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Suite Prado Hotel

4.0 star property
VIP Access

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Photo gallery for Suite Prado Hotel

1 bedroom, down duvets, minibar, in-room safe
Lobby
Reception
Front of property
Staircase

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Room service
  • 24/7 front desk
  • Laundry
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Manuel Fernandez Y Gonzalez 10, Madrid, Madrid, 28014
  • Place, Plaza de Santa Ana
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Prado Museum
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Single Room

Junior Single Room

Junior Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite

1 bedroom, down duvets, minibar, in-room safe

Junior Suite

9.6 out of 10
Exceptional
(20 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Suite

1 bedroom, down duvets, minibar, in-room safe

Family Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

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About this property

Suite Prado Hotel

Pet-friendly Madrid hotel connected to the convention center, steps from Teatro Espanol
Along with concierge services, this smoke-free hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and multilingual staff assistance.
Suite Prado Hotel offers 18 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. Plasma televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and microwaves can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Suite Prado Hotel. During your stay, you'll be connected to the convention center, and just a quick walk from Puerta del Sol. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Teatro Espanol and Plaza de Santa Ana
  • Airport drop-off shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Suite Prado Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. The business-friendly Suite Prado Hotel also features dry cleaning/laundry services, room service (during limited hours), and an elevator.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle up to 0.3 metres

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: EUR 12 for adults and EUR 12 for children

Family friendly

  • In-room refrigerator
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 33.0 per day.
  • Cribs (infant beds) are available for EUR 22.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 33 per vehicle (maximum occupancy 4)
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 22.0 per day
  • Rollaway bed fee: EUR 33.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Suite Prado
Prado Hotel
Suite Prado
Suite Prado Hotel
Suite Prado Hotel Madrid
Suite Prado Madrid
Suite Prado Hotel Hotel
Suite Prado Hotel Madrid
Suite Prado Hotel Hotel Madrid

Suite Prado Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 466 out of 1001 reviews
Rating 8 - Good. 356 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great option for 3 of us. One large room with a very comfortable bed and a living room with a comfortable converted sofa bed. The bathroom was small but worked fine. The staff were all so nice and the room was very clean. The walls were thin and we had one neighbor who fought and was very loud. Staff did their best but keep that in mind. No real noise from the street. I would stay here again, for sure!
Stayed 5 nights in Jul 2025

10/10 Excellent

MARIA CORAL ADAMS

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and excellent service
Stayed 4 nights in Jul 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness
Very convinient locatio, excellent service from the staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Guillermo, Leander

Stayed 3 nights in Jul 2025

2/10 Terrible

Nicole

Stayed 1 night in May 2025

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious Room. Comfortable. Quiet. Great area for walking around. Safe. Friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, convenient location, clean and spacious rooms for Madrid.
Stayed 4 nights in Jun 2025

8/10 Good

Susan

Liked: Cleanliness
Rooms were clean,location was convenient. Staff was helpfull.a lot of local street noise until the middle of the night.
Stayed 3 nights in Jun 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Shaine

Stayed 4 nights in Jun 2025

10/10 Excellent

Frank

Stayed 2 nights in Jun 2025

2/10 Terrible

Chee Pheng

Travelled with family
My family and I stayed for 3 nights here. This is one of the worst hotels I have stayed in. The only plus point is its location which is near to Sol Metro Station. Other than that, it is a long list of negatives: 1. Noisy air con - a loud rumbling sound appears whenever the air con speed is switched to "2" or "3". Sounded to the property manager who offered a room meant for 2, too small for my group of 3 adults. In the end, we could only leave the air con speed at "1" throughout our stay. 2. Noisy - contrary to info presented at booking, the rooms were not well sound-proof. I could hear clearly the conversation of people staying next to my room, past midnight. People at the restaurants next to the hotel continued to party till 4-5 am. It affected our sleep throughout our stay. 3. The water in the shower was too warm. When told, the property manager suggested that I did not know how to adjust the taps. It was until I insisted that the room attendant come to my room that they agreed it was the hotel's problem. After fixing it, the water pressure became too low. By then, I have given up asking them to fix the problem. 4. Extremely poor service - while the property managers on site were all polite, they couldn't resolve issues or did not do what they promised. The TV remained in non-working condition throughout our stay despite them promising to resolve. While some may think that the issues above are trivial, I think these are basic expectations for a hotel that charges up to
Stayed 3 nights in Jun 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good size family room. Very good location for the old center as well as parks and museums.
Stayed 5 nights in May 2025

10/10 Excellent

Matthew, Portland

Liked: Cleanliness, amenities, property conditions & facilities
I think the most unique and positive aspect of this hotel is the customer service from the staff at the reception desk. Everyone was so nice and helpful, but the person that went above and beyond to provide me with maps and directions, and recommendations for my visit to Madrid, was Alberto. Thank you for making this one of my best stays in Madrid, ever! I will stay here again and would 100% recommend to anyone considering staying here.
Living room/kitchen/common space
Double Bedroom
View from Double balcony
Stayed 4 nights in May 2025

8/10 Good

David

Stayed 3 nights in May 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Re
Stayed 2 nights in May 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service
Great location and an enjoyed stay. I’d highly recommend changing rge carpeting though, it’s very weathered.
Stayed 1 night in May 2025

10/10 Excellent

William

Stayed 1 night in Apr 2025

10/10 Excellent

Fernanda, WINTER PARK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Staff was great! Comfortable and clean!
Stayed 2 nights in Mar 2025

8/10 Good

Mairaj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madrid

Great location very central, staff was great. The room spacious with a small kitchenette, microwave abd fridge. The only downside was a very very cramped bathroom and toilet.
Stayed 3 nights in Apr 2025

8/10 Good

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was somewhat hesitant to book this hotel despite the positive reviews. We still had out rental car and hoped to check in before bringing it back. this is not an option. this is a taxi/walk location so we brought it back and took a taxi there. close to bars, restaurants, metro and shops. front desk recommended we leave the key with them when we left which seemed strange but wasn't a hassle and had one less thing to carry around. in the end pleased with the hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Norm

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

JOAN, oklahoma City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an easy walk from the parking lot. The area was safe and convenient. The room was HUGE and had beautiful windows. We loved it!
Stayed 1 night in Feb 2025

8/10 Good

Patricia A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valentine’s Weekend Stay

This hotel is in a great location - convenient to everything and surrounded by wonderful eateries. Our suite was comfortable, for the most part, but the couch was more like a bed with lots of pillows and not too good for just sitting. The kitchenette was adequate for breakfasts, which is all we needed, but there were no dish towels to dry the dishes. There was no place to eat except the couch (no table and chairs). The refrigerator did not have a freezer so I could not reference my ice packs. The windows were not soundproof at all, so the noise from the bars downstairs continued well into the early morning hours (like 4:00 AM!) The bed was comfy, the room was clean, the staff were so gracious and helpful. If we go back, I would bring earplugs.
Stayed 4 nights in Feb 2025