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Hotel Arenas

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Arenas

Exterior
Standard Double Room, Balcony, Beach View | Terrace/patio
Standard Double Room, Balcony, Beach View
Front of property
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • On private beach
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
Malecón Km 2.3, Mahahual, QROO, 77976
  • Mahahual Beach
    8 min walk
  • Mahahual Lighthouse
    3 min drive
  • Maya Chan Beach
    11 min drive

Room options

View all photos for Standard Double Room, Balcony, Beach View

Standard Double Room, Balcony, Beach View

Standard Double Room, Balcony, Beach View

  • Beach view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Arenas

On a private white sand beach, near Mahahual Beach
Along with a private beach, this smoke-free hotel has a children's pool and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a garden. Housekeeping is available on request.
Hotel Arenas offers 6 accommodations with air conditioning. Bathrooms include showers. Housekeeping is offered on request and change of towels can be requested.
Recreational amenities at the hotel include a private beach and a children's pool.
During your stay at Hotel Arenas, you're just a quick walk from Mahahual Beach. Free WiFi in public areas, free self parking, and concierge services are available.
  • Free WiFi in some public areas
  • Free self parking
  • Services include a concierge and tour or ticket assistance
  • Onsite recreation includes a private beach
  • 8 minutes by foot from Mahahual Beach and a 3-minute drive from Mahahual Lighthouse
Hotel Arenas offers its guests a private beach and a children's pool. Public spaces have free WiFi. Hotel Arenas also features tour/ticket assistance, a garden, and concierge services. Free self parking is available.

This Mahahual hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • On-site parking includes off-street options

Things to do

  • Beach club (surcharge)
  • Children's pool

Family friendly

  • Children's pool

Guest services

  • Change of towels (on request)
  • Concierge services
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Tour/ticket assistance

Outdoors

  • Garden
  • Private beachfront location

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM
Late check-in subject to availability
Late check-in fee: MXN 300 for check-in between 11:30 AM and 1:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: MXN 300 for check-in between 11:30 AM and 1:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 8:00 AM - 11:30 PM.
Guests arriving after 5:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.

Property is also known as

Hotel Arenas Hotel
Hotel Arenas Mahahual
Hotel Arenas Hotel Mahahual

Hotel Arenas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me parece un lugar muy tranquilo y muy bien atendido servicial y con muy buenas vistas desde su habitacion
Stayed 4 nights in Nov 2024

8/10 Good

MA CELIA

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
La ubicación es algo bueno porque te ofrece privacidad en la playa pero está alejada del centro del pueblo, aunque se puede ir caminando en la noche. Es necesario que inviertan en el mantenimiento, las toallas y cortinas estaban rotas. El baño no tiene cortina y los lugares para poner toallas ya no existen. El jabón y papel de baño es de muy baja calidad. Las puertas se atoraban. Los camastros y sombras de playa están completamente descuidados. Lo único que lo hace llevadero es la ubicación frente al mar y la atención de su personal.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio por parte de todo el personal fue excelente, todos muy amables y atentos, el hotel tiene buen equilibrio en cuanto a costo y lo que ofrece
Stayed 4 nights in Sep 2024

10/10 Excellent

valentin l

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Erick

Travelled with family
Liked: Cleanliness, property conditions & facilities
No me dejaron usar la alberca al otro dia despues que le agregaron quimicos y tampoco me dejaron hospedarme otro dia. Todo esto mediante los trabajadores del hotel ya que el.encargado nunca estuvo presente para dar la cara.
Stayed 1 night in Aug 2024