Tughan Hotel

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VIP Access

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Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Pet-friendly
Room service
Laundry
Housekeeping
Air conditioning

Explore the area

1.Cadde Sar Mahallesi No:351 Artuklu, Mardin, 47100

Kirklar Kilisesi
‪1 min walk‬
Mardin Museum
‪3 min walk‬
Bazaar
‪3 min walk‬
Mardin (MQM)
‪33 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Honeymoon Studio Suite

65 sq m
City view
Sleeps 4
1 King Bed and 2 Twin Beds

Combined shower/bathtub, hydromassage showerhead, designer toiletries

Comfort Room, 1 Double Bed

40 sq m
Mountain view
Sleeps 1
1 Double Bed

Premium bedding, down duvets, memory-foam beds, minibar

Executive Triple Room

55 sq m
City view
Sleeps 3
1 King Bed and 1 Large Twin Bed

Family Room

60 sq m
City view
Sleeps 4
1 King Bed and 2 Large Twin Beds

Deluxe Single Room, 1 Bedroom, City View

35 sq m
City view
Sleeps 1
1 Double Bed

Deluxe Double or Twin Room

45 sq m
City view
Sleeps 2
2 King Beds

Similar properties

Free WiFi
Restaurant
Air conditioning
Breakfast available

for 1 room

includes taxes & fees

8 Mar - 9 Mar

About this property

Family-friendly Mardin hotel in Artuklu with a 24-hour front desk

Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a complimentary children's club, a coffee shop/cafe, and coffee/tea in a common area. Change of towels is available on request.

Tughan Hotel offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and all-in-one washer/dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate dining areas and include day beds and dining tables. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 210-inch LCD televisions come with premium satellite channels, first-run movies, and DVD players. Guests can make use of the in-room full-sized refrigerators/freezers, microwaves, and espresso makers. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include offices and desks, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include minibars and video-game consoles. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Tughan Hotel, you're just a quick walk from Kirklar Kilisesi. Free WiFi in public areas, a free manager's reception, and a restaurant are available. Some of the pet-friendly amenities this property offers include food and water bowls, an off-leash area, and pet-sitting services.

Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
Enjoy international cuisine and garden views while dining at Han Restaurant
Services include free babysitting, free grocery shopping service, and a free kid's club
Onsite recreation includes a playground
Steps from Kirklar Kilisesi and Latifiye Mosque
Airport shuttle service available for a fee
Cats and dogs welcome for free
Pet-friendly amenities are available, including food and water bowls, an off-leash area and pet-sitting services

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. A library, a terrace, and a complimentary children's club are also featured at the family-friendly Tughan Hotel. An airport shuttle (available 24 hours) is available for a fee. A complete renovation of Tughan Hotel was completed in August 2020.

Smoking is allowed in designated areas at this 3-star Mardin hotel.

The hotel hosts a free manager's reception daily.

Han Restaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open 24 hours.

A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Languages

Arabic, Azerbaijani, Bulgarian, Catalan, Chinese (Mandarin), Croatian, Czech, Dutch, English, Farsi, Filipino, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Ukrainian

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Wheelchair-accessible parking and van parking available
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times, on request

Food and drink

1 restaurant and 1 coffee shop/cafe
1 bar
Free daily reception
24-hour room service
Coffee/tea in a common area

Restaurants on site

Han Restaurant

Things to do

Arcade/games room
Art gallery
Bike tour information
Bike cleaning
Bike parking
Bike repair services
Bike shop
Bike shuttle
Bike storage
Designer shops
Electric bike charging stations
Playground
Private picnics
Shopping centre
Shopping

Family friendly

All-in-one washer and dryer
Arcade/games room
Art supplies
Baby bath
Baby monitor
Changing table
Children's books
Children's games
Children's dinnerware
Children's toys
Dining table
DVD player
Free babysitting
Free children's club
Free supervised childcare
Full-sized fridge
Corner/local shop
High chair
In-room childcare (surcharge)
Laundry facilities
Microwave
Musical instruments
Playground
Pool gate

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop
Library
Lockers available
Reception hall
Vending machine
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Free food shopping service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Business services

Computer station
Conference space (5382 square feet)
Coworking spaces

Outdoors

Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bath
Accessible shuttle
Accessible airport shuttle
Area rugs in room
Assistive listening devices available
Assistive listening devices in meeting rooms
Bathroom emergency pull cord
Braille signage
Ceiling hoist
Doorbell and phone notification
Lift
Lift door width (centimetres): 76
Fixed shower seat
Front entrance ramp
Grab bar in bath
Bath grab bar height (centimetres): 76
Grab bar in shower
Shower grab bar height (centimetres): 50
Grab bar near toilet
Toilet grab bar height (centimetres): 76
Hand-held shower head
Handrails in hallways
Hallway handrail height (centimetres): 89
Handrails in stairwells
Stairwell handrail height (centimetres): 76
Hardwood flooring in room
Height-adjustable showerhead
Deep-pile carpet in room
Hospital bed available
In-room accessibility
Lever door handles
Low-height bed
Low bed height (centimetres): 50
Low-height door lock
Low-height plug sockets in bathroom
Low-height view port in door
Phone accessibility kit
Pool hoist on site
Portable bath seat
Portable hoist available
Portable shower seat
Sign language-capable staff
Smooth flooring in room
Step-free path to entrance
4 steps to reach property
Transfer shower
Thin carpet in room
Tile flooring in room
Valet for wheelchair-equipped vehicle
Vibrating pillow alarm
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
9 on-site accessible parking spaces
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs available on site

Communal living room
Couples dining
Designated smoking areas
Fireplace in reception
Mosquito nets
Renovated entire property – August 2020
Romance packages available
Shared microwave
Shared fridge
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Ceiling fan
Feather duvet
Down duvet
Fan
Heating
Hypo-allergenic bedding
Memory-foam mattress
Pillow menu
Premium bedding

Bathroom

Bathrobes
Bidet
Children's dressing gowns
Designer toiletries
Hairdryer
Heated floor (bathroom)
Hydromassage showerhead
Private bathroom
Shampoo
Shower/bath combination
Soap
Toilet paper
Towels
Toothbrush and toothpaste

Entertainment

210-inch LCD TV
CD player
DVD player
DVR
First-run films
Hulu
Netflix
Films for purchase
Premium channels
Satellite channels
Streaming services
Video game console

Food and drink

Blender
Champagne service
Cleaning supplies
Coffee/tea maker
Coffee grinder
Dining room
Dining table
Dishwasher
Electric kettle
Espresso maker
Free bottled water
Freezer
Griddle
Ice maker
Kitchen island

5G smartphone data speed
Access via exterior corridors
All-in-one washer and dryer
Chef
Children's slippers
Computer monitor
Connecting rooms available
Desk
Eco-friendly cleaning products provided
Electrical adapters/chargers
Fireplace
Free international calls
Free local calls
Free long-distance calls
Free newspapers
Guidebooks/recommendations
In-room massage
Individually decorated
Individually furnished
Iron/ironing board
Laptop-friendly workspace
Laundry detergent
Local maps
Mobile key entry
Office
Phone
Printer
Restaurant dining guide
Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime

Early check-in subject to availability

Contactless check-in available

Express check-in available

Minimum check-in age: 15

Check-out

Check-out before 12:30 PM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are welcome and stay free
Only dogs and cats are allowed
Food and water bowls, an off-leash area, pet-sitting services, litter boxes, and pet grooming services are available

Children and extra beds

Children are welcome.

Cribs (infant beds) are available for TRY 500.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: TRY 1000 per vehicle (one-way, maximum occupancy 4)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: TRY 500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, mobile payments, and cash

Mobile payment options include: Alipay, Boost, LINE Pay, Amazon Pay, DANA, and DBS PayLah!

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Tughan Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

Property Registration Number 15457

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Tughan Hotel Mardin

Tughan Mardin

Tughan Hotel Hotel

Tughan Hotel Mardin

Tughan Hotel Hotel Mardin

Tughan Hotel Reviews

7.2

Good

7.2/10

Cleanliness

7.4/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

2/10 Terrible

Patric

6 Oct 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

There was black mould growing on the walls underneath peeling wallpaper. The roof leaked. Tv did not work,fridge stopped working, no coat hangers,no mattress protector no top sheet on bed,water took 15mins to come out of the tap i timed it then 10 mins to get hot.

Stayed 1 night in Oct 2024

10/10 Excellent

MONESTER PRO

29 Sept 2024

Stayed 1 night in Sep 2024

6/10 Okay

Simranjit

1 Jun 2024

Liked: Cleanliness, staff & service

Stayed 1 night in May 2024

4/10 Poor

Mark

17 Sept 2023

Disliked: Staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Sep 2023

2/10 Terrible

Piotr

30 Aug 2023

Stayed 5 nights in Aug 2023

4/10 Poor

Muhammed

Travelled with family

15 Feb 2023

Disliked: Cleanliness, staff & service, room comfort

Stayed 5 nights in Feb 2023

2/10 Terrible

Tanner

26 Oct 2022

Stayed 3 nights in Oct 2022

6/10 Okay

Ahmed

Travelled with family

27 Aug 2022

Liked: Property conditions & facilities, room comfort

Disliked: Staff & service

Good location

In first time when I was getting there to check in. I was waiting for 30 minutes in front of the door. Because no body there to check in. The final the man who came and the face sleep. Also, I paid the parking, but the actual I had a free valet, but he didn't earn to me only said need to pay.

Stayed 1 night in Aug 2022

10/10 Excellent

Joshua Oktay

31 Jul 2022

Stayed 2 nights in Jul 2022

4/10 Poor

Azad

Travelled with partner

19 Jul 2022

Disliked: Staff & service

We spent four nights there. When we arrived we found out that they gave our room to another customer. The room that they provide us later was very noisy, and we literally couldn’t sleep at all! The toilet flashing and the bathroom door had issues. Also, when we asked about washing our clothing they said a price which was much higher than the amount that I pay even at the US.

Stayed 4 nights in Jul 2022

2/10 Terrible

Nelson

2 Jun 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Overpriced, noisy and slow internet. The only good thing was the location. There was live music every night until midnight which made it really hard for us to sleep. Breakfast was poor and definitely overpriced.

Stayed 2 nights in May 2022

6/10 Okay

Karst

29 Mar 2022

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Ok for the money

This place needs maintenance. Mold in the bathrooms, luke warm water. Music until well after 11pm. People were great. Street parking only, so there may be parking or there, most likely, will not be. A bit west of the hotel is an non associated parking garage. I didnt use it, so i do not know cost or convenience.

Stayed 2 nights in Mar 2022

8/10 Good

Brenda

25 Mar 2022

Liked: Cleanliness, staff & service, room comfort

Really nice hotel. Splendid views, good breakfast. A shame about the loud music until late in their nightclub.

Stayed 2 nights in Mar 2022

10/10 Excellent

Jamal

Travelled with family

25 Mar 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

in the middle of everything very good service

Stayed 3 nights in Dec 2021

4/10 Poor

Haval

Travelled with family, Travelled with family and small children

19 Mar 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Hello, I am sorry but it is snowing but didn't get hot water in the bathroom, also staff not pay attention to you and price too much. I am sorry for writing this but it is true

Stayed 2 nights in Mar 2022

10/10 Excellent

Nur

14 Mar 2022

Stayed 1 night in Mar 2022

10/10 Excellent

Ibrahim mete

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group

2 Mar 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were very well received during our five-day stay. The location of the hotel is ideal, right in the heart of the city. Mardin Center is one minutes away. It is very easy and safe to go to the touristic and historical points of the city on foot. We would have preferred not to have carpets in the rooms, but the cleanliness, food, temperature were ideal. General Manager was also very kind and caring.

Stayed 1 night in Jan 2022

10/10 Excellent

Yusuf Can

6 Feb 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2022

10/10 Excellent

Numan

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group

27 Jan 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel have Great locatıon .Besıde aşk hıstorıcal place .Hotel Restaurant and food is great .Hotel Room is very clean.Staff is so kind .I Strongly recommend

Stayed 2 nights in Dec 2021

10/10 Excellent

Oguz

Travelled with family, Business traveller, Travelled with pets, Travelled with partner

27 Jan 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very Clean Room ,Good design and Restaurant Food is Great.Night Live music with wiew is excellent. Location beside all museum,all antic city,all Restaurant and shopping.Strongly recommend.You Must see this hotel

Stayed 2 nights in Dec 2021

10/10 Excellent

Walter

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group

17 Jan 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastıc locatıon for a famıly.Despite the central locatıon .The hotel was really so quıet and perfect for a famıly.The children loved the 24 hour coffee hot chocolate vs. All actıvıty ın hotel perfect

Stayed 2 nights in Dec 2021

10/10 Excellent

Reyhan

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group

13 Jan 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A priceless holiday in the heart of Old Mardin.The hotel has so stylish room So clean. Hotel room has all mardin wıew. Live music and restaurant service and all food is great .Strongly recommend

Stayed 1 night in Jan 2022

10/10 Excellent

Vadim

Business traveller, Travelled with family, Travelled with group

13 Jan 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A priceless holiday in the heart of old Mardin. We have so clean room . Our room has all mardin wıew. All food is great . When we taste we had satısfıed. Hotel locatıon is great and besıde the all shop and bank. Hotel has stylısh room

Stayed 1 night in Jan 2022

10/10 Excellent

Rana Hatice

3 Jan 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Dec 2021

10/10 Excellent

George

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group

30 Dec 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great Rooms wıth Hıstory wıew.Thıs hotel make so happy to my family.Stylısh Restaurant ,Great Electro musıc,Hospıtable and so kınd personal.We will come again .I MAKE HIGHLY RECOMMEND

Stayed 1 night in Dec 2021

Tughan Hotel

Choose dates to view prices

Photo gallery for Tughan Hotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Honeymoon Studio Suite

Honeymoon Studio Suite

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

View all photos for Executive Triple Room

Executive Triple Room

View all photos for Family Room

Family Room

View all photos for Deluxe Single Room, 1 Bedroom, City View

Deluxe Single Room, 1 Bedroom, City View

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

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About this property

Tughan Hotel

Languages

Property amenities

Internet

Parking and public transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

Property is also known as

Tughan Hotel Reviews

Reviews

Good

7.2/10

7.4/10

8.6/10

7.4/10

7.6/10

Reviews

2/10 Terrible

Patric

Patric

10/10 Excellent

MONESTER PRO

MONESTER PRO

6/10 Okay

Simranjit

Simranjit

4/10 Poor

Mark

Mark

2/10 Terrible

Piotr