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West Plaza Hotel Malakal

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for West Plaza Hotel Malakal

View from property
Lobby sitting area
Front of property – evening/night
Suite, 1 Bedroom | Private kitchen
Gift shop

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
Malakal, Malakal Island, 96940
  • Rock Islands Southern Lagoon
    2 min walk
  • Rock Islands
    10 min walk
  • Long Island Park
    15 min walk
  • Koror (ROR-Palau Intl.)
    13 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Private kitchen

Suite, 1 Bedroom

  • 34 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Private kitchen

Suite, 2 Bedrooms

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About this property

West Plaza Hotel Malakal

Bayside hotel with a 24-hour front desk and a coffee shop
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
West Plaza Hotel Malakal offers 34 air-conditioned accommodations with safes and complimentary bottled water. These individually furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. Televisions come with satellite channels. Bathrooms include shower/tub combinations with hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at West Plaza Hotel Malakal, you're just a quick walk from Rock Islands Southern Lagoon. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy Fusion cuisine and ocean views while dining at Palm Bay Bistro
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Rock Islands Southern Lagoon and 10 minutes by foot from Rock Islands
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and laundry facilities are also featured at West Plaza Hotel Malakal. Self parking is free.

Smoking is allowed in designated areas at this 3-star Malakal Island hotel.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:00 AM.
Palm Bay Bistro - Overlooking the ocean, this restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:00 AM: USD 10-15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Palm Bay Bistro

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Dock
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 24-inch TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Free local calls
  • In-room massage
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at West Plaza Hotel Malakal

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 to 15 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
To get to the property, guests need to transfer by Shuttle. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation. Front desk staff will greet guests on arrival.
Property Registration Number Not Provided

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

West Plaza Hotel Malakal
West Plaza Hotel Malakal Koror
West Plaza Malakal
West Plaza Malakal Koror
West Plaza Malakal Palau, South Pacific
West Plaza Hotel Malakal Malakal Island
West Plaza Malakal Malakal Island
West Plaza Hotel Malakal Hotel
West Plaza Hotel Malakal Malakal Island
West Plaza Hotel Malakal Hotel Malakal Island

West Plaza Hotel Malakal Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 17 out of 63 reviews" "
Rating 8 - Good. 25 out of 63 reviews" "
Rating 6 - Okay. 16 out of 63 reviews" "
Rating 4 - Poor. 5 out of 63 reviews" "
Rating 2 - Terrible. 0 out of 63 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Joralyn

Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Bruce

Liked: Property conditions & facilities
Low cost but very nice staff and convenient
Stayed 2 nights in Apr 2024

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ants in bathroom.
Adequate for an overnight given the price for Koror. They picked me up at airport on schedule at 1AM. Pleasant front desk staff. Good AC and good hot water pressure. But, would not recommend for a longer stay. Lumpy bed. Ants in bathroom. Rust and corrosion on metal surfaces... needs some TLC against the effects of tropical climate.
Stayed 1 night in Apr 2024

10/10 Excellent

Pierson

Liked: Staff & service, amenities, property conditions & facilities
This is a simple property, but very well maintained clean with all basic services. Staff and front desk services were outstanding.
Stayed 3 nights in Apr 2023

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bargain
This is a very basic, nothing fancy hotel but it's clean, quiet, everything works and most importantly, it has an extremely friendly and accommodating staff. They went out of their way to take care of us and make sure we had everything we needed. They were also generous with early check-ins and late check-outs. The location on Malakal Island is perfect if you're in Palau for watersports: diving, kayaking or snorkeling as most of the trips leave from close by. There's a number of decent restaurants within short walking distances as well as convenience stores and small markets. If you're on a budget and don't need "resort" luxury, I highly recommend this hotel.
Stayed 2 nights in Apr 2023

8/10 Good

George, Potter Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy transfer to live aboard dive boat. The sign was hard to find for the driver.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay near the port and dive companies.
Stayed 6 nights in Aug 2022

10/10 Excellent

Sylvia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022

10/10 Excellent

Joel, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful employees. Excellent guest safety measures. A great value for the money.
Stayed 7 nights in Jan 2022

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Kurtis

Liked: Cleanliness, staff & service
Cheap, clean, functional yet drab
Very clean, helpful service, and relatively cheap. But don't expect much. The shower is a little wonky (e.g. the shower head in the second room I rented was mounted in a corner and hard to reach/angle. The room is like a dorm room - functional but drab. I recommend for folks who need a roof over their head but not much more than that.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good budget option near scuba diving centers and restaurants.
Stayed 1 night in Dec 2019

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Clean and great for the price
Stayed 1 night in Aug 2019

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended hotel
Our stay went really well and nothing to complain about.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not the most swanky hotel I've stayed at, but perfectly suitable and a quick walk to the dive shop, which is why we were in Palau. Front desk staff was helpful and very friendly, especially with taxis and our lost luggage, and rooms were clean. Kitchen was largely not usable because there was very little in the way of utensils, plates, etc. It would be nice to have a coffee maker in the room.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely clean and the staff alone is the reason we will be coming back, very thoughtful and helpful. They made sure we were up for our 3am flight, helped arrange transportation everywhere, and helped us make reservations for meals while getting us the premiere table for the best views!
Stayed 1 night in Dec 2018

8/10 Good

Irene

Everything was what I expected for a hotel of that calibre.
Stayed 1 night in Nov 2018

6/10 Okay

Irene

Liked: Cleanliness, staff & service
It was what I expected for a room of that rate. The evening shift staff lady was a bit rude and unhelpful. The daytime staff were great.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed one night after a dive trip. Within walking distance on boat dock. Staff was nice and arranged for airport transfer. Nothing fancy but clean and safe.
Stayed 1 night in Dec 2018

8/10 Good

Robert J

Liked: Cleanliness, staff & service, room comfort
Convenient Mid Priced Hotel
A little far to walk to town, although, restaurant next door is very good, good brewery!!! If you are a diver doing a live aboard, the pick up is just one block behind the hotel. Sam Tours is 3-4 blocks, great place for food and conversation/tour sign up, and dive shop on site. Other good restaurants close by as well. Awful WiFi, terrible tv reception.
Stayed 1 night in Sep 2018

8/10 Good

Robert J

Liked: Cleanliness, staff & service, room comfort
Great for short stays
Friendly Filipino Staff, always willing to assist. Very clean room and comfortable bed. Its fine for the price, there are some really nice waterfront hotels just a short walk away but twice the nightly rate. Great for short stays, easy for divers who need easy access to live aboard boarding dock but no sea views here nor is it on the waterfront. Short walk to some nice bars/restaurants which are on the water. I would not give a 3 star rating though, if on the water a 3 star may be appropriate. Half the hotel rooms face a oil tank reservoir, the other side pleasant view of the roadway- there goes the 3 star rating! Nice restaurant steps from the hotel entrance, very convenient.
Stayed 2 nights in Aug 2018

8/10 Good

Oliver

Liked: Staff & service, property conditions & facilities, room comfort
Great dive hotel!
Comfortable, convenient hotel. Great spot for getting to Sam's tours for diving and close enough to restaurants and town. In-room massage available although I didn't have the time to take advantage of the option. Would stay again for sure.
Stayed 4 nights in Feb 2018

8/10 Good

DO, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
十分に満足
2ベッドルームに友人4人とダイビングで8泊しました。 電子レンジはあります。 炊飯器がありません。残念、しかし同行者が鍋で上手にお米を炊いたので私達は問題なしでした。 当然、便器にはウォシュレットはついていませんが、トイレの詰まりやすさもなく、シャワーの水圧も十分でした。シャンプー・ボディーシャンプー・ボディーコンディショナー？は、ありますがリンスが無く持って行く必要があります。 2ベッドルームで合計4ベッドでした。ベッドルームは広くはないですが十分です。リビング・キッチンの広さは十分です。エキストラベットを足して5人での宿泊もできそうです。ただし、トイレが1つになりますが。 2階の5201号室に泊りましたが、角部屋で隣はリネン室でこちらの声や音楽の音量をあまり気にしなくてよく、気兼ねなく居れました。 バルコニーが無く、ダイビング用品の乾燥には不向きでした。私たちはダイビング終了後もダイブショップで乾燥させてもらいました。 フロントは、日本語はだめですが親切です。 向かいのレストランがパラオでは上位に入る美味しさです。 リゾート感はありませが、私達には十分でした。
Stayed 7 nights in Feb 2018

4/10 Poor

Steven, Noumea

Liked: Cleanliness
Disliked: Staff & service
Cheap but too cheap
The room was on the side facing the fuel storage thanks and the small deck was fenced in, I guess to prevent illegal entry. The shower curtain could not keep the shower water off the bathroom floor. Worst was upon leaving. I prepaid for a trip to the airport which they said had to be at 11 pm as my flight was at 2 am. I wanted to go earlier. They said no and would not refund the money i had paid. I took a taxi, for quite a bit more than I had prepaid the hotel. Won't stay here next time.
Stayed 4 nights in Nov 2017