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Kenzi Menara Palace & Resort

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kenzi Menara Palace & Resort

Property grounds
Building design
Front of property
Minibar, in-room safe, desk, soundproofing
Balcony view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
  • Pool
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • Gym
    Gym

Explore the area

Map
Av. Mohamed VI, Zone Agdal, Marrakech, 40000
  • Avenue Mohamed VI
    2 min walk
  • Agdal Gardens
    15 min walk
  • Cinema Megarama
    17 min walk
  • Marrakech (RAK-Menara)
    9 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Single Room, Pool View

Minibar, in-room safe, desk, soundproofing

Deluxe Single Room, Pool View

  • 56 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Senior Suite, Pool View

Minibar, in-room safe, desk, soundproofing

Senior Suite, Pool View

  • 109 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Deluxe Single Room, Garden View

Minibar, in-room safe, desk, soundproofing

Deluxe Single Room, Garden View

  • 56 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, King Size Bed, Pool and Atlas mountains View

Minibar, in-room safe, desk, soundproofing

Premium Room, King Size Bed, Pool and Atlas mountains View

  • 55 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Senior Suite, Garden View

Minibar, in-room safe, desk, soundproofing

Senior Suite, Garden View

  • 109 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

  • 56 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premium Room, King Size Bed, Garden View

Minibar, in-room safe, desk, soundproofing

Premium Room, King Size Bed, Garden View

  • 55 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

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4.2 out of 5, Very good, (245)
The price is €145
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About this property

Kenzi Menara Palace & Resort

Luxury hotel connected to a shopping center in Mechouar-Kasbah with 3 restaurants
This smoke-free hotel features 3 restaurants, 2 outdoor pools, and a full-service spa. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Kenzi Menara Palace & Resort offers 236 accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, spring water baths, bathrobes, and slippers.

This Marrakech hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 4 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Kenzi Menara Palace & Resort. During your stay, you'll be connected to a shopping center, and just a quick walk from Avenue Mohamed VI. Enjoy features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free valet parking and self parking
  • Enjoy a meal at the buffet restaurant or drinks at the lobby lounge
  • Take a swim in the 2 outdoor pools
  • Treat yourself to manicures and pedicures, massages, or facials at the spa
  • Services include babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes an outdoor tennis court, a gym, and a playground
  • Steps from Avenue Mohamed VI and a 5-minute drive from Jemaa el-Fnaa
  • Airport shuttle service available for a fee
Some rates at Kenzi Menara Palace & Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Kenzi Menara Palace & Resort offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a health club. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and 10 meeting rooms are available. A children's pool, a terrace, and a complimentary children's club are also featured at the luxury Kenzi Menara Palace & Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Marrakech hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Restaurant L'Insensé - This buffet restaurant serves breakfast, lunch, and dinner.
L'Orientaliste - Onsite lobby lounge. Open daily.
Snack Pool Bar - This poolside café serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Saoussane - This restaurant specializes in Moroccan cuisine and serves dinner only. Reservations are required. Open select days.
Cinecittà - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Kenzi Menara Palace & Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Restaurant L'Insensé
  • L'Orientaliste
  • Snack Pool Bar
  • Saoussane
  • Cinecittà

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Children's pool
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Lifeguards on-site
  • Outdoor tennis court
  • Playground
  • Tennis
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 10

Outdoors

  • BBQ grill(s)
  • Garden
  • Lifeguards on site
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 60
  • Wheelchair-accessible path to lift

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Spring water bath
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kenzi Menara Palace & Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 200 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Kenzi Menara Palace & Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Kenzi Menara
Kenzi Menara Palace
Kenzi Menara Palace All Inclusive
Kenzi Menara Palace All Inclusive Hotel
Kenzi Menara Palace All Inclusive Hotel Marrakech
Kenzi Menara Palace All Inclusive Marrakech
Kenzi Palace
Menara Palace
Kenzi Menara Palace Hotel Marrakech
Kenzi Menara Palace Marrakech
Kenzi Menara Palace Hotel
Kenzi Menara Palace Resort Marrakech
Kenzi Menara Palace Resort
Kenzi Menara & Marrakech
Kenzi Menara Palace & Resort Hotel
Kenzi Menara Palace & Resort Marrakech
Kenzi Menara Palace & Resort Hotel Marrakech

Kenzi Menara Palace & Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 437 out of 1001 reviews" "
Rating 8 - Good. 353 out of 1001 reviews" "
Rating 6 - Okay. 122 out of 1001 reviews" "
Rating 4 - Poor. 57 out of 1001 reviews" "
Rating 2 - Terrible. 32 out of 1001 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Behare

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The area was beautiful. Big, pool, enough seats outside. However, the sheets were never changed during the 5 nights stay. Pillow was very uncomfortable. Breakfast was included and ok. SPA was ok, could be better.

10/10 Excellent

Zynap

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

younes

Stayed 2 nights in Jul 2024

8/10 Good

Khatera

Stayed 2 nights in Jul 2024

10/10 Excellent

Robert John, Redding

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely place to stay with an amazing spa
Stayed 3 nights in Jun 2024

10/10 Excellent

Debismitha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

8/10 Good

Zahrah

Stayed 4 nights in May 2024

8/10 Good

amex

Travelled with group
Liked: Cleanliness, room comfort
la télévision ne marchait pas dans ma chambre.j ai du réclamer plusieurs fois et demandé à voir le directeur pour que l on solutionne enfin le problème.
Stayed 6 nights in May 2024

10/10 Excellent

William

Stayed 4 nights in May 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for my stay. You really looked after me . Much appreciated x
Stayed 10 nights in May 2024

4/10 Poor

Aïmen

Stayed 2 nights in Apr 2024

10/10 Excellent

Aude

Stayed 7 nights in Apr 2024

6/10 Okay

Anoop

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property had good facilities and was not too crowded overall. The pool and spa facilites were the highlight for us as that is what we wanted for this trip. We had a preimum room with graden view, very spacious. Even though we messaged beforehand regarding out dietary requirements. Communicating these with the staff was difficult, chef didn't come out to speak with us, level of english is very low for this level of hotel. They got our requirements wrong twice. Our food choices were very limited and disappointing.
Stayed 7 nights in Apr 2024

2/10 Terrible

Vanshika

Travelled with family
I stayed at this resort for 3 nights and 4 days. I didn’t like the stay at all, as the staff was not helpful, their behaviour was rude, and everything was very over priced. The washrooms weren’t clean that well. And the breakfast buffet was really bad.
Stayed 3 nights in Apr 2024

10/10 Excellent

Fouad

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel
Our stay was one of the best we have had. Staff were welcoming and thoughtful. The hotel has a very calm environment, which is a great place to retreat from the hustle and bustle of Marrakech. Special mention of Mohammed the manger, who was so helpful. The food was great, with a large section to choose from. The choice of indoor or outdoor pools was also an added bonus. The hotel itself, has stayed true to its Marrakech architecture, with all the mod cons you would expect. I have been recommending the Kenzi Menara Palace to friends and family. Can’t wait to visit again.
Stayed 2 nights in Apr 2024

8/10 Good

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We stayed one week in this hotel and discovered Marrakech for the first time. I loved the spa, the swimming pool area, the gym as well. The absolute best part was the kids club, as my child had a gorgeous time whenever she stayed with Nada. That was absolutely brilliant in every way and made our holiday completely unique. In terms of the facilities, I’d recommend changing the furniture as it’s outdated. The size of the rooms were really good though. The staff honestly really depended on who I talked to, but this was during Ramadan so I’d say most of them did their best. I would just recommend to not blame the client if something doesn’t work (our key cards kept on not working and I was even blamed at some point!!!) but again that’s only two individuals at reception and the rest of them were very nice. The breakfast had a lot of options, some good and some not, but I wouldn’t say it was bad- only room for improvement. So, change the sofas and chairs, get rid of one or two few rude and inpatient members of staff, and it’s definitely a 5 stars. Again, top class service at the kids club.
Stayed 7 nights in Mar 2024

8/10 Good

Saqlain

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very good service at this hotel. The only issue we encountered was no iron in the room and the charges for iron services were quite high. The facilties also require a bit of updating such as the bathroom.
Stayed 3 nights in Feb 2024

6/10 Okay

Ahmed

Travelled with family
Front desk very limited
Stayed 1 night in Feb 2024

8/10 Good

Maris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Feb 2024

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

Asaf

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tribble experience. The place are dirty and the service. It’s rubbish.
Stayed 1 night in Jan 2024

10/10 Excellent

Muhammad

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place
Stayed 1 night in Jan 2024

4/10 Poor

Matthew

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The dining options were very over priced to the rest of the city, for example for a mediocre lunch we were charged $95 for two people, a similar lunch cost $15 in the city and not nearly as good on the quality. You had to take a cab to leave the property and Morocco does not have a regulated cab industry and they would give you random prices to come and go. Upon checking out they do not know how to run a line and gave preference to the locals over us 3 separate times to the point we just left as we did not want to miss our flight.
Stayed 4 nights in Dec 2023

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness
Definitely not a 4 or 5 star hotel. Definitely will not be going there again
Stayed 8 nights in Dec 2023

8/10 Good

Otmar

Travelled with family
Liked: Cleanliness
Stayed 1 night in Dec 2023