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Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Dessole Dolphin Bay Resort – All Inclusive, you'll be within walking distance of Ammoudara Beach. Enjoy features like free breakfast and free WiFi in public areas, plus 2 outdoor pools.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy local and international cuisine with pool views at Main Restaurant Minos, one of the property's 2 restaurants
  • Splash around at the waterslide or swim in the seasonal outdoor pool
  • Indulge with massages, hydrotherapy or facials at Aegeo Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a steam room and a sauna
  • 9 minutes by car from Heraklion Port and 12 minutes from Palace of Knossos

Dessole Dolphin Bay Resort – All Inclusive ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Dessole Dolphin Bay Resort – All Inclusive

2 out of 5
Pros: Son emplacement
Cons: Tout vieilli , besoin d'un gros rafraichissement . Installation sanitaire deplorable . rangement dans les chambres inexistant
Location: Proche d Heraklion , proche d' une commercante et animée. Bien desservi en transport Plage privée parfaite.
1heure attente a l arrivee a l aeroport pour le transfert 1 ere chambre une horreur Pu changer de chambre apres 48 h , apres sejour OK mais sans plus

Posted by , from saint prex on 20 Oct 2017

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About the Dessole Dolphin Bay Resort – All Inclusive

Location Melinas Merkouri 1, Ammoudara, Malevizi, Crete Island 71414

Renovations + Closures

The property is closed during the winter season.

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • Buffet and à la carte meals, snacks and select beverages included
  • Limited gourmet or à la carte dining

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Land activities

  • Tennis
  • Volleyball

Entertainment

  • On-site entertainment and activities

Not included

  • Premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours

  • Buffet-style meals included
  • Onsite entertainment and activities included
  • A la carte or gourmet dining is limited
  • Local non-alcoholic drinks and soft drinks included
  • Surcharge for premium or imported non-alcoholic drinks
  • Premium food items not included
  • Tennis included
  • Volleyball included
  • Childcare not included
  • Surcharge for premium or imported alcoholic drinks
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Offsite tours not included
  • All land sports and fitness activities and facilities are included
  • Room service not included

Property Features

Dessole Dolphin Bay Resort – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Dessole Dolphin Bay Resort – All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have free WiFi. This Mediterranean property also offers a complimentary children's club, a children's pool and a seasonal outdoor pool. Smoking is allowed in designated areas at this 4-star Malevizi property.

  • 259 guestrooms or units
  • 3 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars by the pool
  • Built in 1981
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Room Amenities

Dessole Dolphin Bay Resort – All Inclusive offers 259 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to furnished balconies or patios. LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony or patio (furnished)
  • LCD television
  • Satellite channels
  • Fridge
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Main Restaurant Minos – This poolside buffet restaurant specialises in local and international cuisine and serves lunch and dinner.

Beach Tavern Pasiphae – This poolside theme restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include outdoor tennis courts, a waterslide and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Playground on site
  • Water skiing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Basketball on site
  • Volleyball on site
  • Beach volleyball on site
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

Aegeo Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after noon, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property registry number - 1039K014A0009000
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dessole Dolphin Bay Resort Malevizi
  • Dessole Dolphin Bay Resort All Inclusive
  • Dessole Dolphin Bay Malevizi
  • Dessole Dolphin Bay All Inclusive Malevizi
  • Dessole Dolphin Bay Resort All Inclusive Malevizi
  • Dessole Dolphin Bay All Inclusive
  • ssole Dolphin Inclusive Malev
  • Dessole Dolphin Bay Resort – All Inclusive Malevizi

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.