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Hawthorn Suites by Wyndham Manchester Hartford

2.5 star property

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Photo gallery for Hawthorn Suites by Wyndham Manchester Hartford

Dining
Gift shop
Restaurant
Sports court
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
191 Spencer Street, Manchester, CT, 06040
  • Connecticut Valley School of Woodworking
    ‪3 min walk‬
  • Wickham Park
    ‪5 min drive‬
  • Manchester Memorial Hospital
    ‪5 min drive‬
  • Hartford, CT (HFD-Hartford - Brainard)
    ‪10 min drive‬

Room options

About this property

Hawthorn Suites by Wyndham Manchester Hartford

Motel in Manchester with free breakfast and a fitness center
This smoke-free motel features an outdoor pool, a fitness center, and a conference center. Free continental breakfast and free self parking are also provided. Additionally, WiFi in public areas, coffee/tea in a common area, and a microwave in a common area are onsite.
Hawthorn Suites by Wyndham Manchester Hartford offers 104 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hawthorn Suites by Wyndham Manchester Hartford, you're just a quick walk from Connecticut Valley School of Woodworking. You'll find features like free breakfast and free self parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • WiFi and wired Internet in some public areas for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym and basketball
  • 7 minutes by car from Connecticut Convention Center and 7 minutes from XL Center
Hawthorn Suites by Wyndham Manchester Hartford offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Business amenities include a business center and 2 meeting rooms. Free breakfast is served daily. Event space at this motel measures 5382 square feet (500 square meters) and includes a conference center. Barbecue grills, gift shops/newsstands, and a picnic area are also featured at Hawthorn Suites by Wyndham Manchester Hartford. Self parking is free.

This Manchester motel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge), Wired Internet (surcharge)

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Basketball
  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Full-sized fridge
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Separate dining area

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • Computer station
  • Conference centre (5382 square feet of space)
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Kitchenette
  • Microwave
  • Oven
  • Fridge
  • Stovetop

More

  • Access via exterior corridors
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Sunday - Thursday (7:00 AM - 11:00 PM) and Friday - Saturday (6:00 AM - 5:30 AM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 500 per stay

We've listed all charges provided to us by the property.

The breakage deposit for King rooms is USD 200 per stay, payable at check-in.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Sunday - Thursday: 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hawthorn Suites Wyndham Manchester Hartford Motel
Hawthorn Suites Wyndham Hartford Motel
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Hawthorn Suites Wyndham Manchester Hartford Motel
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Hawthorn Suites by Wyndham Manchester Hartford Manchester
Hawthorn Suites by Wyndham Manchester Hartford Motel Manchester

Hawthorn Suites by Wyndham Manchester Hartford Reviews

Reviews

6.6
Rating 10 - Excellent. 304 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 125 out of 1000 reviews
Rating 4 - Poor. 108 out of 1000 reviews
Rating 2 - Terrible. 235 out of 1000 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Apr 2021

2/10 Terrible

Unstoppabletasha

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst
Stayed 4 nights in Nov 2021

2/10 Terrible

Jaz

Disliked: Cleanliness
The hotel is being sold so no cable wifi or phones
Stayed 2 nights in Nov 2021

2/10 Terrible

Amy

Stayed 2 nights in Nov 2021

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty. There was dust on the counters and refrigerator. There were burn marks on the blankets that they tried to hide by flipping them upside down. They only had one poor girl working almost continuously the whole weekend. They gave us only 1 key for 2 people which continually deactivated. They did not have cable or WiFi service during our stay. I believe they have residents that live at the hotel- There was a party until around midnight or later. The people below our room lit a small campfire right outside our door, sang songs, danced, and carried on all night long. The bathroom is tiny- Barely enough room to stand having only a toilet with a loose seat, a simple sink, and shower with a broken shower head. The smoke detector was hanging off the ceiling by wires just above the bed. When I brought these issues to the employee at the desk, she said she would issue a full refund for our stay, but then couldn’t because we booked with Expedia. She asked me to call Expedia and give them her personal phone number so she could explain to give me the refund. The girl that was working was nice enough, but absolutely everything else about the experience was a shudder-inducing catastrophe. I have never imagined such an awful experience. Avoid at all costs. You’d be more comfortable and safe sleeping in your car.
Stayed 2 nights in Nov 2021

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets, tub, & surfaces were disgusting.
Stayed 1 night in Nov 2021

2/10 Terrible

Sebastian

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No llegamos a hacer el Check in. Nos atendieron en la recepcion con luces apagadas diciendo que el hotel habia quebrado y que les estaban cortando los servicios de a poco. El dia que debiamos ingresar habian cortado el cable y la internet, y nos adelntaron que no sabian hasta cuando tendrian agua y energia! Chateamos con Expedia y no nos solucionaron el inconveniente. Tuvimos que buscar hotel por nuestra cuenta, aun no se si nos cancelaron la reserva sin costo o nos hicieron algun cargo!? 😡😡
Stayed 5 nights in Nov 2021

4/10 Poor

louise

Travelled with family
Disliked: Cleanliness, staff & service
No toilet paper.. took 29 minutes to get some from front desk. No remote for tv. No paper towels and no dish soap in a unit that was supposed to be stocked with all I needed.
Stayed 1 night in Oct 2021

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

2/10 Terrible

Aylin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
disgusting and dirty! looks nothing like the pictures.
Stayed 1 night in Oct 2021

4/10 Poor

Kevin

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was very disappointed with this stay. Had to wait 30 min to get into the building to check in because police were looking for someone on the property, the person who had the room prior to me had been smoking drugs in the room. There was no breakfast at all and property was unsafe.
Stayed 2 nights in Oct 2021

4/10 Poor

Holly

Business traveller
Disliked: Cleanliness, property conditions & facilities
The accommodation was dirty and the first room i was assigned had dirty sheets and dead bugs on the floor. The second room was cleaner but there qas no shower curtain and the stove was filthy beyond measure. See picture below.
Stove worthy of health department attention
Stayed 3 nights in Oct 2021

10/10 Excellent

Keith

Stayed 1 night in Oct 2021

2/10 Terrible

Sarajane

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT Recommend this hotel.
No towels. We had to ask front staff to get towels. towels were so thin and old grey like dust cloth. No tissue papers. Staff told me no more supply ordered because this hotel is going to resold soon. No hungers. Only one cup and a plate in a kitchen. No breakfast though it states. No coffee in a lobby. Floor is sticky. No staff during check out time.
Stayed 2 nights in Oct 2021

2/10 Terrible

Ashkeya

Stayed 1 night in Oct 2021

2/10 Terrible

JAMIE, LEXINGTON PARK

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We were stuck in traffic and arrived late- we called the 3 numbers listed on the board. They closed at 11 and we showed up at 11:30. In none of their communications for our upcoming trip did it tell us they close at 11.One person hung up on us - no help! I’ll be reporting this. They were Terrible!!!
Stayed 1 night in Oct 2021

2/10 Terrible

Chelsey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place sucks.
Bedding is covered in long black hair and what appears to be pubic hair, floors are all sticky, blood on the ceiling, no towels and tv doesnt work
Stayed 1 night in Oct 2021

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DON"T STAY HERE
Dirty, one towel that's it. Waited over 20 minutes to even get in lobby as no one was there and door was locked. Front desk person was incomprehensible. Overcharged $150 for incidentals, still waiting on $50 being refunded almost a week later. AVOID
Stayed 1 night in Oct 2021

4/10 Poor

Brian

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Absolutely nothing, we got off our flight an arrived to what we thought by how they post their pics onlin
Stayed 4 nights in Oct 2021

2/10 Terrible

Raymonda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE
The service was terrible and unprofessional. Room was dirty. Insufficient supplies available and the front desk would not comply because her shift was ending soon. Dont stay here !!!!
Stayed 1 night in Oct 2021

4/10 Poor

Anamarie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2021

2/10 Terrible

Ashley

Stayed 2 nights in Oct 2021

2/10 Terrible

Jessica Marie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was scary- girl at the front desk could barley keep her eyes open. We were put in a room that was barley clean and had no towels.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021