Cheng Ho Residence

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cheng Ho Residence

Exterior
In-room safe, desk, iron/ironing board, free WiFi
Exterior
In-room safe, desk, iron/ironing board, free WiFi
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
101, Jalan Tun Tan Cheng Lock, Taman Kota, Malacca City, 75200
  • Jonker Street Night Market
    1 min walk
  • Baba Nyonya Heritage Museum
    1 min walk
  • Malacca Heritage Centre
    3 min walk
  • Malacca Intl. Airport (MKZ)
    18 min drive

Room options

Standard Double Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Deluxe Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Similar properties

About this property

Cheng Ho Residence

Hotel with free parking, steps from Jonker Street Night Market
A 24-hour front desk, tour/ticket assistance, and a garden are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area.
Cheng Ho Residence offers 24 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This Malacca City hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

During your stay at Cheng Ho Residence, you're just a quick walk from Jonker Street Night Market. Features include free WiFi in public areas and free self parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self parking
  • Continental breakfast served weekends for a fee
  • Services include tour or ticket assistance and luggage storage
  • Steps from Jonker Street Night Market and 11 minutes by foot from Dataran Pahlawan Melaka Megamall
Cheng Ho Residence offers its guests a terrace, tour/ticket assistance, and a garden. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This 3-star Malacca City hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekends from 8:00 AM and 10:30 AM.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Continental breakfast available for a fee weekends 8:00 AM–10:30 AM: MYR 25 per person

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cheng Ho Residence

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 50.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 25 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Cheng Ho Residence Hotel Malacca
Cheng Ho Residence Hotel
Cheng Ho Residence Malacca
Cheng Ho Hotel
Cheng Ho Residence Hotel
Cheng Ho Residence Malacca City
Cheng Ho Residence Hotel Malacca City

Cheng Ho Residence Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 24 out of 69 reviews" "
Rating 8 - Good. 27 out of 69 reviews" "
Rating 6 - Okay. 12 out of 69 reviews" "
Rating 4 - Poor. 4 out of 69 reviews" "
Rating 2 - Terrible. 2 out of 69 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
The service rendered was great and we are very grateful because we arrived drenched from the rain as we were on a touring bike. The staff allowed us to store our wet clothes, helmets & riding boots as we arrived at 930 am which is before check in time so that we can go eat & drink something. When I asked for newspaper to stuff into our boots so as to dry it, they didn't have any. However, they gave us a call almost immediately to offer yellow pages which worked just fine. We really appreciate the help!
Stayed 1 night in Jun 2024

6/10 Okay

Putri

Travelled with family
Only the location is good. Parking quite difficult.
Stayed 1 night in May 2024

8/10 Good

Joe Ong Kah

Liked: Cleanliness, staff & service
I have been staying at Cheng Ho Residence for years, my favourite. 4 things to improve, pls defroze freezer, make sure tv works, make sure that aircon not warm on Day 1, get Grab recognise Cheng Ho Residence as a location. I like its big room, bathtube, near Jonker Walk.
Stayed 3 nights in Feb 2024

10/10 Excellent

Saneyuki

Stayed 1 night in Sep 2023

6/10 Okay

Chong King

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Hotel not suitable for seniors
There is no lift in the hotel, not so suitable for senior citizens to claim 3 floors of stairs.
Stayed 1 night in Jul 2023

8/10 Good

Joe Ong Kah

Liked: Cleanliness, staff & service
Grab does not recognise Cheng Ho Residence as a location on its Grab map, the owner was aware. The switch between shower and bath was faulty, lubricating does not work. The aircon shuts down by itself betwen 1-2am making the room warm and stuff, causing me to wake up in the middle of the night.
Stayed 3 nights in Jul 2023

4/10 Poor

Sana

Disliked: Cleanliness, property conditions & facilities
Not for long term stay
Not very clean looking, especially the bathroom. Looked very dated. Our shower head was changed after we were in the room for 1 hour rather than be changed before we checked in (they knew it was faulty). The toilet douche was also faulty as it sprayed out more water from the source than the nozzle, hence flooding the whole bathroom. No shower curtain. Luckily we were only there for 1 night and couldn't wait to leave
Stayed 1 night in May 2023

6/10 Okay

Eric

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2023

2/10 Terrible

Sakae

Stayed 2 nights in Dec 2022

8/10 Good

Vinx

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Weekend getaway
Overall, the stay is considered pleasant. However, there are some hit and miss e.g. the bed could be damaged and requires a change. The key card slot is not functioning well at times. Wasn't mentioned that the main gate will be locked after 12am. Nonetheless the location is great for tourist wanting to walk around jonker street as it is a stone's throw away.
Stayed 1 night in Dec 2022

8/10 Good

Joe Ong Kah

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I enjoyed the quietness and spacious room. However, upon arrival at 12 noon, I was informed that I was not able to early check in, despite sending a message 1 month ahead. Due to the pandemic, the residence no longer provide breakfast and housekeeping. By my 3rd and last night, both my thrash bins were so full that I have to inform the receptionist to have someone to clear it. Its wifi connection was at its best. Due to wet weather for all 4 days, I manage to use the room and wifi alot.
Stayed 3 nights in Oct 2022

8/10 Good

gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maggie helped us get our footing in Melaka and see it with different eyes. Thank you
Stayed 1 night in Jun 2022

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly rlRecommended
I would definitely come back with this residences . Its well taken cared and had a homely vibe . Highly recommended
Stayed 1 night in Nov 2021

10/10 Excellent

mohd akmal hakimie bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

6/10 Okay

Mary

Travelled with family and small children
Great location!
Stayed 2 nights in Feb 2018

6/10 Okay

Cheng

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Nov 2019

6/10 Okay

Joe

Disliked: Cleanliness, amenities
I like the front counter staff as they are friendly and accomodative. The hotel managent totally forgot my reservation thus given me an upgrade, queen bed with a bathtub. Next day, my room was not clean. When approach the front counter, I was informed the cleaner had gone for the day. Do take note the towels as some did have rust stains. Breakfast was below average.
Stayed 3 nights in Oct 2019

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, room comfort
Great location
convenient location and place was well maintained.
Stayed 1 night in Jun 2019

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Stayed 1 night in Jun 2019

8/10 Good

LK

Liked: Cleanliness
Nice simple hotel. Room is clean but the pillows had bad smell and the house keeping had managed to change to new ones. Breakfast is decent, more like home cooked but limited variety. Car parking only allowed 4 cars and first come basis.
Stayed 2 nights in Dec 2018

10/10 Excellent

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT LOCATION!
Everything was really good, simple breakfast, great location, the rooms were at the further back of the house, so it's not noisy at night. Nothing really to complain much about with the price I'm paying actually. Oh ya, there's no lift in the hotel. If you have large baggage, with elderly or disabilities then it will really be very inconvenient
Stayed 1 night in Nov 2018

6/10 Okay

Chok

Liked: Cleanliness
When enter the room, fridge not cool and water heater not hot..after complaint they fix..Overall is ok
Stayed 1 night in Nov 2018

8/10 Good

Jeff, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and very convenient just 5 min walk to jonker street.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Simple but comfortable stay. Room is clean. Excellence location in jonker area
Stayed 1 night in Aug 2018