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Crystal Hotel - Pacha Marrakech

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystal Hotel - Pacha Marrakech

Lounge
Sun deck
Interior
Junior Suite
Bar (on property)

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Free airport shuttle
  • Room service
  • Parking included

Explore the area

Map
Zone hoteliere de l'Aguedal, Bloulevard Mohamed VI, Marrakech, 40000
  • Avenue Mohamed VI
    6 min walk
  • Al Mazar Mall
    12 min walk
  • Agdal Gardens
    6 min drive
  • Marrakech (RAK-Menara)
    10 min drive

Room options

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 100 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Jaal Riad Resort

Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (51)
The price is €199
for 1 night
includes taxes & fees
3 Jan - 4 Jan
Jaal Riad Resort

About this property

Crystal Hotel - Pacha Marrakech

Luxury Marrakech hotel in Mechouar-Kasbah with free breakfast
An outdoor pool, a nightclub, and a bar/lounge are available at this hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a poolside bar, 24-hour room service, and conference space.
Crystal Hotel - Pacha Marrakech offers 11 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch plasma televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Crystal Hotel - Pacha Marrakech, you're just a quick walk from Avenue Mohamed VI. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Places for an enjoyable drink include poolside bar or bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • 5 minutes by car from Jemaa el-Fnaa and 7 minutes from Majorelle Garden
  • Free airport shuttle service
You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 13003 square feet (1208 square meters) and includes conference space. An outdoor pool, a nightclub, and multilingual staff are also featured at the luxury Crystal Hotel - Pacha Marrakech. A roundtrip airport shuttle is free (available on request). Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Marrakech hotel.

Guests are served free breakfast.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Free breakfast available
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Nightclub
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Conference space (13003 square feet)

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch plasma TV
  • DVD player
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crystal Hotel - Pacha Marrakech

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Crystal Hotel - Pacha Marrakech offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Crystal Hotel Marrakech
Crystal Hotel Pacha
Crystal Hotel Pacha Marrakech
Crystal Pacha
Crystal Pacha Marrakech
Hotel Crystal Marrakech
Hotel Pacha Marrakech
Pacha Hotel Marrakech
Pacha Marrakech
Crystal Pacha Marrakech
Crystal Hotel - Pacha Marrakech Hotel
Crystal Hotel - Pacha Marrakech Marrakech
Crystal Hotel - Pacha Marrakech Hotel Marrakech

Crystal Hotel - Pacha Marrakech Reviews

Reviews

6.8
Rating 10 - Excellent. 5 out of 21 reviews" "
Rating 8 - Good. 6 out of 21 reviews" "
Rating 6 - Okay. 4 out of 21 reviews" "
Rating 4 - Poor. 3 out of 21 reviews" "
Rating 2 - Terrible. 3 out of 21 reviews" "

8.0/10

Cleanliness

6.4/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Em, E

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great decor/food, large rooms, but sub par service
Had a junior suite with a private roof terrace that was beautiful. The decor was great and the restaurant delicious. However, they barely speak English and are apprehensive to even give you extra towels. We requested two extra and they made us give them two used ones in exchange - what hotel does that? There were a few other service issues and lots of language barriers. If you want luxury my recommendation is to stay at a different hotel that understands the concept better.

2/10 Terrible

Roy, The Netherlands

Disliked: Cleanliness, staff & service, property conditions & facilities
very ver bad, poor service and maintenance
Breakfast was just horrible, no eggs, no yoghurt, no cheese. Hotel service was very poor, several things in the room were broken (please note this was a suite). People arriving at 04:00AM deciding to make a party on our roof terrace (very noisy). Very poor overall, the only thing that is OK, is the swimming pool and the lunch at Crystal

8/10 Good

Gilles, France

Liked: Cleanliness, property conditions & facilities, room comfort
À very good place but service need be improved
The hotel is good and facilities also nice pool the service has to be improved staff need be better trained

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Not worth the effort
Room was good. Breakfast was terrible, poor service & forced to sit outside in bitterly cold wind, hotel is out of the way

10/10 Excellent

Souhila, Montpellier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique
Séjour inoubliable magique

4/10 Poor

Bouchra, Paris

Disliked: Staff & service, property conditions & facilities, room comfort
Accueil mitigé, pas de room service, climatisation totalement insuffisante pour les températures locales, notre chambre ne portait pas de numéro ( difficile de se repérer dans les couloirs ainsi ), pas ou peu d'assistance pour les bagages . Hotel privilégiant ses activités de club et son restaurant mais le service d'hôtellerie est digne d'un hôtel bas de gamme, pas d'un 5 étoiles. J'ai dépensé près de 700e pour 4 nuits. Ca ne les vaut pas du tout, décevant.

8/10 Good

nico, marrakech

Liked: Cleanliness, staff & service, room comfort
Hotel genial
Les chambres sont spacieuses et tres confortable, on regrette le manque de lampe, et les oublis de produits d'hygiènes. Le restaurant est très bon et le bar/boite genial!

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Christophe DAMLENCOUR, FRANCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionnel
Hôtel doté d'une quinzaine de suites. Personnel serviable, attentif et très gentil (j'ai bénéficié gratuitement du pressing !!). Suite 69 splendide avec terrasse privative sur le toit, accès à la piscine et discothèque le PACHA gratuits. Je recommande fortement et y retournerai :) Seul bémol : la situation géographique (Agdal). Compter 50 dirhams en journée et 100 le soir pour rejoindre le centre-ville.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolute Katastrophe..!!!
Nichts, aber gar nichts hat die angegebenenen Versprechen gehalten..!!! Ungeschultes, freches, weibliches Personal an der Reception. Frühstück nie zur geplanten Zeit!!! 2 mal, übethaupt Keins, das am Morgen um 8 Uhr und 7.30 Bestellte!!! Personal nicht erreichbar!!! Machten wir uns bemerkbar, war das der gröbste Affront... Also zum Punkt... Es wird nie Jemandem weiter emphohlen, ist nur ein Aufenthaltszentrum für Nachtschwärmer und Müssiggänger!! Schade... Dem Portier möchten wir ein Dankeschön zukommen lassen. War zu jeder Zeit am Ort. Mit freundlichen Grüssen

8/10 Good

yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pour s amuser!
Hotel idéal pour se distraire avec une très belle discotheque! Personnel de l hotel très agréable avec la volonté de rendre service. Seul bémol le restaurant de l hotel: très cher, personnel pas très serviable et nourriture passable... Il en reste un avis global très positif pour se distraire!!!

6/10 Okay

¨Patrick, france

Disliked: Cleanliness, property conditions & facilities, room comfort
Bel établissement qui mériterait d'être mieux entretenu.

4/10 Poor

sand et lolo, dijon

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hôtel vraiment en dessous de nos attentes!!!
Musique du bar très forte jusqu a 2h du mat..on nous a replacé dans une autre chambre .bel effort du personnel mais le bruit était toujours présent.absence de wifi dans les chambre(ok à l accueil seulement )..bref!nous connaissions déjà le Crystal pour sa piscine et son restaurant mais cela a du coup perdu de son charme surtout pour un 5*!le jardin et la piscine restent malgrès tout un vrai havre de paix....personnel très agréable .

10/10 Excellent

Chantal, Suisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel à l'écoute et qui fait de son mieux
Hôtel un peu bruyant, mais connaissant déjà l'endroit, j'étais au courant de ce petit désagrément. Par contre, le matin, c'est vraiment très calme. A signaler, un petit-déjeuner excellent.

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

2/10 Terrible

LL, PARIS

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Une catastrophe !!!!
cet hotel est une cata!!! il fut construit pour avoir la possibilité d'avoir le droit d'ouvrir une boite de nuit le pacha ! Les clients de l'hotel ne sont pas priviligié du tout . Les chambres donnent sur le Rose Bar , Musique a fond jusqu'a 2h du Matin , impossible de Dormir avant . On a du changer de Chambre , ensuite plus d'une heure le matin pour avoir un petit dejeuner dont la qualité est a revoir ( 1 seule boisson , viennoiserie trop cuite , il manque toujours un truc ) , ensuite sommier de la nouvelle chambre dont les les lattes sont cassées ( a desolé on ne peut rien faire ) . Quel dommage de gacher un tel endroit aussi beau

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meget hyggelig personale Samt meget fint hotell

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SPLENDIDE
Quel séjour splendide !!!! Du rêve à chaque instant. Le personnel très serviable, un véhicule à notre disposition en permanence. Des chambres très confortables, une literie très haut de gamme. J'espère vite y retourner.

2/10 Terrible

Jean-Pierre, LE CASTELLET , var , FRANCE

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Loin de tout l'hôtel Crystal Pacha Marrakech ne respecte pas les engagements pris , ni ses clients
loin de tout . L'hôtel a été privatisé pour un mariage . Restaurants inaccessibles pour bénéficier de la demi pension . Pas de salons d'accueil alors que le bar est fermé le jour , piscine fermée , sans compter le bruit toute la nuit du dimanche au lundi empêchant de dormir . Pas de petit déjeuner buffet . Le matin du départ dossier égaré ! On a essayé de me faire payer tout le séjour une seconde fois avant de me demander de prouver mon contrat avec Expédia ! Résultat : Plus le temps de prendre le petit-déjeuner continental servi dans la chambre . Les suites junior sont spacieuses et confortables mais très mal éclairées . La pénombre est permanente .Mal aménagées , les terrasses sur le toît sont inutilisables , sauf à vouloir cuire . au total un séjour catastrophe où LES PRESTATIONS PAYEES NE M4ONT PAS ETE DELIVREES .