WATERWORLD HOTEL

3.5 star property

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Photo gallery for WATERWORLD HOTEL

Deluxe Double Room, 2 Double Beds
Deluxe Double Room, 2 Double Beds | Living area
Deluxe Double Room, 2 Double Beds | Bathroom
Exterior
Deluxe Double Room, 2 Double Beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
OPAO, Mandaue, Central Visayas, 6014
  • Mandaue City Hall
    ‪5 min drive‬
  • SM City Cebu
    ‪8 min drive‬
  • Ayala Center
    ‪12 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪15 min drive‬

Room options

Deluxe Double Room, 2 Double Beds

  • Park view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

WATERWORLD HOTEL

Hotel in Mandaue with a water park and free valet parking
A water park (surcharge), an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
WATERWORLD HOTEL offers 73 air-conditioned accommodations with complimentary bottled water and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include separate bathtubs and showers, bidets, complimentary toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels.
Recreational amenities at the hotel include a water park (surcharge) and an outdoor pool.
During your stay at WATERWORLD HOTEL, you're just a quick walk from Marcelo Fernan Bridge. Features include free WiFi in public areas, free valet parking, and a free manager's reception.
  • Free WiFi
  • Free valet parking and self parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Full breakfast served daily for a fee
  • Splash around at the water park or swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • 8 minutes by car from SM City Cebu and 12 minutes from Colon Street
WATERWORLD HOTEL offers its guests a water park (surcharge) and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Gift shops/newsstands, tour/ticket assistance, and coffee/tea in a common area are also featured at WATERWORLD HOTEL. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Mandaue hotel.

The hotel hosts a free manager's reception daily.
WATERWORLD HOTEL has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: PHP 400 for adults and PHP 200 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Water park

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (229 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 500.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of PHP 2000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately PHP 400 for adults and PHP 200 for children
  • Rollaway bed fee: PHP 500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.

Property is also known as

WATERWORLD HOTEL Hotel
WATERWORLD HOTEL Mandaue
WATERWORLD HOTEL Hotel Mandaue

WATERWORLD HOTEL Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 36 out of 51 reviews
Rating 8 - Good. 9 out of 51 reviews
Rating 6 - Okay. 3 out of 51 reviews
Rating 4 - Poor. 1 out of 51 reviews
Rating 2 - Terrible. 2 out of 51 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Addie Angelyn

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Disappointing Experience – Never Again! We booked multiple rooms for a family stay and my son’s birthday celebration at WaterWorld Hotel, expecting a relaxing and enjoyable experience. Sadly, it was the opposite: 1. Poor Service: The staff lacked proper coordination and attentiveness to guest needs. 2. Noise Issues: The hotel was extremely noisy, especially near the ballroom and hallways, making it impossible to rest properly. 3. Unclean Pool: The pool was not well-maintained, causing skin irritation (“katol kaayo!”). 4. Room Check-out Issues: We were shocked when housekeeping attempted to check rooms as early as 9 AM, clearly unaware of the correct check-out schedule. These problems made our stay far from relaxing or enjoyable. Given this experience, we will not be booking here again. I hope the management takes this feedback seriously and addresses these concerns to improve for future guests.
Stayed 1 night in Dec 2024

10/10 Excellent

Cristie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back soon💕
Stayed 2 nights in Dec 2024

10/10 Excellent

KEMPER

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and even nicer people! Food was good, breakfast was great. Airport shuttle worked great although Cebu traffic is a nightmare now. Fortunately this hotel is very close to the airport, so leave a little early viola, easy ride there. We are returning in December and would like our same room ( or upgrade) if possible. It was 311. Thanks!!
Stayed 2 nights in Nov 2024

6/10 Okay

Fleur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is nice and the rooms big. I didn’t the location though. 1) there are not shops nearby 2) to get to the city centre during peak hour is not the go.
Stayed 3 nights in Oct 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet place
Stayed 1 night in Oct 2024

6/10 Okay

Glory Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities
We only stayed for 3 hours and look for another hotel. The staff were great but the room smell like paint, thus, causing an allergic response. The shower drainage clogged up.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephan

Travelled with partner
Liked: Staff & service, property conditions & facilities
Not speaking good English aat reception
Stayed 1 night in Sep 2024

10/10 Excellent

Younga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Stayed 3 nights in Aug 2024

8/10 Good

Manolita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and new. The bathroom in the ground floor near the elevator should be maintained closely as it stinks, this is the bathroom used mostly by people using the pool. The ballroom is located on the 3rd floor and during events it’s loud as rooms are not sound proof. Rooms are set for two even if you booked for 3 people, it should be prepped for the amount of guests listed on that booking. I have to ask And initially argue with front desk as they insist it’s good for two when you have listed during booking how many guests are registered. I would still recommend this hotel as the rooms are quite spacious and it’s next to a waterpark especially if you are traveling with kids, but need to have own private vehicle as it is out of the way. Also this hotel is about 15 min away from airport so added bonus.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliest staff. Good food. Very clean and quiet.
Stayed 4 nights in Aug 2024

8/10 Good

jill maleen, placentia

Travelled with family
Liked: Cleanliness, staff & service, amenities
I would definitely stay here again! The price is just right and it’s with breakfast already, The hotel is very clean & spacious. We just had an issue with our first room regarding the toilet not flushing & the bath floor not draining but they helped us move to another room right away. The staff are very courteous & respectful. I would recommend this hotel to those who wants to stay closer to the airport.
Stayed 1 night in Aug 2024

10/10 Excellent

Georgea

Travelled with family and small children, Travelled with partner
Had a very good experience celebrating my sons bday st this property. Everything went smooth from changing my reservation till we checked out.
Stayed 1 night in Aug 2024

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, large beds. Great for families and big groups
Stayed 1 night in Aug 2024

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Stayed 3 nights in Jul 2024

4/10 Poor

Girlie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Big hotel rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Julieta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and clean except there is a mosquito in our room. The bedding is so clean but is smell like musty😞
Stayed 2 nights in Jul 2024

10/10 Excellent

Josiefe

Liked: Cleanliness, staff & service
Property is nearby the airport
Stayed 1 night in Jul 2024

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 2 nights in Jul 2024

8/10 Good

Ivo, Pangvitch

Stayed 1 night in Jul 2024

10/10 Excellent

Ivo, Pangvitch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2024

10/10 Excellent

Liezel

Stayed 1 night in Jul 2024

10/10 Excellent

Ajel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

GRACE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms was clean and spaccious.
Stayed 3 nights in Jul 2024

8/10 Good

Ivo, Pangvitch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024