Our room was not good. Deluxe double room on the 11th floor.
There were many long hairs on the comforters. There were no towels, no hand towels, no extra toilet paper. They gave us towels that were clean but fraying on the ends, like they were very old.
There was no hot water at any time during our stay.
Removing the keycard from the slot powers off the whole room, even the aircon. But it also powers off the cable box behind the TV, and you have to reset it in order for it to work again every time you return.
The faucet in the bathroom sink was loose and it could be pulled up almost 6 inches.
The TV remote was very sticky on the bottom!
There were a few good things. The Aircon worked very well, the blackout drapes were very good, the fridge worked well and i had no problems with the safe.
They made us wait for someone to check our room during checkout but clearly no one checked it before arrival!
Never staying there again.