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Petit Palace Santa Bárbara

4.0 star property
VIP Access

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Photo gallery for Petit Palace Santa Bárbara

Reception
Reception
Bar (on property)
Terrace/patio
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Room service

Explore the area

Map
Plaza de Santa Barbara, 10, Madrid, Madrid, 28004
  • Gran Via
    ‪11 min walk‬
  • WiZink Center
    ‪3 min drive‬
  • Bernabéu Stadium
    ‪5 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪25 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room, Balcony, City View

Superior Double Room, Balcony, City View

Superior Double Room, Balcony, City View

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Suite, Balcony, City View

View from room

Junior Suite, Balcony, City View

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

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About this property

Petit Palace Santa Bárbara

Victorian hotel with free breakfast and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free weekend breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and free use of bicycles are onsite.
Petit Palace Santa Bárbara offers 82 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us they can't get enough of Petit Palace Santa Bárbara's great location. During your stay, you're just a quick walk from Paseo de la Castellana. Free breakfast, free WiFi in public areas, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy local and international cuisine and garden views while dining at The Place to be
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Sociedad General de Autores y Editores and Museum of Romanticism
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and a meeting room. Event space at this hotel measures 54 square feet (5 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at Petit Palace Santa Bárbara.

This 4-star Madrid hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 11:00 AM.
The Place to be - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Place to be

Things to do

  • Free bicycle rentals
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 54 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

Petit Palace Santa Barbara Hotel Madrid
Petit Palace Santa Bárbara Hotel Madrid
Petit Palace Santa Bárbara Hotel
Petit Palace ta Bárbara Hotel
Petit Santa Barbara Madrid
Hotel Petit Palace Santa Bárbara Madrid
Hotel Petit Palace Santa Bárbara
Petit Palace Santa Bárbara Madrid
Petit Palace Santa Bárbara
Petit Palace Santa Bárbara Hotel
Petit Palace Santa Bárbara Madrid
Petit Palace Santa Bárbara Hotel Madrid

Petit Palace Santa Bárbara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 657 out of 1000 reviews
Rating 8 - Good. 281 out of 1000 reviews
Rating 6 - Okay. 44 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hector, san diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, service was awesome. Could walk to every place. Really nice hotel and affordable
Stayed 9 nights in Nov 2024

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable clean room, good shower, excellent breakfast, would definitely stay again
Stayed 4 nights in Nov 2024

2/10 Terrible

Carmen

Travelled with group
Disliked: Cleanliness, property conditions & facilities
I found the size and quality of the rooms not suitable for a 4 star hotel. The furniture is bad quality, broken and of no taste. The rooms are small. There is no lobby space to sit. It is not good for the money
Stayed 4 nights in Nov 2024

6/10 Okay

Sianny

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is located at a very strategic place, close to metro and dining options. The area is safe. They provided of bottles of water for free, which we appreciate. Our room faces the side street and it's super quiet. Things which could be improved: - Property upkeep: sink faucet came off the sink, button for the shower is jammed, door handle of the bathroom is loose and makes clanky noise everytime it's used - Mattress is comfortable but is squeaky when you get on/off Overall, it's a nice stay and I would stay here again if we were in Madrid again.
Stayed 1 night in Nov 2024

10/10 Excellent

Phil

Stayed 2 nights in Nov 2024

10/10 Excellent

Alba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and I feel safe
Stayed 8 nights in Oct 2024

10/10 Excellent

Frances

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

Kevin

Stayed 1 night in Oct 2024

4/10 Poor

AARON

Stayed 2 nights in Oct 2024

10/10 Excellent

JOSE, South Miami

Stayed 2 nights in Sep 2024

10/10 Excellent

Bernice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities
Really good location for the airport. The state of the Hotel was slightly disappoiting for the price and star rating. A few mouldy bathroom areas and could do with an uplift! Quite good breakfast, the usual limited vegan options.
Stayed 1 night in Oct 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The for in the shower was slippery, no outlets for US
Stayed 4 nights in Oct 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and amazing breakfast. Great, helpful staff. Good location. We were given a w/c accessible room for 4 of us. Bathroom was huge but shower surface was slippery and water got all over bathroom floor when we used shower. There was a set of bunk beds. The person sleeping up top found the ladder extremely uncomfortable to use when getting up and down - very hard on feet.
Stayed 2 nights in Oct 2024

4/10 Poor

Carrie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff were very nice. The hotel itself fell extremely short and is not worth staying there. There was graffiti on the front of the hotel, the condition of the property, halls, and room was horrible. The high price per night did not line up with the expected quality or vibe. I honestly felt completely ripped off.
Stayed 6 nights in Oct 2024

8/10 Good

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Ruvicela Reyes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very good located and immaculate clean,you can get walking around.There’s many restaurants,bars and shopping centers in the area.The breakfast buffet is very delicious and fresh.Staff is very helpful and friendly except Olga. The area is very safe. I really recommend to stay in Petite Palace Santa Barbara.
Stayed 4 nights in Sep 2024

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, near to barrio Salamanca and Serrano street!
Stayed 3 nights in Sep 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the metro. Great bars nearby and was within a comfortable long walking distance to the center. Breakfast was great. I'd stay here again
Stayed 4 nights in Apr 2024

6/10 Okay

Abdallah

Liked: Cleanliness, amenities, property conditions & facilities
My only complaint is if you stay in a room that looks over the courtyard, be prepared to wake up at 7:30 every morning from the noise. Breakfast starts at 7:30 and the dining area is in the courtyard, so all the noise made echoes and reverberates up to the rooms. I know the staff has to do their job to get ready but it really was impossible to sleep through.
Stayed 4 nights in Sep 2024

10/10 Excellent

Richard, NY

Stayed 1 night in Aug 2024

10/10 Excellent

Juan, Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, nice room
Stayed 5 nights in Aug 2024

10/10 Excellent

Jose, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Manuel, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean comfortable rooms with excelent AC (not common in Europe) . Breakfast is very good and location is very close to metro station and Gran Via
Stayed 3 nights in Aug 2024

10/10 Excellent

roy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Aug 2024