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Hivernage Hotel And Spa

5.0 star property

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Photo gallery for Hivernage Hotel And Spa

Outdoor pool
Front of property
Rooftop terrace
Deluxe room
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Room service

Explore the area

Map
Angle Ave Echouhada Et Rue Des Temples, Marrakech, Marrakech-Safi, 40000
  • Casino de Marrakech
    ‪3 min walk‬
  • Koutoubia Mosque
    ‪11 min walk‬
  • Avenue Mohamed VI
    ‪11 min walk‬
  • Marrakech (RAK-Menara)
    ‪8 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe room

Deluxe room

Deluxe room

  • 40.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 32.00 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 65.00 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Restaurant

Savoy Le Grand Hotel

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.0 out of 5, Very good, (1001)
The price is €236
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Savoy Le Grand Hotel

About this property

Hivernage Hotel And Spa

Luxury Marrakech hotel in Hivernage with a full-service spa
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Hivernage Hotel And Spa offers 84 air-conditioned accommodations with minibars and espresso makers. Satellite television is provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Marrakech hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Our customers tell us they can't get enough of the helpful staff at Hivernage Hotel And Spa. During your stay, you're just a quick walk from Casino de Marrakech. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Drinking and dining options include 3 coffee shops/cafes, a restaurant, a poolside bar, and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with hydrotherapy, body scrubs, or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Within a 15-minute walk of Koutoubia Mosque and Avenue Mohamed VI
  • Airport and local-area shuttle service available for a fee
Hivernage Hotel And Spa offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as 3 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

A business center, a meeting room, and limo/town car service are available. A children's pool, a 24-hour fitness center, and a rooftop terrace are also featured at the luxury Hivernage Hotel And Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Marrakech hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Hivernage Hotel And Spa has a restaurant on site.
24-hour room service is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant and 3 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Fitness classes
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • A meeting room

Outdoors

  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Lift
  • In-room accessibility
  • Low-height door lock
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 300 per vehicle (one-way, maximum occupancy 6)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Hivernage Hotel And Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hivernage Hotel
Hotel Hivernage
Hivernage Hotel Spa
Hivernage Hotel And Spa
Hivernage Hotel Marrakech

Hivernage Hotel And Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 255 out of 642 reviews
Rating 8 - Good. 231 out of 642 reviews
Rating 6 - Okay. 79 out of 642 reviews
Rating 4 - Poor. 48 out of 642 reviews
Rating 2 - Terrible. 29 out of 642 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and polite staff. Know that You will have some noise at night because it is a busy area.
Stayed 3 nights in Nov 2024

10/10 Excellent

Deborah

Stayed 4 nights in Nov 2024

6/10 Okay

Eliza Kentjana

Travelled with partner
Liked: Staff & service, property conditions & facilities
Positive: staff friendly, a selection of breakfast. Negative: no free newspaper, no electric kettle, no tea bags, no reading lamp, and noisy all night long until 5am or 6am! If you are a light-sleeper like me, I was wide awake all night until the early morning. Loud noises from the disco music or clubbing next door or something was going on nearby. People still walked around in the street, a busy traffic, taxis everywhere, with drivers blasted their horns and revving their cars, and people talking so loud in the street all night long until 6am! Unless you love to party all night long…you will be OK. But I need my sleep after an all day sightseeing in Marrakech. This noisy goings-on happened at least three nights while I was staying in this hotel for a week.
Stayed 7 nights in Nov 2024

8/10 Good

Daljinder

Travelled with group
Liked: Cleanliness, staff & service
Good overall but would not say it is a 5 star hotel, more like 4 star hotel. Location is excellent and walkable to the city centre. Hotel staff were polite. Pictures make it look bigger than what it was. Quite disappointed with the pool, very small and shady. Not a big selection at breakfast, and advertised there is a tea/coffee maker in all rooms but there was no option to have tea. There is no iron in the room. It gets very noisy at night due to Nobu rooftop blasting out music and could not sleep the first night but did get better as the days went by. I did try to ask reception for a quieter room but said it is located on a busy street and all rooms booked up. I would say there are better 5* star hotels in the area if looking for more a luxurious stay but otherwise it nice and clean and not planning to be in the hotel all day.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nestor

Stayed 1 night in Sep 2024

8/10 Good

Younes, Danbury

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, variety of food at breakfasts. Great location.
Stayed 6 nights in Jul 2024

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Haisam

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff is not that great
Stayed 3 nights in May 2024

10/10 Excellent

Ian, Whitehaven

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel good location
Stayed 4 nights in May 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

6/10 Okay

Syed Hussain

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

6/10 Okay

Mallika

Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Sardor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is top in the town. Best location, the rooms are clean and quiet. Abderrahim is very polite and super helpful . He helped me with most of my tours and made sure everything is OK. Hakema always meets you with her beautiful smile at the entrance. Over all Amazing Experience!!! Recommended !!!
Stayed 3 nights in Jan 2024

2/10 Terrible

Anees

Stayed 1 night in Dec 2023

6/10 Okay

Louisa

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Forgot about the third person
Was an ideally located hotel but slightly tired. Also we booked the room for 3 adults and had to constantly ask for a third set of everything.
Stayed 3 nights in Nov 2023

10/10 Excellent

Adedayo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointement: Hotel needs an upgrade.
Disappointed in this hotel which used to have a great reputation. The rooms and bathroom are getting old. The bed was not comfortable: 2 twins poorly made into a Queen, not worth the price. Air conditioning was too loud. No service elevators: Staff member used elevators so often that we ended up having to use the stairs most of the time. Parking is essentially a street parking: difficult to in a busy area of town (The valet service makes up for it somewhat). Gym area was not air conditionned: too hot to be used in a 30C+ weather. The only positive was the service quality and the helpfulness of the staff members.
Stayed 1 night in Sep 2023

4/10 Poor

Sidra

Disliked: Cleanliness, property conditions & facilities
Thiis hotel is in a great location and the rooms are big, The rooms need a good cleaning. And it smelled like a party happened in it the night before. The staff was very nice and accommodating and the property was safe and close to the airport. If you’re on a budget and you wanna be in a walkable area outside of the Medina, you can get through a couple of nights here.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Janet

Stayed 1 night in Jul 2023

8/10 Good

Amore

Liked: Cleanliness, staff & service
Great spot for some quiet and calm in busy Marrakech. Staff is very helpful and pleasant. Daily breakfast has something for everyone. Pool is refreshing and rooms have A/C. Would stay again. One thing that bothered me was some artwork on the second floor - it’s nothing like the artwork in the rest of the hotel, and I found it very dark and disturbing. There is a photo attached to this review, and everyone can make their own call. Personally, I thought it was distasteful for a hotel and wondered why they chose it when it doesn’t fit with any of the other decor. Other than that, this is a great hotel walking distance to the Medina, the mall, and has an ATM right outside the front door. I had dinner at the restaurant multiple times and it was fantastic every time.
Stayed 1 night in Jun 2023

2/10 Terrible

Charles Dewayne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room they gave me had a horrible smell coming from the toilet the entire stay. Also they were bugs in my room that I seen every day I was there. I asked to change rooms and I was told they were full
Stayed 6 nights in Jun 2023

8/10 Good

Amore

Liked: Cleanliness
Stayed 1 night in Jun 2023

10/10 Excellent

ZELDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023