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Heeren Palm Suites

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heeren Palm Suites

Lobby sitting area
Grand Suite, 1 King Bed
Junior Suite, 1 King Bed
Front of property
Signature Suite, 1 King Bed | Living area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
    Gym
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Explore the area

Map
155 Jalan Tun Tan Cheng Lock, Malacca City, Malacca, 75200
  • Jonker Street Night Market
    1 min walk
  • Baba Nyonya Heritage Museum
    4 min walk
  • Malacca Heritage Centre
    5 min walk
  • Malacca Intl. Airport (MKZ)
    16 min drive

Room options

View all photos for Signature Suite, 1 King Bed

Signature Suite, 1 King Bed

Signature Suite, 1 King Bed

  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Living area

Deluxe Suite

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Heeren Palm Suites

Family-friendly Malacca City hotel in Taman Kota Laksamana with free breakfast
Along with a restaurant, this smoke-free hotel has a fitness center and a business center. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Heeren Palm Suites offers 10 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Malacca City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Heeren Palm Suites, you're just a quick walk from Jonker Street Night Market. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a playground
  • Steps from Jonker Street Night Market and 13 minutes by foot from Dataran Pahlawan Melaka Megamall
  • Airport shuttle service available for a fee
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. A business center and meeting rooms are available. A fitness center, a library, and an arcade/game room are also featured at the family-friendly Heeren Palm Suites. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Malacca City hotel is smoke free.

Guests are served free local cuisine breakfast daily from 7:30 AM to 10:30 AM.
Heeren Palm Suites has a restaurant on site.
Room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Limited on-site parking
  • On-site parking includes off-street options
  • Return airport shuttle (surcharge)

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • Room service available

Things to do

  • Arcade/games room
  • Fitness centre
  • Playground

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Heeren Palm Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for MYR 70 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 70 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Heeren Palm Suites Hotel Malacca
Heeren Palm Suites Hotel
Heeren Palm Suites Malacca
Heeren Palm Suites
Heeren Palm Suites Hotel
Heeren Palm Suites Malacca City
Heeren Palm Suites Hotel Malacca City

Heeren Palm Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 49 out of 96 reviews" "
Rating 8 - Good. 40 out of 96 reviews" "
Rating 6 - Okay. 6 out of 96 reviews" "
Rating 4 - Poor. 1 out of 96 reviews" "
Rating 2 - Terrible. 0 out of 96 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jaswinder

Stayed 2 nights in Mar 2024

8/10 Good

Nannan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Filiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They offer more then hospitality
More than friendly personal, makes you feel like home. All our needs were taking care of even the ones that are not related to them. Location wise is the best as you can walk to Jonker Street and many other historical places in few minutes. Thank you Heeren Palm Suites for your warmth welcome.
Stayed 3 nights in Dec 2023

10/10 Excellent

OOI

Travelled with family
Liked: Cleanliness, staff & service
UPDATES FACITILITES SUCH BREAKFAST
Stayed 2 nights in Mar 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness
The hotel was a nice building in a good location. We received a good welcome by reception staff and there were no problems. Breakfast was very average with a limited choice and staff who weren’t that interested, although by no means unpleasant. There was no bar or restaurant. The room was absolutely fine. The hotel overall just seemed a bit bare. But it really wasn’t bad. Don’t be put off if you get a good deal.
Stayed 1 night in Jul 2022

10/10 Excellent

Suyama

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 2 nights in Jul 2022

8/10 Good

Wei Qiang Mark, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Lola

Stayed 1 night in Apr 2022

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good old fashion stay
Location is convenient to go around to see nice places. Room is spacious and rustic.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heeren Palm suites
Charming architecture and decor. Excellent staff and service. Ideally located. Parking available with assistance from staff. Due to the interior design, our suite had certain exposed areas visible to outside balcony that reduces privacy...
Stayed 2 nights in Jul 2020

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
A lovely hotel in an old Shophouse. The location is stellar. The staff are friendly and caring. The layout of our room was slightly odd, you can see in the bathroom (just odd not bad). Breakfast was average.
Stayed 3 nights in Jun 2020

8/10 Good

Pei Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Robyn, Sydney

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Beautifully restored home. Lovely rooms and bathrooms. Good breakfast.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly and helpful staff. Extremely good location. great authentic nonya dishes for breakfast. clean room and massive size bathroom.
Stayed 2 nights in Dec 2019

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a must for Jonker Walk visitors !
The hotel is beautifully decorated with baba period furniture. Large bedrooms with newly appointed spacoius bathrooms. Breakfast was excellent and ranged from croissants to chicken redang. Staff service and friendlines could not be faulted. This super clean hotel is a must for anyone thinking of staying close to Jonker Walk its value for money is just amazing.
Stayed 3 nights in Jul 2019

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Yeong Tah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel just steps away from Jonker st
Amazing experience, with friendly staffs adding on to the overall experience
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were the best and made the stay and the room was good.
Stayed 3 nights in Feb 2019

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Ruth, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff were excellent. Unfortunately we had a problem with the rickshaws cycling past in the middle of the night playing music very loudly. This went on into the early hours of the morning. When we complained we were moved to a quiet room across the road in the sister hotel. Our second night (Sunday) was more restrained.
Stayed 2 nights in Sep 2018

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place to Stay
Our arrival was mid-day so we knew it was perhaps too early to check-in. After directing us to the parking lot and registering we were advised we could check into the room after 30 minutes. We decided we would go our and have some lunch rather than wait. The room was clean and well appointed. The only concern we had after our first night was the street noise. This is a problem that the hotel cannot control. So the next morning we asked to change rooms. The staff were very accommodating. Our next room was much quieter. Breakfast was good. Not a great selection but well prepared. Location is great...very short walk to Jonkers' Walk and many other attractions. There are numerous restaurant options all within the area.Overall a good location to explore the city in our opinion.

8/10 Good

Joe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Noisy noisy noisy noisy noisy. Did I say noisy?
This is the noisiest room I've ever stayed in. It feels like you are (trying to) sleep in the middle of the street. You can hear every single noise on the street, and it's a really noisy street way past midnight (even after 2am): every minute or so there is a vehicle with loud music or loud engine passing. The owners should NOT make the rooms in front of the house available for guest stay until they have installed more effective sound proofing. The rest of the hotel looks good (except for some issues with mosquitoes), but the noise issue makes this hotel impossible to recommend. I will NOT stay here again.
Stayed 1 night in Apr 2018

6/10 Okay

Maya Ann

Liked: Cleanliness, staff & service, room comfort
Average hotel
Clean, centrally located hotel. Large rooms with good bedding. But bathroom offers no privacy. No pegs or racks to hang clothes and towels. Room facing road very noisy!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & nice environment, the hotel is near to Jonker street so is really convenient. And their staff are friendly & helpful :)
Stayed 1 night in Mar 2018