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Smartr Atocha Reina Sofia

4.0 star property

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Photo gallery for Smartr Atocha Reina Sofia

Front of property
Apartment, 1 Bedroom | Private kitchen
Apartment, 2 Bedrooms
Shower, free toiletries, hair dryer, towels
32-inch LCD TV with digital channels, TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Washer
  • Pet-friendly
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
Calle Rafael Riego 24, Madrid, 28045
  • Museo Nacional Centro de Arte Reina Sofía
    ‪8 min walk‬
  • Paseo del Prado
    ‪9 min walk‬
  • Prado Museum
    ‪17 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Apartment, 2 Bedrooms

  • 85 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

32-inch LCD TV with digital channels, TV

Apartment, 1 Bedroom

  • 64 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio

Studio | Living area

Studio

  • 45 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Terrace/patio

SLEEP’N Atocha – B Corp Certified

  • Free WiFi
  • Air conditioning
  • Game room
  • Breakfast available
4.7 out of 5, Exceptional, (1331)
The price is €168
for 1 room
includes taxes & fees
17 Mar - 18 Mar
SLEEP’N Atocha – B Corp Certified

About this property

Smartr Atocha Reina Sofia

Aparthotel units with kitchens, near Prado Museum
This smoke-free aparthotel features free WiFi in public areas. Each apartment features a kitchen with an oven and a dishwasher, plus a washing machine and an LCD TV with digital channels. Free WiFi, a coffee/tea maker, and a hair dryer are among the other amenities available to guests. Housekeeping is available on request.
Smartr Atocha Reina Sofia offers 25 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations at this 4-star aparthotel have kitchens with cookware/dishes/utensils and dishwashers. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 32-inch LCD televisions come with digital channels. Housekeeping is provided on request.

During your stay at Smartr Atocha Reina Sofia, you're just a quick walk from Museo Nacional Centro de Arte Reina Sofía. Features include free WiFi in public areas. This upscale aparthotel has 25 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washing machine, and an LCD TV
  • Free WiFi (speed: 50+ Mbps)
  • Services include a virtual front desk
  • Just a 2-minute drive from Prado Museum and a few minutes from El Retiro Park
  • Dogs welcome for a fee
Smartr Atocha Reina Sofia offers its guests an elevator. WiFi is free in public spaces.

This 4-star Madrid aparthotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Free Wi-Fi, with a speed of 50+ Mbps

Parking and transport

  • Off-site parking within 656 ft (EUR 20 per night)

Family friendly

  • Free cot/infant bed

Kitchen

  • Oven
  • Dishwasher
  • Toaster
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Cleaning supplies

Dining

  • Dining table

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Toilet paper
  • Hairdryer
  • Free toiletries
  • Shampoo

Entertainment

  • 32-inch LCD TV with digital service

Laundry

  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 30 per pet per stay
  • Welcoming dogs only

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 80
  • 7 steps to reach property
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • Virtual front desk

Location highlights

  • Near a metro station
  • Near a train station
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 25 rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

  • Pets: EUR 30 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 20 per night (656 ft away)
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Housekeeping fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number 03/313575.9/16

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Smartr Atocha Reina Sofia Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 14 out of 30 reviews
Rating 8 - Good. 9 out of 30 reviews
Rating 6 - Okay. 2 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 4 out of 30 reviews

9.0/10

Cleanliness

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, room comfort
Communication could have been better.
Our stay was good. The property was clean and very nice. The only issue we had was that we had to call them to get the codes to get in. They did not send them to us.
Stayed 1 night in Oct 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really comfortable apartment in a good area, close to Atocha transport hub and attractions such as the Reina Sofia and Prado Museums and the Retiro Park. Lots of bars and restaurants within a few minutes walk. Only negative was trying to get used to the quirky lock on the apartment door.
Stayed 4 nights in Sep 2024

4/10 Poor

Michael

Travelled with partner
Liked: Cleanliness
Good location, room is clean. The staff was not helpful at all. I sent in-APP messages twice on the day, asking for check in instructions and access code, but didn't receive any reply. I called the staff when I arrived at property, I was told check in instruction has been sent to WhatsApp. I didn't receive any message from the property, we had never communicated on WhatsApp. The staff refused providing access code on phone, and didn't want to send the code thru email or in-APP messages. After 20 minutes argument on phone, finally I was given the code. My first day of a 4-week holiday was totally ruined. It was the worst ever check in experience.
Stayed 3 nights in Sep 2024

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet neighborhood
Stayed 4 nights in Jul 2024

10/10 Excellent

rafael

Liked: Cleanliness, room comfort
Very convenient locariin
Stayed 1 night in Jun 2024

2/10 Terrible

jing

Travelled with family
Be careful to book this place
Our room was not the one we booked om hotels.com. the room showed on hotels.com has a balcony and bright light. The room we got was a dark and no balcony with very bad smell. When you open the window you can see the garage around.
Stayed 1 night in Jun 2024

6/10 Okay

Mehmet

Liked: Cleanliness, room comfort
Clean and convenient place to stay, but, Check-in?
If you don’t have an internet access on the day of Check-in after 3:00 Pm, you might as well find another place to stay. Check in software needs more work to be fully functioning.
Stayed 1 night in May 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, property conditions & facilities
Apartment was perfect for a family of four visiting Madrid for a few days. Very clean and functional with a full kitchen. Neighborhood is good and close to shops and grocery.
Stayed 3 nights in Apr 2024

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and although the check in is online the communication is very good. The remote receptionist was communication was great via what’s app.Excellent service
Stayed 1 night in Feb 2024

8/10 Good

larry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, good room space with kitchen and washer. Very close to Atocha train station. There are some stain marks on the coach need to be cleaned so people can sit on it.
Stayed 1 night in Jan 2024

10/10 Excellent

Carlos Augusto

Liked: Cleanliness, amenities, property conditions & facilities
2 bedroom, nice bathroom and linens (items I think are the most relevant for travelers). Good location.
Stayed 4 nights in Nov 2023

10/10 Excellent

Carlos, Ladson

Liked: Cleanliness, property conditions & facilities
Nice and clean place, love it
Stayed 4 nights in Oct 2023

8/10 Good

Andrea

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Else

Liked: Cleanliness, room comfort
Udmærket lejlighed
Vi havde nogle rigtig fine dage i Madrid og boede i studielejlighed hvor der var fin plads og alle de ting vi skulle bruge i køkkenet. Området var roligt men lejligheden noget mørk og med udsigt til baggårde
Stayed 3 nights in Sep 2024

10/10 Excellent

Armando Raul

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 4 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Michelle

Stayed 1 night in Dec 2023

8/10 Good

Miguel Antonio

Stayed 1 night in Dec 2023

10/10 Excellent

Sofia

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Aoi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
壁が薄いのか、隣人がうるさ過ぎたのか、音が響いたのが気になった。それ以外は快適でした。
Stayed 2 nights in Nov 2023

10/10 Excellent

Diego

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Badar

Stayed 1 night in Nov 2023

2/10 Terrible

Arthur

Stayed 2 nights in Nov 2023

10/10 Excellent

Ruth Elizabeth

Travelled with family
Liked: Cleanliness, room comfort
Cómodo, bien ubicado
Apartamento muy confortable; cerca al museo de la Reina Sofía; muy recomendable
Stayed 2 nights in Oct 2023

2/10 Terrible

Francisco

Disliked: Room comfort
CUIDADO CUIDADO CUIDADO
!CUIDADO, CUIDADO! Si lo que quieres es pagar un apartamento, que además de pagar el precio de la habitación pagues una retención de un depósito, y llegar al apartamento y que no te hayan enviado la información de cual es ni como acceder dentro. Y que los estés llamando y tengan el teléfono apagado ( en todos los que te indica que puedes contactarles) y te dejen tirado en la calle esperando y esperando, este sin duda es tu apartamento. Hay mucha gente que le queda grande querer ser empresario, se piensan que porque compres un apartamento, le pongas un sofá y una tele, y todo "online" ya eres empresario. Srs. Un negocio para que realmente puedan dar un servicio, hay que estar por él, y no apagar el teléfono en horarios laborales porque tienes que ir al supermercado o a comprar el pan. Así que espero sirva a alguien este post
Stayed 1 night in Oct 2023