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The Grand Palace Hotel Malang

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Grand Palace Hotel Malang

Property entrance
Garden
Interior entrance
Lobby sitting area
Superior Room

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Spa
  • Laundry
  • Room service
  • Housekeeping
  • Parking included

Explore the area

Map
Jl. Ade Irma Suryani 23, Malang, East Java, 65117
  • Alun-Alun Kota
    5 min walk
  • Yayasan Klenteng Eng An Kiong
    10 min walk
  • Kampoeng Heritage Kajoetangan
    11 min walk
  • Malang (MLG-Abdul Rachman Saleh)
    31 min drive

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

  • Park view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Park view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

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About this property

The Grand Palace Hotel Malang

Malang hotel in Klojen with a full-service spa and free valet parking
This hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/cafe, massage/treatment rooms, and conference space.
The Grand Palace Hotel Malang offers 60 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

PRINCESS JAVA has 1 treatment room. Services include massages and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
During your stay at The Grand Palace Hotel Malang, you're just a quick walk from Alun-Alun Kota. Free WiFi in public areas, free valet parking, and a full-service spa are available.
  • Free WiFi
  • Free valet parking and self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Treat yourself to body scrubs, massages, or reflexology at PRINCESS JAVA
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 5-minute walk from Alun-Alun Kota and 7 minutes by foot from Sempu Island
  • Airport and local-area shuttle service available for a fee
The Grand Palace Hotel Malang offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly The Grand Palace Hotel Malang. An airport shuttle (available on request) and an area shuttle are available for a fee. Free self parking and valet parking are available.

The Continental - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Return airport shuttle (surcharge) during limited hours
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • The Continental

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Treatment room

Accessibility

  • This property does not have any lifts

More

  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini fridge

More

  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival.

Property is also known as

Grand Hotel Palace
Grand Palace Hotel Malang
Grand Palace Malang
Hotel Grand Palace
Hotel Palace Grand
Palace Grand Hotel
The Grand Palace Malang Malang
The Grand Palace Hotel Malang Hotel
The Grand Palace Hotel Malang Malang
The Grand Palace Hotel Malang Hotel Malang

The Grand Palace Hotel Malang Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 15 reviews" "
Rating 8 - Good. 3 out of 15 reviews" "
Rating 6 - Okay. 7 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

6.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kara

Stayed 4 nights in May 2024

10/10 Excellent

Laurence

Stayed 3 nights in May 2024

6/10 Okay

Grzegorz

Travelled with partner
Hotel needs some renovation.
Stayed 3 nights in Dec 2023

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities
A lovely old building, unfortunately a mass renovation was happening when i stayed. Despite that it was still a nice stay. The staff were great, the restaurant good and the room nice.
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you paid for.
The hotel has been quite worn out. The room is facing a corridor and the transparent glass door allowed people passing the room could peep the room through the door. No separate bathroom; if you take a shower, whole toilet is totally wet. The hotel is worth for the price you pay, but not more than that. There are not much such as good restaurants around you but you are in the middle of downtown.
Stayed 1 night in Dec 2018

10/10 Excellent

Iswahyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel in malang
The hotel staff are friendly, the room is clean everyday. Good breakfast food.my third time stayed there and I will come again
Stayed 16 nights in Sep 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

YOSUKE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Feb 2020

8/10 Good

Bernat

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Gijs

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Onder de maat. Vooral de badkamer een anfluiting. WC en douche in dezelfde cel. Overal schimmel. Te weinig stopcontacten. Mijn rookvrije kamer lag op dezelfde gang als de ruimte waar gerookt mag worden. Het personeel spreekt geen engels. Ik kreeg pas een upgrade nadat ik geklaagd had op de eennalaatste dag n alleen omdat zij mijn kamr nodig hadden voor een gezelschap.
Stayed 7 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Slechte service
Kamer 312a zonder WiFi en de deur kon niet op slot. Na melding te hebben gemaakt konden we in eerste instantie tegen meerprijs een deluxe kamer krijgen. Na aandringen deze upgrade gratis gekregen. Op het moment dat we wilden douchen lagen er geen handdoeken klaar. Receptioniste beheerst matig de Engelse taal.

6/10 Okay

Moris, Yogyakarta

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel hanya memberikan peralatan mandi jika diminta, seperti hotel budget aja, atau hotel ini accupancinya tdk pernah seperti saat saya menginap, yaitu 100%, shg kekurangan rasio karyawan, shg pelayanannya menurun

8/10 Good

The, Surabaya

Liked: Staff & service
pelayanan hotel
Pelayanan ramah,cepat dan nyaman