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Riad Palais des Princesses

5.0 star property
VIP Access

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Fountain
Turkish bath/hammam, sports massages, body scrubs, facials, reflexology
Single Room
Indoor spa tub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Room service

Explore the area

Map
37,39 et 41 Rue Derb Jamaa, Rue Riad Zitoun El Kdim, Marrakech, Médina, 40000
  • Jemaa el-Fnaa
    ‪6 min walk‬
  • Souk of the Medina
    ‪7 min walk‬
  • Bahia Palace
    ‪9 min walk‬
  • Marrakech (RAK-Menara)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 12.0 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Suite

Classic Suite

Classic Suite

  • 25.0 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 33 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

Riad Palais des Princesses

Luxury Marrakech riad in Medina with a full-service spa
This smoke-free riad features a full-service spa, an indoor pool, and a bar/lounge. WiFi in public areas is free. Other amenities include a hot tub, spa services, and concierge services.
Riad Palais des Princesses offers 29 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Marrakech riad provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
Guests can indulge in a pampering treatment at the riad's full-service spa. Services include sports massages, facials, body scrubs, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.
Our customers tell us they can't get enough of the helpful staff at Riad Palais des Princesses. During your stay, you're just a quick walk from Jemaa el-Fnaa. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to reflexology, facials, or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of Jemaa el-Fnaa and Le Jardin Secret
  • Airport and train station pick-up shuttle service available for a fee
Riad Palais des Princesses offers its guests a full-service spa, an indoor pool, and a hot tub. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Spa services, a library, and a terrace are also featured at the luxury Riad Palais des Princesses.

This 5-star Marrakech riad is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:00 AM.
Room service is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11:00 AM: MAD 150 per person
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Indoor pool
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Library
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Manicures and pedicures
  • Massage - sports
  • Reflexology
  • Turkish bath/hammam

Accessibility

  • This property does not have any lifts

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 45.10 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MAD 150 per person
  • Airport shuttle fee: MAD 165 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Riad Palais des Princesses offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the riad before arrival using the contact information on the booking confirmation.

Property is also known as

Riad Palais Princesses Marrakech
Riad Palais Princesses
Palais Princesses Marrakech
Palais Princesses
Riad Et Palais Des Princesses Hotel Marrakech
Palais Des Princesses
Riad Palais des Princesses Riad
Riad Palais des Princesses Marrakech
Riad Palais des Princesses Riad Marrakech

Riad Palais des Princesses Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 171 out of 283 reviews
Rating 8 - Good. 64 out of 283 reviews
Rating 6 - Okay. 32 out of 283 reviews
Rating 4 - Poor. 9 out of 283 reviews
Rating 2 - Terrible. 7 out of 283 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property made it easy to get to and from the markets, and they provide a service to help get your luggage to and from the airport !
Stayed 6 nights in Oct 2024

10/10 Excellent

alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really well situated close to the souk and easy walking to all areas of interest within the city walls. Beautifully furnished and decorated property, and very helpful, welcoming staff.
Stayed 4 nights in Oct 2024

8/10 Good

Shannon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Riad is pretty. The rooms for sharing are small. The staff was excellent and helpful. The restaurant was not open on at least three of the four nights we were there and there is no bar. The spa treatments were great. The rooftop area was nice. You need to be able to do a lot of stairs.
Stayed 4 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great property in the middle of the action of the medina. Staff were attentive and provided excellent recommendations for restaurants and sights ( Plus a custom map provided to guests). The rooftop terrace was an excellent spot to relax after a day of walking in the crowded streets!
Stayed 3 nights in Oct 2024

8/10 Good

Meryam

Stayed 4 nights in Sep 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Amenities, property conditions & facilities
It was right in the medina shopping area but was so beautifully quiet. The hotel smelled of roses, just lo ely.
Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Marakesh
Highly recommend staying here... staff were very friendly & helpful (nothing was too much trouble)... Central location. Would definitely stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mr Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful Hotel in the old Medina
Riad Palais des Princesses is a lovely hotel. Highbend 4* by European standards. Very comfortable and beautifully decorated. Down an alley in the old town you need to hire a porter to take you from the taxi drop off to the hotel. The hotel consists of a number of old Riads joined together - lots of stairs and low door ways. Delightful but difficult if you cannot manage stairs well. Only 5 mins walk from the main square its very central. Really safe to walk around.
Stayed 3 nights in Sep 2024

10/10 Excellent

Katja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After booking my stay, I emailed the property about a concern i had about arriving at the Riad, I also phoned to make confirmation. Malek was very responsive and reassuring. Upon my arrival I was met with kindness and respect, all the staff were friendly and greeted me every time I saw them. Simon was very informative and super kind, he always made sure I was well and had everything I needed. At one pount in my trip I became unwell, and he got chef to bring me tea and offered me medicine very concerned. The Riad is elegant in Moroccan charms, with many original features, the room was comfortable and spacious (Dalia) and daily breakfasts was a varied selection of delights. All the staff were very accomodating, and kind. I loved my time at Princessess, and if I returned to Merrakech I would definitely re-book. Super hospitality. THANK YOU
Stayed 4 nights in Sep 2024

10/10 Excellent

Ismail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly hospitality very unique we just love. Thank you Rachid, abdelMalak, and everyone. Food and restaurant were just superb
Stayed 1 night in Sep 2024

2/10 Terrible

Manav

Liked: Staff & service
Disliked: Property conditions & facilities
It was unsafe
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique property, like a fairytale setting. Lovely rooms and nice small pool that was a very welcome retreat from the heat of the day. Although the pool was small we were lucky in that it never got crowded, just us four and the odd otherperson or two popping in. Rooftop was great too, v very comfortable loungers and quiet. Fly free. Nice breakfast. Staff were excellent. Great location near to the main Jamaa el Fanaa square , 3 minute walk. Would definitely return.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Arrived in the evening Easy check in Within a short time of arrival the electrics started flickering and whilst in the shower all the lights went off…pitch black and unable to properly navigate around. Went to complain and the maintenance person came and you could see sparks flying from the fuse box, they said it was safe but the lights still kept flickering. Didn’t feel it was safe to plug anything in to charge. No apologies by the staff and no compliments for the inconvenience or acknowledgement of my concern The room itself was nice however the ac was poor and our room was situated on the roof - even with my experience of hot climates I was not prepared for the room temperature The fridge didn’t keep cold and no refill of the complimentary water on the second day The room and hotel was decorated lovely and the plunge pool was a welcome treat. The offer airport runs but found this was more expensive than getting a taxi outside. Located close to the main square and easy to navigate but needed Google maps to get us there the first night If you have mobility issues this will not be the place for you as it has a lot of narrow and uneven stairs with no proper hand rails Was disappointed by the service especially and didn’t get any of the perks of being a hotels.com vip
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible staff. The riad is also very beautifully maintained. I'd live to return one day.
Stayed 1 night in Jul 2024

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The riad felt like a museum, very nice historic interiors in the room as well as in public areas. Breakfast was amazing with plenty of options, including vegetarian, and varied every day. The staff were welcoming and attentive, which made want to come back to this hotel again. Thank you!
Stayed 3 nights in Jul 2024

8/10 Good

Saadia

Travelled with group
Lovely staff, would go out of their way to help. They did threw a lovely birthday surprise for a friend traveling with us. One of the single rooms on the ground floor didn't have a window which felt a bit claustrophobic at night. Some of the rooms were a bit dusty. Breakfast was ok. The morroccan breads were nice as was the goats cheese and honey. Central Riad, had a welcome smell of orange blossom as we arrived was very welcoming.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sunjay

Stayed 1 night in Jun 2024

10/10 Excellent

James

Stayed 2 nights in Jun 2024

10/10 Excellent

Kris

Stayed 1 night in Jun 2024

10/10 Excellent

Ulyana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Amazing and friendly staff that go above and beyond
Stayed 5 nights in Jun 2024

10/10 Excellent

Amany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Wonderful staff
Stayed 2 nights in Jun 2024

8/10 Good

Maria do Carmo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful Riad near the busy square, with lots of shops and restaurants nearby. Best thing was coming back from a busy, noise street to this hidden, peaceful place. Service at reception was good and attentive. Maybe improve on replying emails&mensagens more promptly. Food was very good, and team very friendly and helpful. We had a lovely day at the hammam. Overall I fully recommend Palais des Princesses.
Stayed 5 nights in May 2024

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
This hotel was so lovely! True feeling of Moroccan beauty. I felt like a princess staying there. Service was a Top-notch! Chef Hennana was so wonderful and beyond accommodating with my dietary restrictions. Made me an amazing Moroccan dish that I will always remember.
Stayed 1 night in May 2024

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant design. Wide variety of breakfast options. Tasty food. Helpul staff. Very clean. Warm pool. No issues, very much happy with our stay and highly recommended.
Stayed 2 nights in May 2024