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Villa Al Assala Palmeraie

4.5 star property

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Photo gallery for Villa Al Assala Palmeraie

Front of property – evening/night
Front of property
Premium bedding, down duvets, in-room safe, individually decorated
Premium bedding, down duvets, in-room safe, individually decorated
Outdoor pool, a heated pool, pool umbrellas, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Spa
  • Laundry

Explore the area

Map
Route De Fes, Kilomètre 4, Palmeraie, Marrakech, Marrakech-Safi, 40000
  • Marrakech Museum
    ‪6 min drive‬
  • Majorelle Garden
    ‪7 min drive‬
  • Le Jardin Secret
    ‪8 min drive‬
  • Marrakech (RAK-Menara)
    ‪23 min drive‬

Room options

View all photos for Deluxe Double Room, Ensuite

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Double Room, Ensuite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Comfort Double Room, Ensuite

Comfort Double Room, Ensuite | Bathroom

Comfort Double Room, Ensuite

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room, Ensuite

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Triple Room, Ensuite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 1 King Bed and 1 Twin Bed

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About this property

Villa Al Assala Palmeraie

Luxury Marrakech guesthouse in Palmeraie with free breakfast
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free guesthouse. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, spa services, and a business center.
Villa Al Assala Palmeraie offers 10 accommodations with espresso makers and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the guesthouse include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body wraps.
During your stay at Villa Al Assala Palmeraie , you'll be within walking distance of Museum Palmeraie. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • 7 minutes by car from Majorelle Garden and 8 minutes from Le Jardin Secret
  • Airport, train station, and theme park shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. An outdoor pool, spa services, and a library are also featured at the luxury Villa Al Assala Palmeraie . An airport shuttle (available 24 hours), a theme park shuttle, and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Marrakech guesthouse is smoke free.

Guests are served free full breakfast daily from 8:00 AM to 11:00 AM.
Villa Al Assala - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Free secured extended parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour return train station shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 8:00 AM–11:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Villa Al Assala

Things to do

  • Heated pool
  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting services
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Golf lessons with a pro
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone

Accessibility

  • This property does not have any lifts

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Chef
  • Desk chair
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Office
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.84 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 25 per person (one-way)
  • Airport shuttle fee per child: EUR 25 (one-way), (from 16 to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Villa Al Assala Palmeraie offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the guesthouse before arrival using the contact information on the booking confirmation.

Property is also known as

Villa Al Assala Palmeraie
Villa Al Assala Palmeraie House
Villa Al Assala Palmeraie House Marrakech
Villa Al Assala Palmeraie Marrakech
Villa Assala
Al Assala Palmeraie Marrakech
Villa Al Assala Palmeraie Hotel Marrakech
Villa al Assala Palmeraie Hotel
Villa al Assala Hotel
Villa al Assala Marrakech
Villa al Assala
Villa Al Assala Palmeraie Piscine chauffée Hotel
Villa Assala Piscine chauffée Hotel
Villa Assala Piscine chauffée
Hotel Villa Al Assala Palmeraie Piscine chauffée Marrakech
Marrakech Villa Al Assala Palmeraie Piscine chauffée Hotel
Hotel Villa Al Assala Palmeraie Piscine chauffée
Villa Al Assala Palmeraie Piscine chauffée Marrakech
Villa Al Assala Palmeraie
Villa al Assala
Villa Assala Piscine Chauffee
Villa Al Assala
Al Assala Palmeraie Marrakech
Villa Al Assala Palmeraie Marrakech
Villa Al Assala Palmeraie Guesthouse
Villa Al Assala Palmeraie Piscine chauffée
Villa Al Assala Palmeraie Guesthouse Marrakech

Villa Al Assala Palmeraie Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 80 out of 155 reviews
Rating 8 - Good. 53 out of 155 reviews
Rating 6 - Okay. 9 out of 155 reviews
Rating 4 - Poor. 8 out of 155 reviews
Rating 2 - Terrible. 5 out of 155 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

6.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet place for relaxing
Stayed 5 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Room comfort
Quality should be part of the style
The room quality very poor , no phone to contact the reception , not convenient far from everything . WiFi not working properly . Not recommended .
Stayed 3 nights in Jan 2020

8/10 Good

Imad

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice moment!
Very quiet and peaceful place. Pretty rooms with nice view in a pretty garden guarded by cute rabbits. The pool and the restaurant are very cosy. However, the pillows are way too soft and the breakfast is very light.
Stayed 1 night in Nov 2019

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel was by far the worst hotel we stayed in Marrakesh and put a downer on our trip. The hotel is in a quiet area and has beautiful gardens and for the most part the staff are friendly. HOWEVER the rooms do not live up to pictures at all! They show water on a table in the room, that will come at an extra price, none at all is provided and they leave a fairly aggressive note on your bed for your arrival letting you know that bringing in drinks is ‘strictly prohibited’. There was a wurring noise coming from the air con unit/electrics (the air con wasn’t on) that caused the lights in our room to dim for a few seconds followed by a thud which stopped the noise, this happened frequently and also woke us up during the night. We did report it only to have absolutely nothing done about it. We had no way of locking our balcony door so that was unlocked for the entirety of our stay. Two of the lamps in our room didn’t have working bulbs and looked nothing like the attractive ones in the website pictures, there was a slightly foul smell around the wardrobes/loo that never seemed to go away, the walls were cracked and the place really needed a lick of paint! The bath has chunks of plaster missing, the shower took 5-10 mins to run semi warm when turned on full hot. Terrible breakfast (unless you pay €5 for eggs per day) they provide bread, cake and chopped fruit sat in juices that was not fresh, orange juice and coffee/tea, you have to buy water (another €3 per 75cl).
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel was in a quiet area and beautiful gardens and for the most part the waiting staff were friendly and polite.
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. The property is beautiful and the staff is amazing. Make sure you have the Tanjia for dinner one night, it's to die for! The villa is off the beaten path, which we liked because it was so quiet and tranquil. Some people may prefer to be closer to all the hustle and bustle, just depends on your personal preference. The car service that the hotel provides is slightly more expensive than local taxis, but in my opinion it's completely worth it. The service is amazing, the cars are big and clean, and you don't have to worry about having enough cash to pay or getting lost. I would highly recommend staying here!
Stayed 6 nights in Dec 2018

8/10 Good

hugh

Immediately on booking an airport pick up was offered which worked really well as the hotel is a little way out of town and not the easiest to find. Incredibly friendly and willing staff - sometimes we were not always understood but we muddled through. Food was good, always cooked to order, very good sized portions, enjoyed in front of a log fire - chilly evenings at this time of year. Pool and gardens looked good. Overall a small well run hotel that was good value but not as refined as some of the very expensive ones in the middle of Marrakesh
Stayed 7 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, wonderfully private hotel, a little way out of the city, but enoug to make it peaceful and calm. A perfect change from the hustle and bustle of the city. The staff are excellent and they are what makes a stay at Al Assala special. Nothing is too much for them. Thank you to Mehdi Mustapha and the girls. I will be recommending Al Assala to my friends.
Stayed 7 nights in Apr 2018

10/10 Excellent

Nik , San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and quiet property
Enjoyed my stay but most of all the staff was amazing. Bed isn't what I expected nor the tub but everything worked out perfectly. Again the staff they were awesome.
Stayed 1 night in Mar 2018

8/10 Good

Riyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was good. It was a mini holiday that me and my partner needed. Mehdi answered all my questions prior to our arrival. He also arranged for our airport pick-up even when we only decided last minute. He makes sure guests are comfortable with their stay as much as possible. Staff are hospitable and try their best to meet guest needs. My partner was not well so whenever we ask for hot water so he can drink lemsip the kitchen staff would deliver hot water to our room. I'm heavily pregnant and needed extra pillow to sleep comfortably, mehdi sorted it out even though he was already signing out on the way home.
Stayed 4 nights in Mar 2018

10/10 Excellent

Danny, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent villal and staff
Excellent villa - quiet location for a great getaway. Villa staff could not do enough to make sure your stay was relaxed and you had everything you needed. Always cleaning to make sure the villa was in 'tip top' condition.
Stayed 4 nights in Jul 2017

4/10 Poor

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The streets in this area are not named. This property is walled and cannot be seen from the outside, has no address and most importantly NO SIGN to let you know where you are. This is very frustrating when you know where you are going in a rental car. We drove around for 2 hours looking for it. We had driven by it several times but with no sign, it was impossible to find. The owner explained that has never happened before... BS!! PUT UP A SIGN!!!

10/10 Excellent

Tunc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

William Martin, Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful exclusive hotel
We stayed there for 6 days and it was like living and having your own personal and exclusive space. The style and decoration was beautiful. Perfect place to chill out and use as a base for going to Marrakesh. You can eat all meals outside under a shaded canopy by the pool and gardens and really absorb the beauty of the place. Staff were great and other guests friendly but not intrusive if you did not want that. Is a little out of Marrakesh but we had hired a car and so transport was no problem. Taxis will be called for you if you have no transport anyway.

10/10 Excellent

Paul, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, peaceful and beautiful.
We stayed 3 night here. The hotels grounds are very well maintained, huge gardens, lovely pool. The staff were helpful and friendly. With only 10 rooms, it felt very peaceful. The decor of the main building was beautiful. The room was large with a cute balcony. Would absolutely come back to this hotel for some relaxation.

6/10 Okay

Sonia, Wales

Liked: Cleanliness, property conditions & facilities
Expensive, average
Quite far away from anything. So expect to pay around £20 taxi return if you want to go anywhere. Hotel prices expensive, only got provided one small bottle of water each but only on the first night. Around €5 for a bottle of water which was warm and only given 2 cubes of ice in a glass. Breakfast was NOT included with my booking even though it clearly stated on my booking. The owner refused to accept this. Not 24hr reception. Spent most of my time looking for staff. They were friendly though. The cable TV was mostly French. No mini fridge in the room. Provided the wrong number by hotel.com for the hotel so was put in a dangerous situation with taxi fare to go back to the hotel. Sun lounge area the highlight of the stay. Too secluded from anywhere. Could not find one shop or cafe around the hotel. Taxi ordered from hotel was ridiculous. Told 150 MAD one way by one hotel worker, the next day 200 MAD one way 300 MAD return by another. Told off for buying water from the market? Water is a necessity. Paying €10 for 2 when I can get a pack of 6 which are cold for the same price?! The air con in my room was blowing warm air. Asked in the morning, told he would fix it, 4hrs later, not fixed. Asked the woman at reception and she showed me that you had to stand on a table and aim the remote correctly as the cover of the AC was blocking the signal point. I would only recommend for someone who only likes to stay in a hotel when abroad. There was however no entertainment provided.

10/10 Excellent

Jonathan, Newcastle upon Tyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for relaxation
Fantastic stay. Villa a bit out of the way from everywhere which is good for relaxing but bad as you need to get a taxi into town each time. Staff were amazing and really friendly! Food was delicious! Would 100% recommend and will be going back!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Special but not a five star hotel
This hotel has ten rooms, and is much more like a B&B than a luxury resort hotel. The owners live onsite, are westerners, and own other hotels -which makes the lack of expected items even more disappointing. There are no bathrobes, there are no basic amenities such as hair products/lotion/cheap disposable razor, no free bottle of water (they charge you two dollars even though it costs pennies locally). The towels are not big & fluffy. No restaurant, just a staff person that will cook you one of ten items on a list - again at an over the top markup. It truly feels like you are just staying at someone's house....and that is what makes it special. The garden is beautiful. The staff are really kind. It is a unique experience and perfect for a family. Don't expect five star, but do expect five star pricing, and be open to what makes this property unique.

8/10 Good

Kwasi A, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Home away from home. Perfect location for a quiet break. However, a $20 taxi ride to town and back. But, worth it. Good neighbourhood. Good service. Moderate sized rooms. Shower could be better.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most relaxing holiday ever.
After a very stressful arrival and passport control experience (the worst ever airport)the transfer which our host had arranged started the holiday brilliantly. Marrakech is beautiful and the villa is the most peaceful place to stay. Nothing is too much trouble. The rooms are clean and comfortable and staff were the best I have ever met on a holiday. Top marks !!!

8/10 Good

Julie, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming, relaxed atmosphere, friendly
Unforgettable experience, we loved everything about it, gardens are beautiful, pool is great. Perfect place to relax; staff tries to grant you every wish. We will definitely come back again and again and again!!

10/10 Excellent

WALLIS & SANDI, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MOST AMAZING VILLA
I just got back from morocco and basically teared saying goodbye at the airport. I had stayed here with my mother for a week and I strongly believe this hotel was the reason our trip was breath taking. From the very kind hotel staff doing everything to make your stay comfortable, they were so sweet and loved engaging with my mom and I. This villa hotel was so beautiful, quiet and small. It only has 10 rooms and when my mom and I went we were the only ones there with another couple. 20 minute drive from the airport and 10 minute drive anywhere else in, quiet little stay right outside the busy city of Marrakech. The pool was superb, the rooms where superb, and the food was to die for. The hotel employee yaseem was so nice and helped make our trip the best. The villa has there own associations with tour guides/drivers, however our private driver they supplied was also our tour guide for everyday we stayed and it was also very cheap! His name was abdul latif and he was the sweetest person ever, making sure I had a great time every step of the way! I didn't have any intention of returning to morocco but now I must go back as soon as I can just for the hotel! I wish they had more locations around the world to stay in! Just perfect, everything.

10/10 Excellent

lucy, sanderstead

Liked: Cleanliness, staff & service, room comfort
Very peaceful away from the hustle of the city
Was a lovely retreat. Very friendly staff, always attentive. Could have been more toiletries and items you would expect in a 5* hotel.

10/10 Excellent

Chris, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Villa in quiet Palmeraie
Stayed for 9 nights. Went for trip to Atlas mountains to see Ouzoud waterfalls which was highlight of holiday where we swum in pools and saw wild monkeys. Chilled out in the hotel Hamam and by pool. Wandered the Souks in the Medina. Evening feast at Jemaa el Fna.