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Swiss Hotel Heritage Boutique Melaka

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swiss Hotel Heritage Boutique Melaka

Reception
Property entrance
Classic Superior Family -3 Room
Lobby
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
168, Jalan Tan Cheng Lock, Jonker St., World Unesco Heritage City Melaka, Malacca City, Malacca, 75200
  • Little India
    5 min walk
  • The Shore Oceanarium
    7 min walk
  • Jonker Street Night Market
    10 min walk
  • Malacca Intl. Airport (MKZ)
    16 min drive

Room options

View all photos for Classic Deluxe Family -4 Room

Classic Deluxe Family -4 Room

Classic Deluxe Family -4 Room

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Superior Family -3 Room

Classic Superior Family -3 Room

Classic Superior Family -3 Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Superior Queen with Window

Classic Superior Queen with Window

Classic Superior Queen with Window

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Bayview Hotel Melaka

Pool
Hot tub
Kids pool
Parking included
3.7 out of 5, Good, (458)
The price is €31
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Bayview Hotel Melaka

About this property

Swiss Hotel Heritage Boutique Melaka

Central hotel with free parking connected to a shopping center in Malacca City
Along with a restaurant, this smoke-free hotel has dry cleaning and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, free newspapers, and a garden.
Swiss Hotel Heritage Boutique Melaka offers 56 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Malacca City hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

With your stay at Swiss Hotel Heritage Boutique Melaka, you're connected to a shopping center and just a quick walk from Bukit China. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry and luggage storage
  • Just a 5-minute walk from Little India and 7 minutes by foot from The Shore Oceanarium
  • Local-area shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. Swiss Hotel Heritage Boutique Melaka also features a garden, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available.

This 3-star Malacca City hotel is smoke free.

Swiss Hotel Heritage Boutique Melaka has a restaurant on site.
Room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • Room service available

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Outdoors

  • Garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Swiss Hotel Heritage Melaka Malacca
Swiss Hotel Heritage Melaka
Swiss Heritage Melaka Malacca
Swiss Heritage Melaka
Swiss Hotel Heritage Melaka
Swiss Heritage Boutique Melaka
Swiss Hotel Heritage Boutique Melaka Hotel
Swiss Hotel Heritage Boutique Melaka Malacca City
Swiss Hotel Heritage Boutique Melaka Hotel Malacca City

Swiss Hotel Heritage Boutique Melaka Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 104 reviews" "
Rating 8 - Good. 55 out of 104 reviews" "
Rating 6 - Okay. 20 out of 104 reviews" "
Rating 4 - Poor. 7 out of 104 reviews" "
Rating 2 - Terrible. 2 out of 104 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Irene

Travelled with family
Liked: Staff & service
Stay here many year ago, was great but the property was run down compare to previously. Location was great, staffs was friendly
Stayed 1 night in Mar 2024

8/10 Good

Philip

Stayed 3 nights in Sep 2023

8/10 Good

benjamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at this place every time I visit Melaka. Convenient location and highly accessible.
Stayed 1 night in Jun 2023

8/10 Good

Kai Long

Travelled with family
Liked: Cleanliness, room comfort
Boutique hotel that requires touch up
The overall experience here is not as expected as the photo showed but still considered acceptable. The rooms are pretty worn out and aged, some touch up would be great. Also, for those with noise concerns, this is not a recommended place as the sound proofing within the room is poor, we could easily hear people passing by walking and talking. There is not much privacy as well as any chit chats inside the room is easily listened from the corridors.
Stayed 2 nights in Dec 2022

8/10 Good

Ah Mioy

Stayed 3 nights in Jul 2022

8/10 Good

SANTHANAKUMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bicycle for rental not kept well
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with group
Great location. Can walk to many of the attractions and restaurants.
Stayed 2 nights in Feb 2019

8/10 Good

Hamidah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
The location is good because it is very near tk Jonker Street and can walk to Dataran Pahlawan Mall and other places.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is at main street attraction, very convenient, and yet doesn't being noisy
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very conveniently located near Jonker Street. Staff were all very nice and accommodating- thank you
Stayed 1 night in Dec 2018

8/10 Good

tay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Very clean and convenient to the jonker street. Just park at the hotel no need to find parking since jonker street is difficult to find parking
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Not so good staff and rooms
The stay at Swiss Heritage was unpleasant due to rude staff attending to us. Not only there was shortage of breakfast but we had to wait for sometime before the food was replenished. No one from the staff had courtesy to inform us to wait. On top of that mosquitoes were in some rooms which we booked. Although the location is just next door to Jonker Street, insufficient parking is a havoc. We also couldn’t get Grab or taxis due to congestions near the hotel area.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Amber, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location, has a back entrance straight to Jonker Walk. Near bus pick up point as well. The housekeeping is timely, and check in/ reception counter is always very helpful
Stayed 2 nights in Jul 2018

8/10 Good

Danny, Singapore

Liked: Staff & service, property conditions & facilities
Near to most of Malacca attraction.
Overall I enjoyed staying. Very near to most of Malacca attraction, within walking distance. However the food around the area is over rated. I managed to find much better food by Grab.
Stayed 2 nights in May 2018

8/10 Good

Srinivas

Liked: Staff & service, room comfort
Disliked: Cleanliness
Cozy and Good location.
The hotel was nice and cozy. The Toilet tiles were dirty with black stains. Good location as Its few min walk from Jonker Street. The breakfast was okay.
Stayed 2 nights in Jan 2018

6/10 Okay

Caren, Kuala Lumpur

Liked: Staff & service
Very good location for all attractions.
Walking distance to most attractions. Very good location. Located exactly at Jonker Street. We booked total 2 rooms; one is family suite - loft style which with a double bed and 3 single beds and 2 bathrooms very spacious can accommodate a big group.
Stayed 1 night in Dec 2017

10/10 Excellent

Ami, Birmingham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Breakfast
Very nice stay, the staff are super helpful, room very good & so spacious for the price. It is still a fair bit of walking once you start walking from Hard Rock Cafe (which is like the entrance of Jonker Street) but the hotel is at the back street of Jonker Street and at the far end or almost towards the end of that street.
Stayed 1 night in Aug 2017

8/10 Good

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super near to Jonker. Good location.
Very Good Location. Go out by the back door and Jonker street is there. Stay in the Family Deluxe Room with two queen beds. Very Spacious. Breakfast limited choices, suggest walk to Jonker and eat. Please expect to pay RM50.00 for deposit (Refundable) and heritage tax of RM2.00 per room per night. Wifi was ok. Room was cleaned up everyday. The only down side is that the door is too light. Can hear slamming sound when everyone close their doors.
Stayed 3 nights in Jun 2017

6/10 Okay

Tee

Disliked: Room comfort
Proximity to popular tourist destination
The only plus about the hotel was the proximity to the popular tourist spot, jonker walk. Breakfast, below average.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Good location right at Jonker St
The hotel need to improve on the sound proof as you can hear foot steps whenever someone walk pass the corridor.

8/10 Good

Eric

Liked: Cleanliness, staff & service, room comfort
Good location good value
Interesting excursion, Melaka very busy with tourists and prices go up at weekends. Melaka worth visiting

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service