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4.6 out of 5

"The hotel was lovely the only down part was that the WIFI wasnt working but other than that the rooms are beautiful. " More

By a verified traveller on Thu 30 Nov 2017

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Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Suite

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Bird Exclusive Guest House & Spa. During your stay, you'll be connected to the convention centre and close to Jemaa el-Fnaa. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.

  • Free local cuisine breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and extended parking
  • Enjoy local and international cuisine with garden views at The Lounge, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to facials, manicures and pedicures or Thai massages at SABAI INSTITUT
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes bicycles to rent and archery
  • 15 minutes by car from Jemaa el-Fnaa and 13 minutes from Majorelle Garden
  • Airport pick-up shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

The Bird Exclusive Guest House & Spa ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Bird Exclusive Guest House & Spa

Everyone (5)
5 out of 5

Nice hotel

Pros: i love the rooms and the views
Cons: WIFI NEEDS TO BE WORKING
The hotel was lovely the only down part was that the WIFI wasnt working but other than that the rooms are beautiful.

Posted by on 30 Nov 2017

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Comment from Hotel Management

5 Dec 2017 by Mamoun Bensouda General Manager

Hi We woild to thank for choosing us for your stay among us. We really appologize for the wifi we are working on it. We hope seeing you again for your next stay. Best regards. Tye Bird Exclusive Guest House & SPA Management

4 out of 5
sehr freundliches Personal, das Ambiente war sehr angenehm !

Posted by on 9 Jan 2019

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4 out of 5
Sehr schönes Hotel. Die Menschen dort sind sehr nett. Das Hotel ist ein bisschen ausserhalb der Stadt. Somit braucht man immer ein Taxi oder ein eigenes Auto

Posted by on 3 Jan 2019

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5 out of 5

Magnifique maison d'hôte très calme très belles ch

Établissement très confortable, personnel accueillant et serviable.Belle piscine et bon restaurant.un peu loin du centre mais taxis faciles en demandant à l'hôtel.

Posted by on 30 Mar 2018

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Comment from Hotel Management

1 Apr 2018 by Mamoun Bensouda

Monsieur Gatti Toute l'équipe de The Bird Exclusive Guest House & SPA tient expressément à vous remercier de l'intérêt que vous avez porté à notre établissement pour votre séjour à Marrakech. Nous espérons fortement vous revoir bientôt parmi nous.

5 out of 5

Schöner Villa leider etwas weit weg von der Stadt

Das Personal ist sehr freundlich und immer bemüht alle Wünsche möglichst zu erfüllen. Das Zimmer war sehr schön genau wie auf den Bildern. Das Essen war ausgezeichnet. Leider ist die Villa etwas abgelegen. Die Taxifahrer hatten Mühe es zu finden. Wir waren zu der Zeit die einzigen Gäste. Man sollte evt. Diese Villa eher bei Gruppenurlaub buchen, dass man sich nicht so einsam vorkommt. Der einzige Mangel war, dass das Hotel keinen free Shuttletransfer in die Stadt anbietet. Da es alleine schon für die Taxifahrten jeweils 40.- Fanken hin- und zurück in die Stadt gekostet hat. Allerdings hat uns Der Geschäftsführer Herr Mamoun versichert, dass er bald einen free Shuttletransfer anbieten wird.

Posted by , from Schweiz on 26 Feb 2018

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Comment from Hotel Management

2 Mar 2018 by Mamoun BENSOUDA

Lieber Dilani, Wir danken Ihnen für Ihr Feedback von uns. Dank Ihnen tun wir unser Bestes, um unsere Kunden immer zufriedenzustellen und die Qualität unserer Dienstleistungen zu verbessern. Wie während Ihres Aufenthalts angekündigt, arbeiten wir gerade an einem kostenlosen Shuttle-Service zur Villa. Wir hoffen, Sie wiederzusehen. Mit freundlichen Grüßen,

About the The Bird Exclusive Guest House & Spa

Location Les Jardins de l’Hermitage, Marrakech, 40000

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:

  • Full-service spa
  • Sauna

Property Features

The Bird Exclusive Guest House & Spa offers its guests a full-service spa, an outdoor pool, and a children's pool. There are 3 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. Spa services, a library, and a terrace are also featured at the luxury The Bird Exclusive Guest House & Spa. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of The Bird Exclusive Guest House & Spa was completed in November 2021. Smoking is allowed in designated areas at this 5-star Marrakech guest house.

  • 1 building
  • 1 floor
  • 8 guestrooms or units
  • 3 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • 3 coffee shops
  • Built in 2015
  • Local cuisine
  • Breakfast available (free)
  • Manager's reception (free)
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Locker space

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport pick-up
  • Parking: Free self parking and extended parking

Room Amenities

The Bird Exclusive Guest House & Spa offers 8 accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns and complimentary toiletries. This Marrakech guest house provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony (furnished)
  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cots (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair
  • Travel cot

Food & Drink

Guests are served a free local cuisine breakfast daily from 8:00 AM to 11 AM. The guest house hosts a free manager's reception daily.

The Lounge – This poolside restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

The Chiringito – This poolside bar specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

The Gentleman Bar – This cocktail bar is located by the pool and specialises in local and international cuisine. Guests can enjoy al fresco dining (weather permitting). Open daily.

The Pizzeria – This poolside restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

The Tapas Bar – This restaurant is located by the pool and specialises in Spanish cuisine. Guests can enjoy al fresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site.

Children aged under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Archery on site
  • Skydiving nearby
  • Casino nearby
  • Downhill skiing nearby
  • Health or beauty spa nearby
  • Ziplining nearby
  • Horse riding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Segway rental/tour nearby
  • Mountain climbing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby

Spa Services

SABAI INSTITUT has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The Bird Exclusive Guest House & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 16.5 per night.
  • Cots (infant beds) are available for EUR 10.0 per night.

Pet Policy

  • Pets: EUR 5 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Tax ID - 001597027000069

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. The tax ID number is 001597027000069. This property accepts Visa, Mastercard, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Contactless check-out is available
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available
  • Carbon monoxide detector
  • No lifts
  • Property registry number - 40000MH2033
  • Smoke detector
  • State tax ID - 001597027000069
  • Parking height restrictions apply
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 120
  • New Year's Eve (31 December) Gala Dinner per child: EUR 60
  • Valentine's Day (14 February) Gala Dinner per adult: EUR 120
  • Valentine's Day (14 February) Gala Dinner per child: EUR 60 (up to 18 years old)
  • A tax is imposed by the city: EUR 2.71 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per vehicle (maximum occupancy 6)
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 40 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 16.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bird Exclusive Guest House Guesthouse Marrakech
  • Bird Exclusive Guest House Guesthouse
  • Bird Exclusive Guest House Marrakech
  • Bird Exclusive Guest House
  • The Bird Exclusive & Marrakech
  • The Bird Exclusive Guest House & Spa Marrakech
  • The Bird Exclusive Guest House & Spa Guesthouse
  • The Bird Exclusive Guest House & Spa Guesthouse Marrakech

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the guest house before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.