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4.0 out of 5

"The Hotel was extremely welcoming, the rooms were very clean and the staff were very polite and always greeted you with a good morning or good evening ... " More

By Riggsy on Thu 06 Aug 2015

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Royal Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Alpa City Suites, you'll be within walking distance of SM City Cebu. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour business centre.

  • Free WiFi
  • Free self-parking
  • Services include a concierge, a porter and luggage storage
  • Just a 4-minute drive from SM City Cebu and a few minutes from Ayala Center

Alpa City Suites ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Alpa City Suites

Couples (2) Friends (1) Other (1)
4 out of 5

Second visit to Hotel

The Hotel was extremely welcoming, the rooms were very clean and the staff were very polite and always greeted you with a good morning or good evening. The food was good and plentiful - The staff on the main reception desk were always willing to help with any difficulties you may have had and sorted them out with the minimum of fuss. All in all a very good hotel - This is my second visit to this hotel so I would recommend it to anyone.

Posted by on 6 Aug 2015

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4 out of 5

Very Good

This is the second time I have been back to this hotel. due to the very good service from the time you arrive till the time you leave I was very well looked after. The room was always clean and tidy and the staff are so polite and willing to help. The guys guarding the entrance to were very nice and always said good morning or good evening. All in all a very pleasant stay and I would recommend the hotel to anyone seeking home from home comforts.

Posted by on 29 Aug 2011

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4 out of 5

A very nice clean hotel

The Hotel was extremely clean, all members of staff were incredibly polite and always friendly. The rooms were always cleaned to a very hight standard. Breakfast was very good with a self service bar where you could help yourself to more if you wished. Lunch and Evening meals served meals at the hotel were very good and value for money. Like the free WiFi access too good to see this in a hotel, I have been to some where this facility is charged as an extra. So this was a nice touch for keeping in contact with family or business. Must also say a word about the security of the hotel from the security guys outside...Always very helpful and very friendly always willing to help and with a nice "Hello" in the mornings ...All in all a very nice place to stay. Fully recommend this hotel to anyone.

Posted by on 29 Apr 2011

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4 out of 5

Goed boor een overnachting

We verbleven maar 1 nacht maar de kamer was schoon, goed bed , wifi en ern goed ontbijt buffet, overal plezierige ervaring

Posted by on 11 Dec 2015

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Property Features

Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. The business-friendly Alpa City Suites also features concierge services, complimentary newspapers in the lobby, and express check-in. Free self parking is available. This 3-star Mandaue hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 10 levels
  • Built in 2008
  • Business centre (24 hours)
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Alpa City Suites offers 84 accommodations with laptop-compatible safes and free newspapers. Beds feature down duvets and premium bedding. 27-inch LCD televisions come with cable channels. Full-sized fridge/freezers and microwaves are provided. Bathrooms include a shower, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • LCD television
  • Cable channels
  • Fridge (full size)
  • Microwave
  • Electric kettle
  • Luxury bedding
  • Down blanket
  • Shower
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 4:00 PM. The front desk is staffed during limited hours.

The front desk at this property is open daily from 8:00 AM - 4:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 1100.0 per night.
  • Cots (infant beds) are available for USD 100.0 per stay.

Pet Policy

  • Pets and service animals are not allowed at Alpa City Suites

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash.

  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 4:00 PM
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 24 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 100.0 per stay
  • Rollaway bed fee: USD 1100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alpa City
  • Alpa City Suites
  • Alpa Suites
  • Alpa Suites Hotel
  • Alpa Suites Hotel City
  • Alpa City Suites Hotel Mandaue
  • Alpa City Suites Hotel
  • Alpa City Suites Mandaue
  • Alpa City Hotel Mandaue
  • Alpa City Suites Cebu Island/Mandaue
  • Alpa City Suites Hotel
  • Alpa City Suites Mandaue
  • Alpa City Suites Hotel Mandaue

You should know

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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