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Jnane Tamsna

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jnane Tamsna

5 outdoor pools
Terrace/patio
Library
Standard Room
Property grounds

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast included
    Breakfast included

Explore the area

Map
Route Douar Abiad, La Palmeraie, Marrakech, 40000
  • Palmeraie Palace Golf
    5 min drive
  • Marrakech Museum
    8 min drive
  • Le Jardin Secret
    9 min drive
  • Marrakech (RAK-Menara)
    27 min drive

Room options

View all photos for Deluxe Room (Large)

Deluxe Room (Large)

Deluxe Room (Large)

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Comfort Room (Small)

Comfort Room (Small)

Comfort Room (Small)

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite (Pavillon)

Suite (Pavillon)

Suite (Pavillon)

  • 55 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Signature Room, Garden Area

Signature Room, Garden Area

Signature Room, Garden Area

  • 44 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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includes taxes & fees
8 Dec - 9 Dec
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About this property

Jnane Tamsna

Marrakech hotel in Palmeraie with 5 outdoor pools and free breakfast
This hotel features 5 outdoor pools, a restaurant, and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a coffee shop/cafe, and an outdoor tennis court are onsite.
Jnane Tamsna offers 24 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and in-room massages can be requested. Cribs/infant beds (complimentary) are also available.
5 outdoor swimming pools are on site along with an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, body treatments, and manicures and pedicures.
During your stay at Jnane Tamsna, you'll be close to Jemaa el-Fnaa. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the 5 outdoor pools
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, bike rentals, and yoga classes
  • 10 minutes by car from Jemaa el-Fnaa and 8 minutes from Majorelle Garden
  • Airport shuttle service available for a fee
  • Pets welcome for free (restrictions apply)
Jnane Tamsna offers its guests 5 outdoor swimming pools and an outdoor tennis court. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a library, and a terrace are also featured at the business-friendly Jnane Tamsna. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Marrakech hotel.

Guests are served free full breakfast daily from 8 AM to 11 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 8 AM–11 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 5 outdoor pools
  • Bike rentals
  • Hiking/biking trails
  • Outdoor tennis court
  • Shopping
  • Spa services
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Free cots/infant beds
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Books
  • Communal living room
  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Food and drink

  • Champagne service
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 10:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 750 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 300 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: EUR 750 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards and cash
Jnane Tamsna offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 10:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Zzterm Jnane Tamsna
Zzterm Jnane Tamsna Hotel
Zzterm Jnane Tamsna Marrakech
Jnane Tamsna Hotel Marrakech
Jnane Tamsna Hotel
Jnane Tamsna Marrakech
Jnane Tamsna Hotel
Jnane Tamsna Marrakech
Jnane Tamsna Hotel Marrakech

Jnane Tamsna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 12 out of 18 reviews" "
Rating 8 - Good. 3 out of 18 reviews" "
Rating 6 - Okay. 2 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Jnane Tamsna disappointed; moreso because it had come highly recommended by a friend. We booked for three nights to celebrate a 40th birthday. I had contacted the reservations and events coordinator a month prior to travelling to book activities offered through the hotel: a bicycle tour and a sidecar tour. On arrival it appeared that neither had been booked or organised. The time requested for the sidecar tour was not available. Moreover, prices quoted in the correspondence had risen significantly (an increase of 500MAD/50 euros in the case of the sidecar tour). The price of the bicycle tour, and taxi transfers also seemed to have increased in price since booking. Raising these issues with the owner and manager, and arranging alternative plans, resulted in unnecessary stress and uncertainty that marred a significant proportion of a short trip. As it was low-season we were offered a room upgrade on arrival. We were reminded of this upgrade, and a bottle of wine provided with dinner, a number of times. These reminders negated both the attempt at an apology, and the goodwill. Ultimately, I would have much preferred to enjoy the activities booked, and less vexation, than a room upgrade and a bottle of wine.
Stayed 3 nights in Jan 2020

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute trip to this idyllic oasis. The surroundings, facilities and staff are amazing - thoroughly fabulous all round - thankyou Samira and all the lovely staff
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
A place that tries but doesn’t try hard enough. We were generally disappointed with jnane tamsna. We have been to Marrakesh before and for similar prices stayed in better riads or hotels. Overall this place is way too remote and far and doesn’t live up to the expectation of a luxury boutique hotel. The quality of the premises and rooms is inconsistent (the main block rooms are tired when compared to the garden rooms, which are newer and prettier), it generally lacks in upkeep and it’s overall wanting in attention to detail (cracks in the walls, poor painting of rooms, dry old wood furniture and doors in bad need of treatment). The overall impression you get on arrival, and that stays with you till the end of the visit, is one of a shabby and worn out guesthouse. We lacked water twice over 4 days and hot water took ages to flow. Among the positives are the three pools which are generally pretty, pleasant and well kept. My only pet peeve is that they open them to external visitors that come for lunch or a massage. As a result, one day the pool was completely overcrowded. When we used a second, apparently private one we were told off in an abrupt way. The gardens are a mixed bag, featuring a host of plants but generally arid. The food at the restaurant is healthy but generally not up to hotel standard. Staff are friendly but it took 15-20 mins to get a drink if you were lucky enough to ind any of the elusive staff . Overall not up to what it portrays to be
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like to visit the business of the city and reside in peacefulness. The gardens and decor are very relaxing and beautiful. The staff is very accommodating and can find any services you want. The the set menu is delicious and freshly grown on property
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My time at Jnane Tamsna was superb, highly recommended!
Stayed 2 nights in Jan 2019

10/10 Excellent

CJ, Indiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property with a warm relaxing atmosphere. The owner is very kind and welcoming. The staff did an excellent job at meeting our needs and ensuring we had a wonderful stay. I love this place and can't wait to return.
Stayed 1 night in Nov 2018

10/10 Excellent

Lene Ravn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Les jardins incroyables Les piscines et le cadre L’écoute du personnel Les chambres et les terrasses Le lieu est tranquille, apaisant, et très beau Hôtel à taille humaine : 24 chambres
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Auf Abrechnung beim Auschecken achten. Anlage traumhaft um zu entspannen. Hervorragende Küche.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super plek met smaakvol ingericht hotel waar je zeer gastvrij wordt ontvangen
Stayed 2 nights in Feb 2019

10/10 Excellent

Edward, Amsterdam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inrichting was prachtig en smaakvol. Iedere kamer was anders en tuin super mooi onderhouden
Stayed 2 nights in Feb 2019

8/10 Good

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel avec charme Personnel agréable Bon petit déjeuner
Stayed 8 nights in Dec 2018