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Sure Hotel by Best Western Mannheim City

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sure Hotel by Best Western Mannheim City

Sun deck
1 bedroom, premium bedding, pillow-top beds, in-room safe
Daily buffet breakfast (EUR 17.00 per person)
Exterior
Property amenity

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
C 7, 9 - 11, Mannheim, BW, 68159

Room options

Similar properties

Exterior

Mercure Mannheim Am Rathaus

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (812)
The price is €75
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Mercure Mannheim Am Rathaus

About this property

Sure Hotel by Best Western Mannheim City

Hotel with a 24-hour front desk, a quick walk to Museum Zeughaus
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Other amenities include WiFi in public areas, self parking, and coffee/tea in a common area. Housekeeping is available on request.
Sure Hotel by Best Western Mannheim City offers 162 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. 38-inch flat-screen televisions come with premium satellite channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Mannheim hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and portable fans. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Sure Hotel by Best Western Mannheim City, you're just a quick walk from Museum Zeughaus. A restaurant, a bar, and breakfast (surcharge) are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a computer
  • Just a 4-minute walk from Museum Zeughaus and 11 minutes by foot from Mannheim Palace
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. A library, a terrace, and a vending machine are also featured at Sure Hotel by Best Western Mannheim City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Mannheim hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Sure Hotel by Best Western Mannheim City has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and public transport

  • Self parking on site (EUR 10.00 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 17.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Biodegradable drinking straws
  • Double-glazed windows
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Portable fan
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 38-inch flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 3.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17.00 per person
  • Self parking fee: EUR 10.00 per night
  • Late check-out is available for a fee (subject to availability)
  • Kitchen/kitchenette fee: EUR 5 per day
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Balladins Hotel Mannheim
Balladins Mannheim Hotel
EHM Mannheim City
Balladins Superior Mannheim
Balladins Superior Mannheim Hotel
Hotel Balladins Superior Mannheim
Hotel Mannheim Balladins
Mannheim Balladins
Mannheim Hotel Balladins
Superior Hotel Mannheim
Sure By Mannheim City Mannheim
EHM Hotel Mannheim City
Balladins Superior Hotel Mannheim
Best Western Hotel Mannheim City
Sure Hotel by Best Western Mannheim City Hotel
Sure Hotel by Best Western Mannheim City Mannheim
Sure Hotel by Best Western Mannheim City Hotel Mannheim

Sure Hotel by Best Western Mannheim City Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 84 out of 379 reviews" "
Rating 8 - Good. 160 out of 379 reviews" "
Rating 6 - Okay. 86 out of 379 reviews" "
Rating 4 - Poor. 34 out of 379 reviews" "
Rating 2 - Terrible. 15 out of 379 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Angel

Travelled with family
Basic hotel, we parked in the car park at the hotel which was difficult due to the small area and very slim parking space - had to get out of the car and leave driver in as not enough space to open doors fully and had to remove suitcases before we could drive onto parking space ramp. Slow service. We had an interconnecting room - one kettle with coffee but no milk. Each room has an empty fridge and a hob which is a little odd…. Good location as very close to restaurants and shops but I probably wouldn’t stay there again.
Stayed 1 night in Aug 2024

6/10 Okay

Melanie

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Toshio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nicht schecht.
Stayed 1 night in Aug 2024

10/10 Excellent

Tomasz

Stayed 2 nights in Aug 2024

10/10 Excellent

Tomasz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Elvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Very helpful staff. Clean room. Walking distance from restaurants parks and other places.
Stayed 2 nights in Aug 2024

4/10 Poor

Alexander

Disliked: Staff & service, property conditions & facilities, room comfort
keine Klimaanlage, kein upgrade trotz gold member......
Stayed 2 nights in Jul 2024

6/10 Okay

Alexander

Stayed 1 night in Jul 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quite hot overnight.
Stayed 1 night in Jun 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Anouk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in central Mannheim
Very nice and friendly staff. Clean, central and good value-for-money.
Stayed 1 night in May 2024

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Yok Hui

Travelled with family
Liked: Property conditions & facilities
liked the view coolness convenience to tram station basic amenities friendly staff didn't like the noises of people talking loudly till 11 and cigarette smoke despite rooms with no smoking signs limited tea and kaffee supplies. No toilet rolls for 2 nights. Had to ask at reception to get the papers. No air-conditioning in rooms. Hotel writeup is incorrect. Misleading information. Overall, pleasant stay. Close to city centre, tram & train stationd, university. Recommended for travellers.
Stayed 10 nights in May 2024

6/10 Okay

Gerald

Stayed 1 night in Apr 2024

2/10 Terrible

Francisco Javier

Stayed 3 nights in Nov 2023

8/10 Good

Bouhas

Stayed 1 night in Oct 2023

8/10 Good

Gertrude

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Frank

Stayed 4 nights in Sep 2023

2/10 Terrible

E. J. C.

Stayed 1 night in Sep 2023

6/10 Okay

Nikhil

Travelled with family and small children
Liked: Cleanliness, staff & service
No AC was tough. Very hot at night. And then the guests (Students) kept making noise.
Stayed 1 night in Aug 2023

10/10 Excellent

Herbert

Stayed 2 nights in Aug 2023

8/10 Good

Islwyn

Stayed 3 nights in Jul 2023