Sheraton Great Valley Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Great Valley Hotel

Exterior
Property amenity
Restaurant
Lounge
Premium bedding, pillow-top beds, desk, laptop workspace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

Map
707 Lancaster Ave, Frazer, Malvern, PA, 19355
  • Exton Square Mall
    4 min drive
  • Outback Steakhouse
    2 min walk
  • Exton Station
    4 min drive
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    53 min drive

Room options

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Corner

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed, Corner

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sheraton Great Valley Hotel

Suburban hotel with a 24-hour fitness center and a 24-hour front desk
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Housekeeping is available on request.
Sheraton Great Valley Hotel offers 193 accommodations with complimentary bottled water and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Sheraton Great Valley Hotel. During your stay, you'll be close to Chester Valley Trail Trailhead - Exton Park. Features include free WiFi in public areas, free self parking, and a free manager's reception. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from Exton Square Mall and a few minutes from Play-A-Round Golf
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Sheraton Great Valley Hotel offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. Public spaces have free WiFi.

Business amenities include a business center, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 8382 square feet (779 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Great Valley Hotel. Self parking is free.

This 3.5-star Malvern hotel is smoke free.

The hotel hosts a free manager's reception on select days.
Sheraton Great Valley Hotel has a restaurant on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 16.99 for adults and USD 10.99 for children
  • 1 restaurant
  • 1 bar
  • Manager's reception (select days)
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (8382 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Grab bar in shower
  • Shower grab bar height (centimetres): 86
  • In-room accessibility
  • Lever door handles
  • Pool access ramp on site
  • Roll-in shower
  • Roll-in shower width (centimetres): 147
  • Smooth flooring in room
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 84
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 89

More

  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Shared microwave
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from November 25 2024 to November 28 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.99 for adults and USD 10.99 for children
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and smart lock details. Front desk staff will greet guests on arrival.

We should mention

  • Up to 10 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Great Valley Sheraton
Sheraton Great Valley
Sheraton Great Valley Frazer
Sheraton Great Valley Hotel
Sheraton Great Valley Hotel Frazer
Sheraton Hotel Great Valley
Frazer Sheraton
Sheraton Frazer
Sheraton Great Valley Hotel Malvern
Sheraton Great Valley Malvern
Sheraton Great Valley
Sheraton Great Valley Hotel Hotel
Sheraton Great Valley Hotel Malvern
Sheraton Great Valley Hotel Hotel Malvern

Sheraton Great Valley Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 377 out of 770 reviews" "
Rating 8 - Good. 214 out of 770 reviews" "
Rating 6 - Okay. 87 out of 770 reviews" "
Rating 4 - Poor. 51 out of 770 reviews" "
Rating 2 - Terrible. 41 out of 770 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

VALORIE

Liked: Staff & service
Disliked: Property conditions & facilities
I experienced a number of issues during my stay…the tub wasn’t draining properly, internet connection went down in my room, hand soap in room’s bathroom was very near empty, upon my arrival there was a leftover cloth napkin from room service. These conditions combined negatively impacted my stay. Room didn’t feel clean and attended to.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay for wedding.
Stayed 1 night in Sep 2024

10/10 Excellent

shabnam

Stayed 1 night in Aug 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel probably had the friendliest staff of any hotel in recent memory. They acknowledge you and make themselves available whenever they see you, and promptly follow through on any request. With that said, this is an older hotel property. It has older hotel problems and could use updating. I needed to change rooms due to water leaking from a window, and both rooms had windows so dirty that I couldn't see out of them. The AC didn't do much in either room. It has a pool, but the bottom is dirty. I hesitate to mention these things because the staff is so nice, but I'd say this is more of a hotel for business than pleasure.
Stayed 1 night in Aug 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 2 nights in Aug 2024

10/10 Excellent

Fidela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Holley Wood

Stayed 1 night in Aug 2024

6/10 Okay

Kristyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pool was dirty and cloudy. It’s definitely an older building so it appears dirty but really might just need an upgrade. The whole floor really smelled but the room didn’t. It seemed like a leak at the ice machine may have been causing a water leak.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Marybeth

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The hotel was fine.. not great. My room on the first floor & smelled like animals. I know that it was a pet friendly room but they need to do a better cleaning/disinfecting job. Also, there was no iron in the room. I went to the bar and got a glass of wine after checking in and asked the bartender when the bar closes. His response was when there was no one there.. perhaps 11 or 12. Seems like there should be an opening and closing time. We also weren't really acknowledged when leaving the next morning so I would rate the front desk as fair.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
We will definitely stay again. The room was ok. Bed very comfortable and we had a balcony. The room could use more decoration. The colors are very boring. Overall good place to stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kayla

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very understanding that we had to cut our trip short. Thank you.
Stayed 2 nights in Jul 2024

8/10 Good

Ryan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Becca

Travelled with family
Disliked: Property conditions & facilities
The property is aging and needs a facelift. The beds and pillows need an upgrade.
Stayed 2 nights in Jun 2024

10/10 Excellent

Doree

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it thank you
Stayed 1 night in Jun 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty hotel very quiet. Parking lot had alot of trash in it. Hot tub was closed. No one at front desk at check out in am
Stayed 1 night in Jun 2024

8/10 Good

Mike

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very enjoyable stay Staff super friendly
Stayed 2 nights in Jun 2024

10/10 Excellent

Christy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but needs some basic repairs in the room we stayed. The carpets were stained for one
Stayed 1 night in May 2024

10/10 Excellent

Nathan

Stayed 1 night in May 2024

10/10 Excellent

William

Stayed 2 nights in May 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! Loved the room. Only could have been improved with a couple things: more towels in the pool area, free coffee in the lobby in the morning, more light-proof curtains, and TCM on cable!
Stayed 1 night in May 2024

4/10 Poor

Andres

Stayed 1 night in Apr 2024