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Termas Puyehue Wellness & Spa Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Termas Puyehue Wellness & Spa Resort

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Reception
Reception
Reception
Hiking

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Bar
  • Hot tub
  • Spa
  • Room service
  • All-inclusive

Explore the area

Map
Ruta 215 Km 76, Puyehue, Los Lagos
  • Lake Puyehue
  • Lake Rupanco
  • Termas Puyehue
    3 min walk
  • Restaurant El Pescador
    3 min walk

Room options

View all photos for Standard Double Room

Premium bedding, down duvets, pillow-top beds, minibar

Standard Double Room

  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Superior Double Room

Premium bedding, down duvets, pillow-top beds, minibar

Superior Double Room

  • 32 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Superior Single Room

Premium bedding, down duvets, pillow-top beds, minibar

Superior Single Room

  • 32 sq m
  • Lake view
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Single Room

Premium bedding, down duvets, pillow-top beds, minibar

Standard Single Room

  • 26 sq m
  • Mountain view
  • Sleeps 1
  • 1 King Bed

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Front of property

Termas de Aguas Calientes

Pool
Parking included
Free WiFi
Restaurant
3.8 out of 5, Good, (48)
The price is €172
for 1 night
5 Jan - 6 Jan
Termas de Aguas Calientes

About this property

Termas Puyehue Wellness & Spa Resort

Family-friendly hotel with 2 outdoor pools and a full-service spa
2 outdoor pools, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Termas Puyehue Wellness & Spa Resort offers 107 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Puyehue hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Hot springs, an outdoor tennis court, and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Puyehue has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily. There are hot springs on site.
During your stay at Termas Puyehue Wellness & Spa Resort, you'll be close to Puyehue National Park. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy international cuisine while dining at Los Troncos
  • Take a swim in the indoor and 2 outdoor pools or soak in the spa tub
  • Treat yourself to body treatments, facials, or massages at Puyehue
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes hot springs, an outdoor tennis court, and a gym
  • 3.3 mi (5.2 km) from Puyehue National Park and 13.8 mi (22.2 km) from Antillanca Ski Resort
Some rates at Termas Puyehue Wellness & Spa Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Termas Puyehue Wellness & Spa Resort, you'll find a full-service spa, hot springs, and 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a business center on site. An indoor pool, a children's pool, and a spa tub are also featured at the family-friendly Termas Puyehue Wellness & Spa Resort. Free self parking is available.

This 4-star Puyehue hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Los Troncos - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bar el Pescador - Onsite bar. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Termas Puyehue Wellness & Spa Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Miniature golf
Tennis

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Los Troncos
  • Bar el Pescador

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Bike cleaning
  • Bike parking
  • Bike repair services
  • Bike shop
  • Bike storage
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Hot springs
  • Indoor pool
  • Mini golf
  • Mountain biking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • A hot tub
  • Tennis
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Bowling alley
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Lever door handles
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV/satellite channels
  • Films for purchase
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Termas Puyehue Wellness & Spa Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Puyehue Resort
Termas Puyehue Wellness
Termas Puyehue Wellness Resort
Termas Wellness
Termas Wellness Resort
Termas Hotel Puyehue
Termas Puyehue Wellness Resort Mantilhue
Termas Puyehue Wellness Mantilhue
Termas Puyehue Wellness Resort Mantilhue
Termas Puyehue Wellness Mantilhue
Hotel Termas Puyehue Wellness & Spa Resort Mantilhue
Mantilhue Termas Puyehue Wellness & Spa Resort Hotel
Hotel Termas Puyehue Wellness & Spa Resort
Termas Puyehue Wellness & Spa Resort Mantilhue
Termas Puyehue Wellness Resort
Termas Puyehue Wellness
Termas Puyehue Wellness Spa Resort
Termas Puyehue Wellness & Spa
Termas Puyehue Wellness & Spa
Termas Puyehue Wellness Spa Resort
Termas Puyehue Wellness & Spa Resort Hotel
Termas Puyehue Wellness & Spa Resort Puyehue

Termas Puyehue Wellness & Spa Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 70 out of 94 reviews" "
Rating 8 - Good. 14 out of 94 reviews" "
Rating 6 - Okay. 8 out of 94 reviews" "
Rating 4 - Poor. 0 out of 94 reviews" "
Rating 2 - Terrible. 2 out of 94 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

laurent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2024

10/10 Excellent

Maria L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
A great hotel in the heart of the Andes. Nicely mantained and with better details than a few years ago. Thermal pools are great!
Stayed 1 night in Sep 2024

6/10 Okay

miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility and friendly staff. Family friendly. Nice walking trails, pools and extras.
Stayed 2 nights in Jun 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar perfecto para descansar
Stayed 4 nights in May 2024

10/10 Excellent

Sebastián

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place!!!
Stayed 4 nights in May 2024

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Beautiful place with a lot of activities for any preference
Stayed 3 nights in Apr 2024

8/10 Good

Belinda

Stayed 1 night in Mar 2024

2/10 Terrible

maria

Stayed 2 nights in Feb 2024

6/10 Okay

Matías

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Paradise—only if your idea of paradise is cacophony of screaming children. This place it’s maybe too family friendly, to put it on more positive terms. Spa and massages were great though. The common areas are hell if you’re looking to relax, and there’s no escape, you’re supposed to have breakfast/lunch/dinner here because this is a resort experience. Staff is a mixed bag. In conclusion, not worth it for the price if you’re not packing kids.
Stayed 5 nights in Jan 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was so much fun. We did activities, enjoyed the warm pools, the food. Everything was fantastic!!!
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent two night stay. Fabulous staff, good food, comfortable rooms, and gorgeous pools and grounds. Be sure to get a massage at the spa!
Stayed 2 nights in Dec 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not to be missed if travelling through Chile
We throughly enjoyed our stay here. It’s easy to get to by bus if travelling through Osorno. Just a local bus company ELP. Great Spa, fabulous grounds with walking trails. Bowling, mini golf and plenty for kids too.
Stayed 3 nights in Dec 2023

10/10 Excellent

Loreto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to relax and renew
Amazing place, service and amenities, the food experience, spectacular! Congratulations to the chef and bartenders with their delicious concoction.
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nature and open spaces, thermal spring waters, nice restaurants (with some restrictions because COVID) and wonderfull rooms. They also have a program with outdoor activities like paddle kayaks in a lake, visit native Valdivian rainforest with spectacular views and landscapes and water falls ... I liked very much.
Stayed 5 nights in Jun 2021

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly hotel & thermal spa
Lovely property from another era. Puyehue is a sprawling lodge style hotel perched on a hill overlooking Lago Puyehue My husband and I spent 3 nights as part of a larger trip. While lovely, we felt it was better for families. That being said, the bright spot was the thermal spa. There are 3 well maintained pools: outside, outside with a cover and inside. The inside pool was our favorite because it was so unique. PROPERTY Great location for outdoorsy types wanting to get into the national park. Beautiful, well maintained grounds and hotel. ROOMS Comfortable and a good size, but somewhat dated. SERVICE Attentive and friendly. English was not extensive, but enough overall. We would definitely recommend to families or older couples who are looking for a relaxing holiday focused on spa and outdoors.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Check in and check out with Andrea B. Thank you Andrea for an excellent experience!
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three great hot pools/baths. Excellent buffet dinner and breakfast. Lots of activities to choose from. Beautiful surroundings.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice hotel on beautiful grounds in a secluded area. I had a wonderful, relaxing stay.

6/10 Okay

SUZANA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Thiago, Sao Paulo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é fantástico, está em uma região linda e cercada de muito beleza natural. Café da manhã muito bom e com muita variedade, ficamos um pouco decepcionado com o almoço, poderia ser melhor a comida, de resto tudo perfeito!
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atención de primer nivel
Todo excelente , desde la llegadas hasta el ultimo dia la atención fue de primer nivel .
Stayed 3 nights in Jul 2024

10/10 Excellent

PAULO JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente em todos os aspectos
Stayed 5 nights in Jul 2024