On a private white sand beach, near Mahahual Beach
Along with a private beach, this smoke-free hotel has a children's pool and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a garden. Housekeeping is available on request.
Hotel Arenas offers 6 accommodations with air conditioning. Bathrooms include showers. Housekeeping is offered on request and change of towels can be requested.
Recreational amenities at the hotel include a private beach and a children's pool.
During your stay at Hotel Arenas, you're just a quick walk from Mahahual Beach. Free WiFi in public areas, free self parking, and concierge services are available.
Free WiFi in some public areas
Free self parking
Services include a concierge and tour or ticket assistance
Onsite recreation includes a private beach
8 minutes by foot from Mahahual Beach and a 3-minute drive from Mahahual Lighthouse
Hotel Arenas offers its guests a private beach and a children's pool. Public spaces have free WiFi. Hotel Arenas also features tour/ticket assistance, a garden, and concierge services. Free self parking is available.
This Mahahual hotel is smoke free.
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and public transport
Free uncovered self-parking on site
On-site parking includes off-street options
Things to do
Beach club (surcharge)
Children's pool
Family friendly
Children's pool
Guest services
Change of towels (on request)
Concierge services
Front desk (limited hours)
Housekeeping (on request)
Tour/ticket assistance
Outdoors
Garden
Private beachfront location
Accessibility
This property does not have any lifts
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bathroom
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 5:30 PM
Late check-in subject to availability
Late check-in fee: MXN 300 for check-in between 11:30 AM and 1:30 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-in fee: MXN 300 for check-in between 11:30 AM and 1:30 PM
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 8:00 AM - 11:30 PM. Guests arriving after 5:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
We should mention
Pool access available from 9:00 AM to 9:00 PM.
Property is also known as
Hotel Arenas Hotel
Hotel Arenas Mahahual
Hotel Arenas Hotel Mahahual
Hotel Arenas Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 2 out of 4 reviews" "
10 - Excellent
2
Rating 8 - Good. 1 out of 4 reviews" "
8 - Good
1
Rating 6 - Okay. 1 out of 4 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 4 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 4 reviews" "
2 - Terrible
0
9.0/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Good
MA CELIA
Travelled with family
9 Nov 2024
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
La ubicación es algo bueno porque te ofrece privacidad en la playa pero está alejada del centro del pueblo, aunque se puede ir caminando en la noche.
Es necesario que inviertan en el mantenimiento, las toallas y cortinas estaban rotas. El baño no tiene cortina y los lugares para poner toallas ya no existen. El jabón y papel de baño es de muy baja calidad. Las puertas se atoraban. Los camastros y sombras de playa están completamente descuidados.
Lo único que lo hace llevadero es la ubicación frente al mar y la atención de su personal.
No me dejaron usar la alberca al otro dia despues que le agregaron quimicos y tampoco me dejaron hospedarme otro dia. Todo esto mediante los trabajadores del hotel ya que el.encargado nunca estuvo presente para dar la cara.