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3.5 out of 5

"Stayed here for 4 nights on our first trip to Madrid. We know Barcelona very well and wanted to compare it to Madrid. The Splendom Suites are very wel ... " More

By Linden L. on Mon 16 Mar 2015

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Family Apartment, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Family Apartment, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Family Apartment, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Apartment, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Apartment, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Apartment, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of TGH Gran Vía Apartments's great location. During your stay, you're just a quick walk from Gran Via. You'll find features such as free WiFi in public areas and concierge services. Built in 1926, this upmarket aparthotel has 26 apartments over 4 floors. Free WiFi and a kitchen are available in each apartment.

  • Each apartment offers a kitchen, a plasma TV and a full-sized fridge
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Services include a concierge, a porter and luggage storage
  • Guests have great things to say about the proximity to shopping and the location
  • Within a 10-minute walk of Plaza de Callao and Puerta del Sol

TGH Gran Vía Apartments ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for TGH Gran Vía Apartments

Couples (1) Friends (1)
5 out of 5

Great location in Madrid

Stayed here for 4 nights on our first trip to Madrid. We know Barcelona very well and wanted to compare it to Madrid. The Splendom Suites are very well located in a back street off Grand Via. Everthing from the Plaza Espana (about 20 mins) to the Prado museum (about 30 minutes) and Puerto Sol (about 10 minutes) is easily walkable. The studio is white and plain but comfortable, clean, modern and well equipped. There are plenty of bars and eating places (La Nicoleta) within 100 metres of the entrance if you get tired of walking about. All the international shops are close by. An ideal place for a visit to Madrid. Compared to Barcelona we found Madrid less expensive, less touristy and more of an authentic city. Barcelona has the port whereas Madrid has the museums and parks.

Posted by on 16 Mar 2015

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2 out of 5

Big mistake from hotel

We are a group of 4 friends that hat reserved and paid for a 2 bedroom apartment for one weekend. When we arrived we went to the apartment and checked that the apartment hat only one room. When we went to reception the told us that there they made a mistake and they could not make anything, but they told us nothing. Fortunately one of our friends could not come in the last moment, so we were finally three. Anyway, one hat to sleep in the sofa bed which was not really very comfortable. There was not explanation from reception and we asked for a refund, at least for the price difference of the two apartments. 19€ pro day were offered, which was not acceptable from our side, taking into account that it is not the same to sleep in one bed that in sofa bed in the living room. In reception there is a big sign with a 9.3 rating from a travel portal. Taking into account the service provided to us, we would rate them with a 3,9.

Posted by on 12 Jun 2015

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Property Features

As a guest of TGH Gran Vía Apartments, you'll find multilingual staff, concierge services, and express check-out. Public spaces have free WiFi. TGH Gran Vía Apartments also features a front desk safe, a porter, and a lift. This 4-star Madrid aparthotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 4 levels
  • Built in 1926
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Madrid Recoletos Station (1.7 km / 1.1 mi)
  • Metro station: Gran Via Station (0.2 km / 0.1 mi)

Room Amenities

TGH Gran Vía Apartments offers 26 air-conditioned accommodations with a safe and designer toiletries. Beds feature down duvets and premium bedding. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops and kitchenware and utensils. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. This Madrid aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). 40-inch plasma televisions come with digital channels. Housekeeping is provided once per stay.

  • In-room kitchen
  • Flat-screen television
  • Digital channels
  • Fridge (full size)
  • Oven
  • Stovetop
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Bath or shower
  • Housekeeping (once per stay)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Bidet
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible public bathroom
  • Handrails in stairways
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in instructions and key retrieval information. The front desk is staffed during limited hours.

The front desk at this property is open daily from 9:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

  • Debit cards not accepted
  • Guests must register online prior to arrival
  • Staffed front desk
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 9:00 PM
  • Guest will receive an email before arrival 48 hours
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Smoke detector
  • Property uses a professional cleaning service

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: EUR 30 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Splendom Suites Vía
  • Splendom Suites Gran Vía Aparthotel Madrid
  • Splendom Suites Gran Vía Aparthotel
  • Splendom Suites Gran Vía Madrid
  • Gran Via Selection Aparthotel Madrid
  • Splendom Suites Gran Vía
  • Gran Via Selection Aparthotel
  • Gran Via Selection Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.