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bai Hotel Cebu

4.0 star property

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Photo gallery for bai Hotel Cebu

Outdoor pool, pool loungers
Property entrance
Executive Suite, 1 Bedroom
Bar (on property)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Room service

Explore the area

Map
Ouano Avenue Cor Seno Boulevard, North Reclamation, Mandaue, 6014
  • City Time Square
    ‪5 min walk‬
  • Mandaue City Hall
    ‪11 min walk‬
  • J Centre Mall
    ‪19 min walk‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 27 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • 57 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room

Executive Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room

Premier Room

Premier Room

  • 27 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Room

Radisson Blu Cebu

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (1010)
The price is €119
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Radisson Blu Cebu

About this property

bai Hotel Cebu

Hotel with 8 restaurants, near SM City Cebu
Along with 8 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
Bai Hotel Cebu offers 668 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 40-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at bai Hotel Cebu. During your stay, you're just a quick walk from City Time Square. Enjoy features like free WiFi in public areas and free self parking, plus 8 restaurants.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 8 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 3-minute drive from SM City Cebu and 7 minutes from Ayala Center
  • Airport shuttle service available for a fee
Bai Hotel Cebu offers its guests a children's pool, an outdoor pool, and a fitness center. There are 8 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly bai Hotel Cebu. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Mandaue hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
CAFÉ BAI - Onsite buffet restaurant.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: PHP 1288 for adults and PHP 644 for children
  • 8 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • CAFÉ BAI

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool

Family friendly

  • Children's pool
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool sunloungers

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch smart TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at bai Hotel Cebu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1800.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 1288 for adults and PHP 644 for children
  • Airport shuttle fee: PHP 1800 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: PHP 1800.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Bai Hotel Cebu offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

bai Hotel Cebu Mandaue
bai Cebu Mandaue
bai Cebu
Bai Hotel Cebu worldhotel
bai Hotel Cebu Hotel
bai Hotel Cebu Mandaue
bai Hotel Cebu Hotel Mandaue
Bai Hotel Cebu Cebu Island/mandaue

bai Hotel Cebu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 557 out of 913 reviews
Rating 8 - Good. 228 out of 913 reviews
Rating 6 - Okay. 75 out of 913 reviews
Rating 4 - Poor. 26 out of 913 reviews
Rating 2 - Terrible. 27 out of 913 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and service beautiful rooms
Stayed 2 nights in Jul 2024

8/10 Good

Jhoren

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good, as well as the staff and the service.
Stayed 4 nights in Oct 2024

8/10 Good

Jhoren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only concern was the shower area; there were yellow stains on the tiles.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sharron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and great amenities. Staff are all very friendly and helpful if you have any queries. Great selection of restaurants on site. Parkmall 2 minute walk.
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I almost slip inside the room. There was a drippings of water from the ceiling.i called the hotel staff immediately.
Stayed 1 night in Nov 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

RONA MEI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

terrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Leicelle Mae, Glen Head

highly recommended
Stayed 2 nights in Oct 2024

8/10 Good

Randy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We spent 2 nights at the Bai Hotel. The staff was terrific. It was a great value and good location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Vincent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our stay of 3 nights was decent. My main gripe was the rooms were tiny, bathrooms too. The breakfast buffet was decent, albeit mostly cheap carbohydrates and very little protein. Our air con broke the last day and they recommended we change rooms but we were about to leave when we received the notice. The staff, however, were super friendly and super helpful. We also got massages at the spa and that was very good.
Stayed 3 nights in Oct 2024

10/10 Excellent

Russell

Stayed 2 nights in Oct 2024

10/10 Excellent

Cecil

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful experience during our two-week stay at the Bai Hotel. Overall, the experience was very positive. The front desk staff were exceptionally accommodating, and the security personnel were attentive, providing excellent customer service. The housekeeping team did a great job addressing our needs throughout our stay, even though we opted not to have daily room cleanings. They ensured we had everything we required. The gym was clean and equipped with everything necessary for a quick workout, and the elevators were quiet and functional. We encountered no issues with traffic. We spent an enjoyable evening at the rooftop bar and most of our breakfasts at the Wall Street Coffee Shop, conveniently located on the premises. However, I would recommend that management look into improving two areas. First, the currency exchange rates need to be more competitive compared to what we found at other exchange services. Second, the driveways could be better maintained, with attendants directing traffic more effectively. There were multiple instances when two vehicles were parked directly in front of the entrance, blocking access. During our stay, we rented a car and used the underground parking structure, and on more than two occasions, we encountered double-parked vehicles. Addressing this issue would likely reduce frustration for guests. Despite these minor concerns, I highly recommend Bai Hotel to anyone planning a visit to Cebu.
Stayed 15 nights in Sep 2024

4/10 Poor

Liberty

We woke up with a bed bug bite. Took us 30 minutes to check in and check out. Buffet breakfasts are a limited selection.
Stayed 3 nights in Oct 2024

10/10 Excellent

Anne Marie

Travelled with partner
Liked: Amenities, property conditions & facilities
Best costumer service
Stayed 1 night in Oct 2024

10/10 Excellent

ANTONIA

Liked: Cleanliness, staff & service, property conditions & facilities
Has an excellent customer service!
Stayed 2 nights in Sep 2024

10/10 Excellent

Romualdo

Stayed 15 nights in Aug 2024

10/10 Excellent

Andrew

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond
Stayed 1 night in Sep 2024

10/10 Excellent

Cheryl, Bellevue

Stayed 2 nights in Sep 2024

10/10 Excellent

Vincent

Stayed 1 night in Sep 2024

8/10 Good

ALAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice room with excellent, very friendly, and helpful staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

ROCHELLE JANE

Stayed 1 night in Sep 2024