UMusic Hotel Madrid

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for UMusic Hotel Madrid

Terrace/patio
Point of interest
Premium bedding, down duvets, minibar, in-room safe
Seasonal outdoor pool, open noon to 8:00 PM, pool umbrellas
Ultimate Terrace Room | Bathroom

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Air conditioning
  • Gym

Explore the area

Map
Calle de la Paz 11, Madrid, 28012
  • Puerta del Sol
    ‪2 min walk‬
  • Plaza de Santa Ana
    ‪5 min walk‬
  • Plaza Mayor
    ‪5 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Ultimate Room

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Premium Guestroom

9.0 out of 10
Wonderful
(6 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Deluxe guestroom

9.2 out of 10
Wonderful
(21 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Classic guestroom

8.0 out of 10
Very good
(5 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

Artist's Suite

  • 125 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, Terrace

9.6 out of 10
Exceptional
(14 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Ultimate Terrace Room

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

UMusic Hotel Madrid

Luxury Madrid hotel in Madrid Centro with bars
A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a rooftop terrace, and a coffee shop/cafe are onsite.
UMusic Hotel Madrid offers 130 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch Smart televisions come with cable channels, first-run movies, and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the swimming pool.

UMusic Hotel Madrid's great location gets high marks from our customers. During your stay, you're just a quick walk from Gran Via. Free WiFi in public areas, 2 bars, and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at El Albéniz, a fine-dining restaurant that serves local cuisine
  • Continental breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the central location
  • Steps from Teatro Albéniz and Puerta del Sol
UMusic Hotel Madrid offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 323 square feet (30 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the luxury UMusic Hotel Madrid. A complete renovation of UMusic Hotel Madrid was completed in November 2022.

This 5-star Madrid hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 11:00 AM.
El Albéniz - This fine-dining restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Rooftop Nota Alta - This rooftop bar overlooks the pool and specializes in Fusion cuisine. Guests can enjoy alfresco dining (weather permitting). Open select days.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 33-33 for adults and EUR 33-33 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar

Restaurants on site

  • El Albéniz
  • Rooftop Nota Alta

Things to do

  • 24-hour fitness centre
  • Concerts/live shows
  • Lifeguards on-site
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (323 square feet)
  • Meeting rooms - 3

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Renovated entire property – November 2022
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • 2 bathrooms
  • Dressing gowns
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 32-inch smart TV
  • TV channels
  • First-run films
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Chef
  • Desk
  • Guidebooks/recommendations
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to April 14:
  • Swimming pool
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 33 to 33 for adults, and EUR 33 to 33 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open April 15 and close October 05.
  • Pool access available from noon to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

UMusic Hotel Madrid Hotel
UMusic Hotel Madrid Madrid
UMusic Hotel Madrid Adults Only
UMusic Hotel Madrid Hotel Madrid

UMusic Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 362 out of 487 reviews" "
Rating 8 - Good. 87 out of 487 reviews" "
Rating 6 - Okay. 26 out of 487 reviews" "
Rating 4 - Poor. 4 out of 487 reviews" "
Rating 2 - Terrible. 8 out of 487 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful and friendly. The food was delicious, perfectly prepared and the presentation was artistic. We loved the deep and long soaking tub, while listening to our favorite music over the room's private speakers! Our view overlooked the people walking on the street, a delightful ambiance for Madrid. The interior design was beautiful. We appreciated the record music library and guitars on display. We want to hold Zinzino business meetings in the beautiful theater! It was the perfect place to relax as guests must be 16 .
Stayed 2 nights in Oct 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
This hotel is in a great location, it’s very cool, lovely and quiet. Our room was small but okay. We didn’t get robes as I think we should have done. Also pool wasn’t open, they said because of weather. But overall a great stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert, DENVER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Excellent location
Stayed 1 night in Oct 2024

10/10 Excellent

Khyati

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The hotel was clean and the staff were excellent. The room was very quiet!
Stayed 4 nights in Oct 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful rooms!
Stayed 1 night in Oct 2024

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Treat guests good.
Stayed 3 nights in Oct 2024

10/10 Excellent

NARENDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Perfection
Very friendly and helpful. Highly efficient service, and great breakfast. Location is perfect. An added bonus is its in-house theatre.
Stayed 4 nights in Oct 2024

10/10 Excellent

Antonio

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, location
Stayed 7 nights in Oct 2024

10/10 Excellent

STEPHEN

Stayed 2 nights in Oct 2024

10/10 Excellent

Lyndsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and wonderful rooms. Staff was friendly and helpful. Location is excellent for walking throughout Madrid to eat, shop, and go site-seeing.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

michael, Raanana

Liked: Cleanliness
Stayed 6 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno es variado y bueno. Tiene estaciones de metro cerca y esta muy centrico. Hay opciones para hacer de todo y se puede llegar caminando a muchos sitios de interés
Stayed 8 nights in Sep 2024

6/10 Okay

Karen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I think you should consider re organizing the front desk. It was chaotic between people checking in and others who just had questions. Wait time because of it. We also got a key that did not work so had to come down and repeat the entire experience. Of note, one day we left our room at 8 am and put the service needed sign out. We left a tip to appreciate the staff. When we came back at 3:30 nothing was done but the money was gone? So once again we had to go and seek someone to get our room done. A little suspect I think. Not the quality one might come to expect.
Stayed 2 nights in Oct 2024

8/10 Good

ALI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, perfectly located with everything within walking distance. Especially liked the in-room surround sound system and the excellent front desk service. Some street noise but the windows are sound proof.
Stayed 3 nights in Sep 2024

6/10 Okay

Pamella

Stayed 1 night in Sep 2024

6/10 Okay

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Hernan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buenos los servicios del hotel, muy bueno su personal pero muy pequeñas las habitaciones
Stayed 3 nights in Sep 2024

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the cleanliness of the hotel.The rooftop bar and pool were amazing.
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff - very helpful. Hotel is in a excellent location.
Stayed 2 nights in Sep 2024