how many people would have this problem if the resort was fully booked and everyone tried to log in...
Stayed 3 nights in Nov 2020

10/10 Excellent

Amr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Marsa Alam Again
Overall very good resort. Staff are friendly and don’t waste efforts to make you happy. Food and service are very good. Beach is excellent and diving center is very good.
Stayed 6 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein wirklich sehr schöner Club, und sehr gepflegte Anlage, wundervolle Korallenbänke kann man ganz easy vom Strand weg erkunden, wenn man Schildkröten sehen mag, hat das Nachbarhotel eine dieser langen Brücken, da kann man für 5 € sein Glück versuchen :) das Essen war auch mehr als ok alles in allem war’s ein super Urlaub 😊
Stayed 7 nights in Feb 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like when hotel closed my room and tell if you don't pay again take your thing and go out
Stayed 7 nights in Jan 2020

10/10 Excellent

Jean, Washington DC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton was amazing. Marsa Alam is difficult to get around so an all inclusive best fit out needs. My only complaint is the pool was too cold. But we liked the food, staff was great and very friendly. The hotel offered really great services for people spending a week or more. They have entertainment and activities along with a variety of restaurant options.
Stayed 5 nights in Dec 2019

4/10 Poor

Flo

Liked: Cleanliness
Disliked: Property conditions & facilities
The property is in poor condition not well maintain, I expected much better for Hilton. The food quality is also very poor and the restaurant looks and feels like a cantine. On a positive side the rooms are very quite and clean.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the grounds and gardens very good. Small Train service to beach good. Music too loud at main pool.
Stayed 7 nights in May 2019

10/10 Excellent

Amr, Cairo, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Resort
Fantastic vacation, excellent sandy beach, perfect rooms and very good food.
Stayed 4 nights in Apr 2019

8/10 Good

Tim, Davis, CA

Travelled with family, Business traveller
Liked: Cleanliness
What I liked most is location. The coral reef starts about 10 yards from the shore and it is kept pretty much intact. Rooms and pools are excellent. The major issue is restaurants and food. In March 2019 they sold more all inclusive packages than their facilities can technically accommodate. There are two small restaurants on the premises and a food court that remained me a typical high school food court with average food quality and lines everywhere. I spoke to Hilton HHonor manager and she made reservations for us to one of the restaurants for three nights. Otherwise, I had to get up early in the morning and try to make reservations in the hotel lobby in person (no phone calls...). Last but not least, beware of their vine. It is a red substance that is delivered to the hotel in 5 gallon plastic containers and dispensed through the soda taps, somethimes with bubbles, sometimes as is... My suggestion to the owners of the resort is to find an honest Feed and Beverages manager as soon as it is technically possible.
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Marsa Alam
Great hotel. The area at the beach where you can actually swim is too far of a walk.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service polite staff they will do everything to make you enjoy your holiday. The food was nice the pool was amazing overall I recommend this hotel to everyone
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Always comfortable. Stay regularly on business. Nice facility to relax.
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, decent stay
It's a nice hotel. Great location. Friendly staff. The downside is we got food poisoning the first day of our stay and we couldn't use the "all exclusive" we were upsold on check-in. I would stay here again, just be careful of ice cubes on the beach if you're a foreigner!
Stayed 2 nights in Dec 2017

8/10 Good

Dave, New Jersey, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food and friendly staff
On arrival i was offered an upgrade to 'all-inclusive' for only a few extra dollars ... the rooms are clean and comfortable, although the minibar was empty. I also made a few requests through the Hilton Honours club website which never happened. these things rarely do in Africa i have found, so i havent marked the hotel down for that at all. The entertainment at night wasnt the best, although they certainly put in a lot of effort... The shops were extortionately expensive, as you would expect really ... you can buy the same fake goods for much cheaper in town. Pool area is excellent. Bar staff fantastic. The only real problem i had was with some of the guests not being particularly friendly towards Americans! and i really must point out that they were Europeans too !!! ... !
Stayed 1 night in Dec 2017