UMusic Hotel Madrid

5.0 star property
VIP Access

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Photo gallery for UMusic Hotel Madrid

Terrace/patio
Deluxe Guestroom
Ultimate Terrace Room | Bathroom
Seasonal outdoor pool, open noon to 8:00 PM, pool umbrellas
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Air conditioning
  • Gym

Explore the area

Map
Calle de la Paz 11, Madrid, 28012
  • Puerta del Sol
    ‪2 min walk‬
  • Plaza Mayor
    ‪5 min walk‬
  • Gran Via
    ‪8 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Premium Guestroom

  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Deluxe Guestroom

  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Deluxe Room, Courtyard View

  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Artist's Suite

  • Sleeps 2
  • 1 Queen Bed

Single Room

  • Sleeps 1
  • 1 Double Bed

Ultimate Room

  • Sleeps 2
  • 1 King Bed

Premium Room, Courtyard View

  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Ultimate Terrace Room

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

UMusic Hotel Madrid

Luxury hotel with bars and a 24-hour fitness center
A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a rooftop terrace, and a coffee shop/cafe are onsite.
UMusic Hotel Madrid offers 130 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch Smart televisions come with cable channels, first-run movies, and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the swimming pool.

UMusic Hotel Madrid's great location gets high marks from our customers. During your stay, you're just a quick walk from Puerta del Sol. Free WiFi in public areas, 2 bars, and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at El Albéniz, a fine-dining restaurant that serves local cuisine
  • Continental breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the central location and the clean accommodations
  • Steps from Teatro Albéniz and Puerta del Sol
UMusic Hotel Madrid offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 323 square feet (30 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the luxury UMusic Hotel Madrid. A complete renovation of UMusic Hotel Madrid was completed in November 2022.

This 5-star Madrid hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 11:00 AM.
El Albéniz - This fine-dining restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Rooftop Nota Alta - This rooftop bar overlooks the pool and specializes in Fusion cuisine. Guests can enjoy alfresco dining (weather permitting). Open select days.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 33 to 33 for adults and EUR 33 to 33 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • El Albéniz
  • Rooftop Nota Alta

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 323 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • First-run films
  • Netflix
  • Streaming services

Food and drink

  • Chef service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to April 14:
  • Swimming pool
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 33 to 33 for adults, and EUR 33 to 33 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open April 15 and close October 05.
  • Pool access available from noon to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

UMusic Hotel Madrid Hotel
UMusic Hotel Madrid Madrid
UMusic Hotel Madrid Adults Only
UMusic Hotel Madrid Hotel Madrid

UMusic Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 392 out of 521 reviews
Rating 8 - Good. 90 out of 521 reviews
Rating 6 - Okay. 26 out of 521 reviews
Rating 4 - Poor. 5 out of 521 reviews
Rating 2 - Terrible. 8 out of 521 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Jamien

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Excellent staff. Chic room. Was noisy with street sounds and from other rooms, but I think that is to be expected in this bustling area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Exie

Liked: Cleanliness, staff & service, property conditions & facilities
Our 2nd time staying at the Umusic Hotel. Actually got our same terrace room as last time and we love it!Very convenient hotel...walk right out to shopping...dining and site seeing. The staff here is A !They are so friendly and very helpful . We will be staying here on all our trips to Madrid.Again...A Staff and great hotel!
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Welcome champagne and Friendly Concierge was Wonderful. The cleaning staff was efficient and thorough. The cost of breakfast was not specified upon check-in and was over priced for the options available. We were not advised of the cost until check out. That was disappointing.
Stayed 2 nights in Dec 2024

10/10 Excellent

J Jesus, charlotte

Stayed 1 night in Dec 2024

8/10 Good

Robert

Stayed 3 nights in Sep 2024

10/10 Excellent

Laith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Starting from welcoming, staff is very friendly helpful and professional, the room is amazing super clean and neat, I would go again and stay at this hotel its close to everything in Madrid
Stayed 2 nights in Dec 2024

8/10 Good

Shari

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was unique & in a good location. I did not like the room. Awkward layout. TV in a location that you could not view it unless you stood near the bathroom. The bathroom was not separated from the room. Sink & tub in room. Only a partial glass door separated toilet.
Stayed 5 nights in Nov 2024

10/10 Excellent

Maria

Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check out the music hall!
Beautiful hotel with a fantastically unique concert hall located inside. Staff were wonderful. Great location, clean rooms with comfortable beds.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Justin, Annandale

Stayed 1 night in Oct 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Soumya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

R. Douglas Flodin

Travelled with family
Liked: Cleanliness
Disliked: Amenities
No soap in room other than body wash. Every square foot of counter space taken up with stuff. No where to put our own stuff. Great location, but room too small.
Stayed 2 nights in Oct 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin Vis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a very convenient location! Super clean and has all the amenities you may desire while in Madrid. Be warned that unless in a city taxi, car services will not pick up or drop off directly in front of the hotel. It was no problem for me, and although it’s a short walk to the nearest main street, this is something to be aware of if / when carrying luggage. I’d stay here again!
Stayed 1 night in Oct 2024

8/10 Good

Iryna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well appointed and clean hotel, the staff were all friendly and great. The buffet breakfast was nice and the live music and champagne were a great touch. The bread was v. strange, but you can ask a member of staff for a regular toast. The only slight downside of the room was that the bed was too small (we requested a king size but didn't receive that) and so we didn't sleep as well as we could have done. To be fair we were too tired to ask for a different room, but in retrospect we should have done. Having said all that - the hotel is stylish, super clean and in a superb location, with a theatre on-site. I would definitely recommend.
Stayed 1 night in Nov 2024

8/10 Good

Muhanad, Amman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor hotel que me quede en todo Europa. Lucio nos trato excelente. Y la ubicación no se puede más. Estás a 10 minutos a todo. 10 puntos! Gracias por todo!
Stayed 5 nights in Oct 2024

10/10 Excellent

Noemi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is all about music. There is music playing throughout the entire hotel at all times. As an added bonus, there is a theater in the lobby of the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location and the staff were very helpful and friendly. The hotel has a cool music vibe. Nice rooftop bar.
Stayed 2 nights in Oct 2024