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Pensión MYD La Estrella

1.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pensión MYD La Estrella

Down duvets, individually decorated, individually furnished, desk
Front of property
Exterior
Down duvets, individually decorated, individually furnished, desk
Free toiletries, hair dryer, towels

Reviews

6.2 out of 10

Popular amenities

  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Calle Estrella 5, 2 Derecha, Madrid, Madrid, 28004
  • Gran Via
    3 min walk
  • Restaurante Chuanyu Renjia
    1 min walk
  • Santo Domingo Station
    3 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    24 min drive

Room options

View all photos for Basic Twin Room (with bunk bed, with extra bed)

Basic Twin Room (with bunk bed, with extra bed)

Basic Twin Room (with bunk bed, with extra bed)

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Double Room

Down duvets, individually decorated, individually furnished, desk

Basic Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room, 1 Bedroom, Private Bathroom

Down duvets, individually decorated, individually furnished, desk

Basic Single Room, 1 Bedroom, Private Bathroom

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, 1 Single Bed, Shared Bathroom

Down duvets, individually decorated, individually furnished, desk

Single Room, 1 Single Bed, Shared Bathroom

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

Hostal Condestable

Free WiFi
Air conditioning
Housekeeping
3.7 out of 5, Good, (307)
The price is €54
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hostal Condestable

About this property

Pensión MYD La Estrella

Pension in Madrid, a short walk to Gran Via
This smoke-free pension features concierge services, tour/ticket assistance, and free WiFi in public areas. Other amenities include multilingual staff.
Pensión MYD La Estrella offers 10 air-conditioned accommodations with hair dryers and complimentary toiletries. These individually decorated and furnished accommodations include desks. Beds feature down comforters. 22-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
During your stay at Pensión MYD La Estrella, you're just a quick walk from Gran Via. You'll find features like free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 3-minute walk from Gran Via and 9 minutes by foot from Puerta del Sol
Pensión MYD La Estrella offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi.

This Madrid pension is smoke free.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Conveniences

  • Lift

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 22-inch flat-screen TV
  • Digital channels

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 9:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hostal Estrella
Hostal La Estrella
Hostal La Estrella Hostel Madrid
Hostal La Estrella Madrid
Hostal Estrella Madrid
Estrella Madrid
Hostal La Estrella
Pensión La Estrella
Pensión MYD La Estrella Madrid
Pensión MYD La Estrella Pension
Pensión MYD La Estrella Pension Madrid

Pensión MYD La Estrella Reviews

Reviews

6.2
Rating 10 - Excellent. 36 out of 234 reviews" "
Rating 8 - Good. 65 out of 234 reviews" "
Rating 6 - Okay. 57 out of 234 reviews" "
Rating 4 - Poor. 32 out of 234 reviews" "
Rating 2 - Terrible. 44 out of 234 reviews" "

7.2/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zainab emhmed elaqel

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I like everything
Stayed 1 night in Jun 2024

8/10 Good

Marina

Liked: Staff & service
A pesar de que no había recepción, el personal fue muy atento cuando lo necesité. Si es cierto que esto debería anunciarse más claramente en la descripción, pues no todo el mundo se siente cómodo haciendo un proceso de check in online. En el baño, había algunos aspectos que mejorar: no había mampara en la ducha y había un fuerte olor a cañerías. También eché en falta unos colgadores para las toallas.
Stayed 1 night in Mar 2024

2/10 Terrible

Carol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

6/10 Okay

Saigonmylove

Travelled with family
Liked: Cleanliness, staff & service
We like their location for: Convenient, cleanliness and safe because it is next to city policy station. But the room is small like a bird cage, only 1 pillow for 2 people, and warning for the first time foreigners (non-Spanish speaking) in Madrid like us: You should be prepared to deal with non-English people :(. It took us 2 hrs for looking, waiting and dealing with the building and meet the registration guy. They post a phone number on the door and ask you to do online check in but my phone could not contact them and and internet network is slow like s.ht. Do not book this property if you visit Madrid on the 1st time and have no Spanish speaking experiences.
Stayed 2 nights in May 2023

10/10 Excellent

Socorro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views!
Cozy place, excelente service!!
Stayed 2 nights in May 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Read this one! It's a gem!!
After reading the dismal reviews I was a little apprehensive. I can assure you that this place is a great little place to stay. Good location, quiet, refurbed, clean. Only downsides I can think of are no curtain in room so no alarm clock for me...nature's alarm clock made sure I was up and at em at 7am ☀️☀️, the shower bracket was a bit dodgy but managed to get a workable angle to get clean. The cleaner was super friendly and the check in process( although unconventional) was relatively straightforward if you follow the rules. To stay in the centre of Madrid for 30euros a night? With a private bathroom? It's a no brainer! Thanks for a great stay
Stayed 2 nights in Apr 2023

4/10 Poor

Hamlin

Disliked: Staff & service, property conditions & facilities, room comfort
No front desk, luggage storage, towels, toiletries
Contrary to the property description on hotels.com, there was no front desk or luggage storage. There were also no towels or toiletries provided, despite me chasing for them several times. The window blind was also not fixed so I could not open the window and had no fresh air or natural light during the stay. There was a lot of noise from refuse collection on the street outside, late at night and early in the morning. There was also noise from scaffolding construction work during the day. The lock was broken when I arrived and I had to wait two hours for it to be fixed. I asked for an email to send complaints to but got no reply.
Stayed 2 nights in Jan 2022

4/10 Poor

Andrea

Liked: Cleanliness
Disliked: Staff & service
The room was small but clean and near all of the major attractions. Customer service was terrible though and no one is physically present at the hostel. I wrote them about a month prior to my trip and again the week prior with some questions and never heard back. Most of the times that you call you won't get answered and the check in process was confusing and unprofessional. It was all done over the phone and the woman I spoke to was constantly bickering with someone else and ended up yelling at me for not doing something she hadn't even told me to do. They need you to send them a picture of your passport via whatsapp, which frankly felt a bit shady. If it hadn't been for the maintenance ladies who stepped out of their way to help me, I would have never checked in. Once inside, I realized the room's lock wasn't working and I tried to call their number but of course had no response. Several other guests during my stay had similar experiences. I stayed because it was already paid for but spent my entire stay praying I didn't have to talk to them again.
Stayed 6 nights in Nov 2021

4/10 Poor

Pamela

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Avoid!!! Only good thing is the location
Avoid this place at all costs, the only good thing about it is the location! We arrived at the hotel tired and wearisome after a 4 hour journey from Valencia and just wanted to get settled in. However, there was nobody at the property to welcome us and we had to phone the telephone number that was on the door to let the owner know we had arrived. After about 10 mins, the owner arrived with the keys and let us into our room but he spoke no english. Our first thoughts were that the room was very small for 2 people but that was just the beginning. After using the bathroom, we found that the toilet didnt flush properly and that the tv did not work and had 'no signal'. The room had a small balcony attached so we pulled up the shutter to get a better view and found that we couldnt get the shutter back down. We emailed the owner and asked if he could fix it but we got no reply after 4 days which meant we had no shutter/curtains to keep the sun from waking us up each morning. We hated being in this room so spent as much time sightseeing and being out and about as possible. The only good thing is the location - it is just a one minute walk from the gran via and callao metro station which was perfecf for us. However, next time we will definitely pay slightly extra for somewhere upmarket.
Shutter got stuck so we had no curtains to keep out the sun for 3 nights
Stayed 4 nights in Sep 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2020

2/10 Terrible

Patrick, Atlanta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I really can not review this place low enough. Firstly, they did not speak any English, as advertised in their posting, which makes check in extremely complicated-as you have to gain access through a main door of a building, but if they never answer, you will not get access. They advertise to call during certain times, but still no answer, or you get "no English", and they hang up. The area is off the beaten track, and a little sketchy, there are too many people hanging around the entrance watching you, and if you do get access to the building, there are twice as many in the building standing around. I did not get access to the room that I paid for, due to them answering and hanging up on me. All in all, it is not a safe location, clean location, nor would I recommend this place to anyone. Please, pay a little extra and try to stay in something safer.
Stayed 8 nights in Dec 2019

2/10 Terrible

jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A total discusting place for any person
To begin with. My arrival at the Estrella was atrocious , NO one was waiting for me or sent me any information on how to get into the place. Then someone came in and gave me a room that looked like a closet with a broken closet where I could not accommodate my luggage. I could hear everything that happens everywhere. The share bathroom door was broken and coming apart with mold in the bottom. Next day, a guy came in and assisted me after all of my complaints and placed me in another room with the only difference that there was a sink for me to wash my hands. The only good thing about this place is the location. I have never seen a place like this in my life. I saw other people complaining about how this place is ran by individuals who have no scrupulous. I decided to report this to the dept. of health in Spain once I get situated. It is not what they show in the website.
Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Check in process was complicated and not clear how to do it
Stayed 7 nights in Oct 2018

8/10 Good

mavi

Small, but well placed and quiet. Good price.
Stayed 2 nights in Nov 2018

2/10 Terrible

Steffanie, London

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
I ended up booking a different hotel because my experience was AWFUL! My shower door had an enormous hole in it so the water was all over the floor. The reception told my food deliverer that I was not registered and therefore I never rec'd food I ordered and paid for until five hours later and an entire day of waiting. By then the food was cold, and hotel promised to refund me the money for that, but of course they never did. My key didn't work the first night for whatever reason so I couldn't stay at the hotel. I would NOT recommend nor will I return to this hotel again.
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Clean room but no staff on duty at night. Had to wait for a long time for check-in. Staff spoke mainly in Spanish.
Stayed 4 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude lady
Been there for couple of days but that lady was so rude and cant even speak english room was too nero and sheets seems was not washed No sitting are for guest and u cannot even take them in room and if you do she keep knocking the door and keep threating like im gonna make a call to poice or whatever she said about Never recommend this place anyone
Stayed 2 nights in Nov 2017

10/10 Excellent

Ioan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
There was very nice hotel with lovely people, they treat me very well and very polite
Stayed 3 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The place itself is alright, value for money but you might get a bit scared from the outside. Better to go up the stairs as lift is quite small- for two people only. Really close to Gran Via and Callao metro stations.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
After I made the mistake of using my Discover credit card, my reservation was cancelled for having the charge denied as refused. When I showed up, I was essentially homeless. The lady in charge rearranged he room assignments, and I was able to stay for my for my full three days.

6/10 Okay

Sevana, New Zealand

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
central location but very small rooms
The place is very difficult to find, the sign is far from the enterance, and we were lucky that someone was leaving as we were coming in because the buzzer did not seem to work for us the first 2 times. It is a small appartment on a second floor which has been divided into 6 rooms, its very central and clean. Unfortunately our room AC did not work so we had to leave our window open, which is rather loud during the night an morning. We were expecting two twin beds, and were placed in a room with a double bed and two singles, proceeded by her explaining that we could only use the one narrow double bed between us and that we were not allowed to occupy the 2 single beds instead, which is very unideal for a mother and daughter. This was annoying and unsympathetic. All rooms have a microwave & small fridge, but there are no cups to boil the water nor plates & cutlery, you need to ask the hotel receptionist Anna for these. Try to get a room which has a widow, overlooking the street. Initially we booked for 3 nights but end up staying for 4 nights, but it was a hassel to arrange the extra night with the language barrier as anna wanted us to pay €5 more than the original €30 a night arrangement.

10/10 Excellent

sophie, london

Liked: Cleanliness, property conditions & facilities
Well, staff are really warm , good location.
Consideing the price, I will recommand this hotel. Kind staff but they dont speak english at all. Very good location, easily foundable. Comfortable bed and good quality of bathroom.

8/10 Good

Nicole, Connecticut

Liked: Cleanliness, property conditions & facilities
Decent hostal
The room is small but clean. The neighborhood is a bit rundown, but it is very close to the main road, Gran Via. The best part was a surprise breakfast left for us, complete with a mini fridge in the room. We would stay here again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too basic & uncomfortable
The room was small, uncomfortable, uncarpeted (just with a solid, plastic flooring, thus unpleasantly too hard & cold to walk on without shoes on...) & although it was agreed online to book it as it is, with a shared bathroom to be accessible by the corridor on the same floor, I had expected that the room itself would contain a kind of water sink with a running/tap water, but even the ordinary cups/glasses were not provided, despite the availability of the fridge, with no tables (apart from the small drawer-box & a chair). Also the walls were too thin, without sound isolation, thus a bit noisy inside out. The major benefit was the hotel location & perhaps I would have been better off had I booked a single room with self-contained shower/bathroom, if available(?)...

8/10 Good

Luz, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy little place
Room was small but clean. Double bed seemed small for two people. Walls are too thin - you can hear the person speaking in the room next to you, you can also hear their television, and you can hear all the commotion in the lobby area. Eugenia provided excellent service.