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Temasek Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Temasek Hotel

Children’s pool
Pool
Exterior
Pool
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Parking available
    Parking available
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
No. 57, Jalan D'Alburquerque, Portuguese Settlement, Malacca City, 75050
  • Portuguese Settlement
    4 min walk
  • Hatten Square
    3 min drive
  • Dataran Pahlawan Melaka Megamall
    5 min drive
  • Malacca Intl. Airport (MKZ)
    18 min drive

Room options

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Desk, free WiFi

Family Room

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Standard

Desk, free WiFi

Family Standard

  • 48 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Temasek Hotel

Hotel in Malacca City with a coffee shop and a restaurant
This hotel features a restaurant, a bar/lounge, and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and conference space.
Temasek Hotel offers 472 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. LED televisions are featured in guestrooms.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a children's pool.
During your stay at Temasek Hotel, you're just a quick walk from Portuguese Settlement. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking and extended parking
  • Enjoy international cuisine while dining at Pruba Coffee House
  • RV/bus/truck parking available for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • Just a 4-minute drive from Jonker Street Night Market and a few minutes from Dataran Pahlawan Melaka Megamall
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 734 square feet (68 square meters) and includes a conference center. A children's pool, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Temasek Hotel. Free self parking is available.

Pruba Coffee House - This restaurant specializes in international cuisine and serves breakfast only.
L'Bakery - This café serves light fare only. Open daily.
Vasco - Onsite bar. Open daily.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Height restrictions apply for on-site parking

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Pruba Coffee House
  • L'Bakery
  • Vasco

Things to do

  • Billiards/pool table
  • Children's pool

Family friendly

  • Children's pool

Conveniences

  • Banquet hall
  • Lift

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (734 square feet of space)
  • Meeting rooms

Spa

  • Massage - Thai

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 3:00 PM - 1:00 AM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Temasek Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 3:00 PM - 1:00 AM.
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Temasek Hotel Malacca
Temasek Hotel
Temasek Malacca
Temasek Hotel Hotel
Temasek Hotel Malacca City
Temasek Hotel Hotel Malacca City

Temasek Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 6 out of 51 reviews" "
Rating 8 - Good. 12 out of 51 reviews" "
Rating 6 - Okay. 15 out of 51 reviews" "
Rating 4 - Poor. 8 out of 51 reviews" "
Rating 2 - Terrible. 10 out of 51 reviews" "

6.4/10

Cleanliness

6.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Cecilia

Disliked: Property conditions & facilities
I stayed 3 weeks,at the hotel. No problem with checking in, staff always friendly,helpful & polite. The Temasek Hotel in Melaka is a huge, airy, spacious hotel... Sad to say the staff lack good house keeping skills The bedrooms, showers etc need a good deep clean...the deco, in general, bedding, towels well worn,& discoloured very dated With it being a hot country, a small fridge in rooms would be much appreciated Management should play a big roll in staff training, supervision, & make sure staff have proper cleaning equipment,etc I notice how short staff they were. After all that i have written, i would still stay at The Temasek in future,provided things improve for the better. Room for improvements. Tks, great staff, including security.
Stayed 17 nights in Jun 2024

4/10 Poor

J

Cleanliness and Customer Service Lacking
A sombre check-in. No warm greeting or smiles. The room was filthy. The floor was still wet from mopping but it was evident that no effort had been used. Filthy coffee cups, inside and out, splatter stains on walls, one side of toilet barely clean and the other brown with body fluids, blood-stained pillow cases and dirty sheets, slimey up-turned drain cover, shower head broken, sink dirty, filthy shower, threadbare towels and foot-mat, no hand towel. A supplied plastic mug exploded when hot water poured into it and burned my husband. Staff didn't seem to care or even ask if he was okay when I showed/told them. Complained and housekeeping sent up. A team of 4 arrived and gave everything a cursory spray and wipe. Nothing changed except the linen. Housekeeper lied and said his team had forgot to clean the room. Manager gave us new room which was better but I still cleaned a few things myself. Kettle didn't work and we asked for a new one but they denied it was broken. It turned off after 10-20 seconds and they insisted that was enough. An hour and a half later, we finally got another kettle. I asked why it had to be our problem, just supply a new kettle and accept it was broken. Fire alarm going off at 6:45 am, staff member walking into our room suddenly. The pool for children got greener and greener and the convenience shop reeked of cigarettes, every time we went in. Horrible hotel. They have a long way to go in terms of cleanliness and customer service.
Stayed 2 nights in Mar 2024

6/10 Okay

mohd adzhar b

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Asmiardy

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Good for grouping or family to stay. Large parking area and suitable for event.
Stayed 1 night in Mar 2023

4/10 Poor

Shaun

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The toilets and rooms are bad . Spider webs and dust all over. There were cockroach running around the bathroom
Stayed 2 nights in Feb 2023

10/10 Excellent

Mathew K

Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2023

2/10 Terrible

Hamdy Hashim

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Need to improve the queue system b4 checking in…queue for 2 and half hours before get the key even already booked online.
Stayed 1 night in Jan 2023

2/10 Terrible

surendran

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Water Leaking from ceiling inside the bathroom, cockroaches, no breakfast buffet, queue for check in was for few hours, dirty swimming pool, only 1 lift for 6 blocks
Stayed 2 nights in Jan 2023

2/10 Terrible

Bernard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First and Last
Horrible
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not a good experience
Not a good experience. Breakfast also so bad with that price. Reminded me of having a meal at school canteen
Stayed 1 night in Sep 2020

8/10 Good

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights
2 nights stay in Temasek Hotel was fine as the staff are friendly and I like the location.
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
ROOM CONDITION
I have stayed in this hotel several times and over the years I note the condition of the room (cleanliness) has been deteriorating. My latest stay was disappointing as the bathroom was not clean , the toilet bowl was not cleaned properly , the bathroom latch was damaged & the safety latch at the door was missing. I had to request for a room change but the condition of the toilet in the replaced room was the same.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Location is very near to the town. But service is slow
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in Lack of facilities.... compare with the room price
Stayed 1 night in Dec 2019

8/10 Good

SURIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your breakfast menu less satisfying
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
location is strategic
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Had a room 1105 which water flooding everytime we had a bath the plastic cover keeps falling of every time we put the door key into its slot not enough lighting to do make up not enough hooks to hang our clothes in the bathroom no shower cap
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Bad room service (they never came), air-con not cold (& the maintenance guy had to come and wash the air-con filter which was covered with dust but still not cold).
Stayed 2 nights in Sep 2019

6/10 Okay

ZUL

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
new style in accomodation
Stayed 1 night in Aug 2019

8/10 Good

ROMAYNE, Kuching Sarawak

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
ROOMS & BFST NEED TO CHECK
The room is ok , clean. First time 3 star have the welcome drink. Only upon checking a bit chaos as I book 3 rooms under 3 different names. But only given 1 room under my name. But after a while, the reception manage to settle it for my other families, only thing tat my room and them is far apart. The first room i checked in is spacious which look like the room I book as deluxe king. I managed to change the room nearer to my families in which for me is a little bit small from the first one. Room doesnt occupy the neccesities like toothbrush and toothpaste /shower gel or soap in which should be the main item to be available instead of shower cap and pad which we hardly used. Breakfast is a bit chaos also as my other 2 rooms families they doesnt tick provide bfst. The front desk list also is not update of the rooms which are having bfst. And I might say that theres no control of Bfst provided to the guest. For example ..theres no one taking care or check the pax of having bfst. I saw theres couple whom register at the counter but 5 kids entering at the corner of the place which is on the left side that can be easily enter. So I was wandering if this family pay the bfst for 2 given or all the families.(I saw theres more than that whom having bfst there) Families with kids which is 4 to 5 . For this the hotel need to look into it. Cause it effect us whom pay and we cant eat the food. Frankly also we didnt get to eat the bfst spread as almost all finished and didnt top up.
Stayed 1 night in Dec 2018

8/10 Good

Nadzirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for family with small budget
Location is good. Near the hotel got nasi lemak stall for breakfast and kuih. My son enjoyed the swimming pool so much. For dinner- hotel is close to restoran muara sg duyong
Stayed 1 night in Aug 2018

6/10 Okay

Jonathan, Kuala Lumpur

Liked: Cleanliness, staff & service
A "just okay" hotel overall, but was rather annoyed that the sockets and switches are ridiculously far from the beds, making it difficult to charge your devices or even to switch on/off the lights. The air-cond also took quite some time to get cold. The TV was also extremely faulty - not that it's important since I didn't really watch TV for my stay but would've been nice to have the things in your room properly working!
Stayed 1 night in Jul 2018