Mardiva Otel

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December 2024
January 2025

Photo gallery for Mardiva Otel

Indoor pool
Standard Room 1
Reception
Suite | Living area
Standard Room 1 | Bathroom

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
Nur Mah., Vali Ozan Bulvari No:131, Artuklu, Mardin, Mardin, 47060
  • Mardian Mall AVM
    5 min drive
  • Mardin Sanat Merkezi
    6 min drive
  • Kirklar Kilisesi
    7 min drive
  • Mardin (MQM)
    22 min drive

Room options

Suite

  • Sleeps 4
  • 1 King Bed

Standard Room 1

  • Sleeps 2
  • 1 Queen Bed OR 1 Large Twin Bed

Standard Room 3

  • Sleeps 3
  • 2 Large Twin Beds OR 1 Large Twin Bed

Similar properties

About this property

Mardiva Otel

Mardin hotel in Artuklu with free breakfast and a sauna
This hotel features an indoor pool, a restaurant, and 2 coffee shops/cafes. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a sauna, and coffee/tea in a common area. Change of towels is available on request.
Mardiva Otel offers 58 air-conditioned accommodations with slippers and blackout drapes/curtains. 55-cm LCD televisions come with cable channels. This Mardin hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a sauna.

Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility.

During your stay at Mardiva Otel, you'll be close to Mardin Sanat Merkezi. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Dining options include 2 coffee shops/cafes and a restaurant
  • Take a swim in the indoor pool
  • Amenities include an elevator and coffee/tea in a common area
  • Onsite recreation includes a steam room and a sauna
  • 5 minutes by car from Mardian Mall AVM and 6 minutes from Mardin Sanat Merkezi
Mardiva Otel offers its guests an indoor pool and a sauna. There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. Free breakfast is served daily. Public spaces have free WiFi.

Mardiva Otel also features coffee/tea in a common area and an elevator. Self parking is free.

Smoking is allowed in designated areas at this Mardin hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Mardiva Otel has a restaurant on site.
A hosted evening meal is available for a surcharge daily.

Languages

Arabic, English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 2 coffee shops
  • Coffee/tea in a common area
  • Hosted evening meal available daily for a fee of TRY 80

Things to do

  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Entertainment

  • 55-cm LCD TV
  • TV channels

More

  • Iron/ironing board (on request)
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mardiva Otel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TRY 200.0 per day.
  • Cribs (infant beds) are available for TRY 150.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: TRY 150.0 per day
  • Rollaway bed fee: TRY 200.0 per day
  • Hosted evening meal: TRY 80

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a first aid kit and window guards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 21352

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Mardiva Otel.

Property is also known as

Mardiva Resort Hotel Hotel
Mardiva Resort Hotel Mardin
Mardiva Resort Hotel Hotel Mardin
Mardiva Otel Hotel
Mardiva Otel Mardin
Mardiva Resort Hotel
Mardiva Otel Hotel Mardin

Mardiva Otel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 69 out of 115 reviews" "
Rating 8 - Good. 27 out of 115 reviews" "
Rating 6 - Okay. 3 out of 115 reviews" "
Rating 4 - Poor. 8 out of 115 reviews" "
Rating 2 - Terrible. 8 out of 115 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abidin Mertcan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended no complaint.
Stayed 1 night in Dec 2023

4/10 Poor

LEVENT

Travelled with family and small children
Disliked: Property conditions & facilities
My son chose this hotel because of swimming pool. However, we learned when we arrived at the hotel that days of the week is divided for men and women. That day was women's day and we learned we are not allowed to use the pool that day but next day. We would stay only one night. So, we had to cancel our reservation. The staff at the reception were helpful but it is not nice to mention that swimming days are divided between men and women on their website.
Stayed 1 night in Aug 2023

2/10 Terrible

Sadaf

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I needed to check out early, and front desk told me that as long as Expedia makes the change they would too and would also refund me. Then 2 days later, i get an email from Expedia saying that the hotel is not going to refund me. So I just thought that was not ok to lie to me and then go against their word when I left. Another thing is when I arrived my friend was going to help me with my stuff at 9 am and they would not allow him to come up. So he had to wait in the lobby until I was ready to leave the hotel and everytime I entered the hotel the staff wouldn’t even look up off their cell phones to see me walk in. So I don’t understand why they caused us such an inconvenience at check in.
Stayed 2 nights in Mar 2023

10/10 Excellent

Kil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at Mardiva. The rooms are spacious and beds very comfortable. The staff are very helpful. Buffet Turkish breakfast is included. The indoor sports centre is huge and the heated pool and sauna were spotlessly clean (they have women/men only days). There are minibusses that pass by the hotel every few minutes it seems and a couple go directly to the old city so very convenient even though the hotel is a little out of Mardin city. I would definitely go back and recommend it highly. Great value for the money.
Stayed 2 nights in Oct 2022

10/10 Excellent

Stewart

Stayed 2 nights in Sep 2022

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Mehmet

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

FERHAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kesinlikle tavsiye ediyorum
Herşeyiyle çok güzeldi personeller Güler yüzlü kahvaltı ve odalar çok güzel 2 gün çok güzel ağırladılar yolu Mardine düşenlere tavsiyem çok güzel bir otel
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Malesef konfor seviyesi düşük temizlik ve hizmet iyi olmayan bir otel deneyimi oldu
Stayed 1 night in Aug 2024

4/10 Poor

Luis Eduardo

Travelled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Good price, mediocre service, lame breakfast
The price for the room and the beds were the only good things about our stay. The staff does not speak English at all, not even reception. At the spa the girl there did not understand the words swimming pool or towel, quite bad and impossible to communicate, then afterwards they wanted to charge us for tue swimming cap without telling first about it. The breakfast was Ok, but no coffee at all! Only instant coffee and the coffee machine, Nescafé, which was broken. A real shame since Turkey has very good coffee.
Stayed 1 night in Aug 2024

4/10 Poor

SEZER

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Önder Mustafa

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Mithat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel an sich ist schön, dafür aber weit weg von der Stadt
Stayed 8 nights in Jul 2024

10/10 Excellent

Yesim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

oznur

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Taylan Umur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok başarılı
Çalışanlar çok güleryüzlü , otel çok yeni ve temizdi . Sadece oda terliği koymayı unutmuşlardı . Onun haricinde her şey çok güzeldi . Herkese tavsiye ederim
Stayed 1 night in Jun 2024

10/10 Excellent

YUNUS EMRE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Hasan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temizlik hizmet guler yüz hepsi gayet guzeldi. Eleştirecek birsey yoktur. Özellikle park icin çok rahat bir yerde.
Stayed 2 nights in Jun 2024

8/10 Good

Cengiz

Liked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Zekayi, Galle

Liked: Cleanliness, staff & service, property conditions & facilities
Von außen betrachtet ist man erst seh skeptisch, das ist aber dem geschuldet das neben dem Hotel eine Baustelle ist. Eine Anmerkung bezüglich der Ortung des Hotels, das ist etwas ungünstig, trotz GoogleMaps mussten wir dreimal eine Schleifen fahren, es ist an der Hauptstraße kein Schild vorhanden. Sonst ist vor dem Hotel eine Haltestelle, die rote Linie fährt direkt in die Altstadt.
Stayed 1 night in May 2024

10/10 Excellent

Hüseyin necat

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok güzeldi
Stayed 1 night in May 2024

10/10 Excellent

Yusuf Ziya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024