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Citadines Bay City Manila

4.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Citadines Bay City Manila

Reception
Bar (on property)
Deluxe Studio
Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Premier Studio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar

Explore the area

Map
Diosdado Macapagal Blvd, Pasay, Manila, 01300
  • Mall of Asia Arena
    ‪9 min walk‬
  • SM Mall of Asia
    ‪12 min walk‬
  • SMX Convention Center
    ‪13 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premier Room, 1 Bedroom

In-room safe, laptop workspace, soundproofing, iron/ironing board

Premier Room, 1 Bedroom

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 2 Single Beds

Deluxe Studio, 2 Single Beds

Deluxe Studio, 2 Single Beds

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Studio

Premier Studio

Premier Studio

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

The Heritage Hotel Manila

Pool
Spa
Kids pool
Parking included
4.4 out of 5, Excellent, (2562)
The price is €149
for 1 room
includes taxes & fees
15 Feb - 16 Feb
The Heritage Hotel Manila

About this property

Citadines Bay City Manila

Hotel with a fitness center, near SM Mall of Asia
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Citadines Bay City Manila offers 212 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels. Microwaves and rice cookers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Pasay hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Citadines Bay City Manila. During your stay, you're just a quick walk from Mall of Asia Arena. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 12 minutes by foot from SM Mall of Asia and a 2-minute drive from City of Dreams Manila
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
Citadines Bay City Manila offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center, meeting rooms, and limo/town car service are available. Citadines Bay City Manila also features tour/ticket assistance, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Pasay hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Bay Cafe - This restaurant serves breakfast, lunch, dinner, and light fare.
Lobby Lounge - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and public transport

  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 950 for adults and PHP 475 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Bay Cafe
  • Lobby Lounge

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 110
  • Front entrance ramp
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Microwave
  • Rice cooker

More

  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets: PHP 2000 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1650 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 950 for adults and PHP 475 for children
  • Airport shuttle fee: PHP 1422 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: PHP 2000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 1650 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Citadines Bay City Manila offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Citadines Bay City Manila Aparthotel Pasay
Citadines Bay City Manila Aparthotel
Citadines Bay City Manila Pasay
Citadines City Manila Pasay
Citadines City Manila Pasay
Citadines Bay City Manila Hotel
Citadines Bay City Manila Pasay
Citadines Bay City Manila Hotel Pasay

Citadines Bay City Manila Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 503 out of 717 reviews" "
Rating 8 - Good. 155 out of 717 reviews" "
Rating 6 - Okay. 33 out of 717 reviews" "
Rating 4 - Poor. 11 out of 717 reviews" "
Rating 2 - Terrible. 15 out of 717 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Elsie, Las vegas

Business traveller, Travelled with partner
Not much to say
Stayed 3 nights in Sep 2024

6/10 Okay

Elsie, Las vegas

Business traveller, Travelled with partner
Not much to say
Stayed 1 night in Sep 2024

10/10 Excellent

Olivia, Ossining

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room is spacious and cleaned. Room is cozy and comfortable and staff were all very nice
Stayed 1 night in Oct 2024

10/10 Excellent

Norman, Bethlehem

Liked: Cleanliness
Nice and clean hotel with excellent service especially James. Very close to MOA and airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
This is the 2nd time we have stayed here and it was great both times. The staff were friendly and helpful from check in to check out. The rooms are great! Spacious, clean and very comfortable. About a 15min walk to Mall of Asia and 20 drive to the Airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Travelled with family
Keep Citadines on your option list. Close to MOA & standards rival other key hotels.
Stayed 1 night in Oct 2024

10/10 Excellent

drorkis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel great sevice and staf
Great hotel great sevice and staff, jamed was very helpfull near sm mall
Stayed 3 nights in Oct 2024

10/10 Excellent

Maryjane, Belleville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything ok
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Manila
Stayed 1 night in Sep 2024

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

marjorie, los angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was a pleasant surprise. I chose this hotel for the location, price and reviews. Everything was perfect until my cousin got trapped in the bathroom. The door lock got stuck. And had to call maintenance to open it. Also the wifi wasn’t working with the username and password the front desk gave us, had to call the front desk and they gave us a differnt password. Overall, the staff was very nice and pleasant.
Stayed 1 night in Sep 2024

10/10 Excellent

Berneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience in this hotel. Staff was very accomodating and welcoming. They had a laundry service which was very convenient. Our room was also very clean a d well kept. Will book this hotel again in the future!
Stayed 1 night in Sep 2024

10/10 Excellent

Benigno

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accomodating. The staff are nice and kind
Stayed 1 night in Sep 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room smelled musty
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was as expected
Stayed 2 nights in Sep 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Family Friendly
Stayed 2 nights in May 2024

10/10 Excellent

Ma Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you!
Citadines had been very, very accomodating! I had a lot if problems with my flights and all but they’ve been very, very understanding. Thank you once again!
Stayed 4 nights in Jul 2024

10/10 Excellent

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place when you don't have a rental car. Everything you need is walking distance.
Stayed 1 night in Jul 2024

10/10 Excellent

Darlene, Hagatna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Cory

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really good hotel,convenient to international lay over flights 12-15mins ride to NAIA airport. Plus its a pet friendly hotel my cat love our room.
Stayed 1 night in Jul 2024

10/10 Excellent

Jerick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness
Nice place
Stayed 2 nights in Jul 2024

8/10 Good

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Customer service was amazing, the staff were super hospitable and lovely. The hotel and rooms looked great. The only detractor is that the air quality in the rooms was a bit musty. The A/Cs seem like they need servicing for mold. The staff provided us with air purifiers on request
Stayed 1 night in Jul 2024

6/10 Okay

Shalimar

Travelled with partner
Liked: Cleanliness
There was a strong sewage/drainage smell throughout the room on the 10th floor. The bedroom AC also leaked on the bed
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great hotel in a great location, close to restaurants, Mall of Asia, and a grocery store all within walking distance. Would definitely stay here again.
Stayed 1 night in Jun 2024