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SmartRental Collection Gran Vía Capital

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SmartRental Collection Gran Vía Capital

Outdoor pool
Reception
Exterior
Rooftop terrace
View from property

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Kitchen
  • Breakfast available

Explore the area

Map
Calle Gran Vía 14, Madrid, 28013
  • Gran Via
    1 min walk
  • Museo Chicote
    1 min walk
  • Sevilla Station
    3 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    17 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite Collection

In-room safe, individually decorated, individually furnished

Suite Collection

  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite Collection 1 Bedroom (2 people)

In-room safe, individually decorated, individually furnished

Suite Collection 1 Bedroom (2 people)

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Collection)

Terrace/patio

Suite, 2 Bedrooms (Collection)

  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

In-room safe, individually decorated, individually furnished

Apartment, 1 Bedroom

  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms

In-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms, 2 Bathrooms

  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite Smart

Terrace/patio

Suite Smart

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

In-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms

  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

In-room safe, individually decorated, individually furnished

Superior Apartment, 1 Bedroom

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Room

SmartRental Collection Gran Via Centric

Kitchen
Washer
Dryer
Free WiFi
4.7 out of 5, Exceptional, (831)
The price is €209
for 1 room
includes taxes & fees
17 Jan - 18 Jan
SmartRental Collection Gran Via Centric

About this property

SmartRental Collection Gran Vía Capital

Hotel with a 24-hour front desk, steps from Gran Via
This smoke-free hotel features an outdoor pool, a restaurant, and self parking. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
SmartRental Collection Gran Vía Capital offers 60 air-conditioned accommodations with washers/dryers and espresso makers. These individually decorated and furnished accommodations have separate sitting areas. 45-inch flat-screen televisions come with digital channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

This Madrid hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of SmartRental Collection Gran Vía Capital's great location. During your stay, you're just a quick walk from Gran Via. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Gran Via and 7 minutes by foot from Puerta del Sol
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, multilingual staff, and tour/ticket assistance are also featured at SmartRental Collection Gran Vía Capital. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
La Catorce Restaurante & - This restaurant serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (EUR 36 per day)
  • On-site parking options include a garage
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 19 for adults and EUR 15 for children
  • 1 restaurant

Restaurants on site

  • La Catorce Restaurante &

Things to do

  • Outdoor pool

Family friendly

  • Kitchen
  • Microwave
  • Outdoor pool
  • Fridge
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 45-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Griddle
  • Kitchen
  • Microwave
  • Mixer
  • Oven
  • Fridge
  • Stovetop
  • Toaster

More

  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laundry detergent
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Soundproofing
  • Washer and dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 70 per person (one-way)
  • Airport shuttle fee per child: EUR 70 (one-way)
  • Self parking fee: EUR 36 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM.

Property is also known as

SmartRental Collection Gran Vía Capital Hotel
SmartRental Collection Gran Vía Capital Madrid
SmartRental Collection Gran Vía Capital Hotel Madrid

SmartRental Collection Gran Vía Capital Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 449 out of 585 reviews" "
Rating 8 - Good. 91 out of 585 reviews" "
Rating 6 - Okay. 27 out of 585 reviews" "
Rating 4 - Poor. 8 out of 585 reviews" "
Rating 2 - Terrible. 10 out of 585 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Irena

Stayed 2 nights in Aug 2024

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it, it was a pleasant experience. A clean, comfortable, nice place, friendly staff, excellent location. Good breakfast options. We will repeat in the future.
Stayed 2 nights in Sep 2024

10/10 Excellent

Glena, salem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy ealking or subway access to everywhere we needed to go. Front desk emoloyees very friendly snd helpful. There is luggage storage if needed. Small rooftop pool gets crowded, but a treat in Madrid in the summertime. Our AC was spotty throughout the apartment, but overall a smart choice.
Stayed 3 nights in Aug 2024

6/10 Okay

Nicolas

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Beatriz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this hotel!! ❤️
Stayed 1 night in Sep 2024

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it
Stayed 1 night in Jul 2024

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Mohanad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in central Madrid The room was clean, Customer service was wonderful Staff were professional and attentive
Stayed 4 nights in Sep 2024

8/10 Good

Amber

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Shaikhah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel The staff helpful and kind Safety you can’t use the left without the key Very nice location next to the shops and supper markets
Stayed 6 nights in Aug 2024

10/10 Excellent

YURI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Momotazur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Madrid for one night. The staff were accommodating. The apartment was in great shape. The location was great. One staff convinced and helped us purchase the tickets for the hop-on-hop-off bus for 24 hours. It was a great decision because there were so many architectural pieces to cover.
Stayed 1 night in Sep 2024

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great hotel in the middle of Gran Via Madrid. Very modern, comfortable and spacious room/apt with everything you need for short or longer stays. Very clean the room, the towels, the sheets, everything! Kamil check us in and he was great. Awesome customer service, very helpful, nice and friendly. He made us very welcome. We would definitely come back.
Stayed 1 night in Sep 2024

10/10 Excellent

Ommar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment in an amazing location. Rooftop pool and bar were perfection.
Stayed 3 nights in Aug 2024

10/10 Excellent

Maya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to metro, shopping, good restaurants. Very walkable to most attractions.
Stayed 7 nights in Aug 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sky bar was great but the rooftop pool was small and so we didn't get to use it because it was always busy
Stayed 6 nights in Aug 2024

8/10 Good

Rodger

Travelled with family
Liked: Cleanliness, staff & service, amenities
This property has a lot of good going for it; more attention to detail would net an easy rating of excellent - our experience fell short. The least important of which are the VIP Marketing failures - although the front desk acknowledged the free wine, it took nearly two days to appear; and, the upgrade was never offered. These are side bar distractions. The one thing a hotel should never do is blame their guests for room issues - get your proverbial house in order. Television, Telephone, and Room Safe not functional as well as Shower Drain slow creating some minor flooding. Now, we didn’t come to Madrid to watch television - though local news is helpful. The Hotel home page screen was dated January 2018. If we had to call the front desk or need room service the room phone was out of order. The room safe error coded with each attempt to use. The shower drain would flood then drain then flood again. These issues took 2 days to be resolved. The location is outstanding - transportation at the door step, walkable distances to attractions, dining and shopping. The Gran Via is noisy though - Police, Fire and EMS are kept busy and this is the main route - a reality of city life.
Stayed 4 nights in Aug 2024

10/10 Excellent

SUKHPREET

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property!!
Stayed 2 nights in Aug 2024

8/10 Good

Phu

Travelled with family
Liked: Cleanliness, property conditions & facilities
A very pleasant stay
Great location and good for family. We were very close to a lot restaurants, bars and tourist sights. The pool was a little bit small according to my two children and it was a little bit noisy within the accommodation as I can hear running water from upstairs and other guests walking through the corridors and catching the lifts. It was generally clean and comfortable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria Candelaria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Katharina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel, very stylish and our apartment was spacious and well designed. The location is phenomenal and we even had a small balcony right over Gran Via. We did not receive the complementary wine bottle or upgrade and parking is complicated.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in very central amazing location. Rooms were with very nice modern design but very small and tight for a family without really a place to put luggage once sofa bed was open. Staff was extremely friendly and professional and willing to help. AC worked well. Pool very small without much seating for a hotel of this size (maybe 10 chairs total surrounding pool). Good coffee bar attached to lobby. Room had a couple of areas that could use maintenance (like the drain in the shower was detached and the top of the handheld shower head was missing). Would stay here again though for sure.
Stayed 4 nights in Aug 2024

10/10 Excellent

Firas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short holiday in Madrid
Short holiday in Madrid, decided to stay at the city centre, this hotel ticks all the boxes, right at the centre, walking distance from lots of landmarks and surrounded by cafes and restaurants, pool at the top.
Stayed 5 nights in Aug 2024