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Parador De Alcala

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Parador De Alcala

Outdoor pool
Outdoor pool
Terrace/patio
Interior detail
Property amenity

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Parking available
    Parking available
  • Room service
    Room service

Explore the area

Map
Colegios, 8, Alcala de Henares, Madrid, 28801
  • University of Alcala
    1 min walk
  • Colegio de San Ildefonso
    3 min walk
  • Convent of Las Clarisas de San Diego
    3 min walk
  • Madrid (TOJ-Madrid-Torrejon)
    16 min drive

Room options

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, Accessible

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room, Accessible

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Parador De Alcala

Hotel in Alcala de Henares with 2 restaurants and a full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Parador De Alcala offers 128 accommodations with minibars and safes. Accommodations offer separate dining areas. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Parador de Alcalá has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Our customers tell us they enjoy the overall property condition at Parador De Alcala. During your stay, you're just a quick walk from University of Alcala. Free WiFi in public areas, 2 restaurants, and a full-service spa are available.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served weekdays for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with facials, body scrubs, or manicures and pedicures at Spa Parador de Alcalá
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from University of Alcala and Torre de Santa Maria
Parador De Alcala offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. A rooftop terrace, spa services, and a library are also featured at the boutique Parador De Alcala. Parking is available for a fee.

This 4-star Alcala de Henares hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 10:30 AM.
Santo Tomas - This restaurant serves lunch and light fare. A children's menu is available. Reservations are required.
Hosteria del Estudiante - This restaurant specializes in Spanish cuisine and serves lunch, dinner, and light fare. A children's menu is available. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 16 per night)
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–10:30 AM: EUR 24 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Santo Tomas
  • Hosteria del Estudiante

Things to do

  • Full-service spa
  • Outdoor pool
  • Shopping
  • A hot tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate dining area
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Dining room
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 16 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Front desk staff will greet guests on arrival.
Property Registration Number 000301778

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open June 15 and close September 16.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Parador De Alcala Hotel
Parador Alcala Alcala de Henares
Parador Alcala Hotel
Parador Alcala Hotel Alcala de Henares
Parador De Alcala Alcala de Henares
Parador De Alcala Hotel Alcala de Henares

Parador De Alcala Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 205 out of 276 reviews" "
Rating 8 - Good. 58 out of 276 reviews" "
Rating 6 - Okay. 7 out of 276 reviews" "
Rating 4 - Poor. 4 out of 276 reviews" "
Rating 2 - Terrible. 2 out of 276 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great hotel, friendly helpful staff, spacious well appointed rooms, great restaurant. Close to local shops and cafes . Had a great couple of days
Stayed 2 nights in Jul 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and very good service.
Stayed 2 nights in Aug 2024

4/10 Poor

John

Travelled with partner
Not the best Parador
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Lovely restaurant will definitely be staying again.
Stayed 1 night in Jul 2024

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel is quite nice, but we visited in summer when it is quite hot and our room AC never got the room cool enough to sleep under the covers. No matter what we did the room stayed between 76-78F, 25C (not awful, but not easy to sleep in either). They sent the maintenance team out our second day after we asked for diagnosis and they told us everything looked normal and to be patient for it to cool, but it never cooled and now we are leaving. Unfortunate since the hotel is very nice otherwise.
Stayed 2 nights in Jul 2024

10/10 Excellent

Liset

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Great stay, close to restaurants, historic places, and the center of town really, so the location is perfect. The room was big and comfortable, the shower amazing, great water pressure after a hot day. Nice air conditioning to refresh and great service overall. Highly recommended!
Stayed 1 night in Jun 2024

10/10 Excellent

KRISTI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend beautiful and great location
I love this hotel and have stayed multiple times. It’s close enough to walk to everything but not in the fray so it’s quiet at night. Definitely recommend! There is a wonderful breakfast buffet also!
Stayed 3 nights in Jun 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They couldn’t find the reservation for the superior room I had booked months earlier. The hotel was full but they were able to find a regular room.
Stayed 4 nights in May 2024

10/10 Excellent

Heather Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely immaculate room. Spacious, and with a walk in wardrobe.
Stayed 3 nights in May 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Brian, Colorado Springs

Stayed 2 nights in Jan 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing bad to say!
Stayed 3 nights in Nov 2023

8/10 Good

Jeanne Marie

Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised that a hotel of this caliber had no tea bags, coffee or way to boil water in the room. There was a cafeteria which had a very limited selection of foods— and they weren’t very tasty. Otherwise, since it’s Spain, one had to wait till 8:30 to eat dinner. I was constantly hungry here as it was hard to find anything to eat. I got tired of ham and cheese chunks for dinner! It was z big of s walk to get z simple bottle of water. The place is impeccably clean but has absolutely no charm or atmosphere.
Stayed 5 nights in Oct 2023

10/10 Excellent

WAYNE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is housed inside a well preserve historic convent. is recommended and while there one is able to feel the past glory of Alcala de Henares. The room arrangement is somewhat of a labyrinth and also requires a lot of walking and using different elevators to access different parts of the hotel. Don´t count on public transportation. We wasted too much time waiting on trains and buses. Ubers are readily available but $45 to get to Madrid or the airport.
Stayed 4 nights in Oct 2023

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great parador with good underground parking and really central location. Delicious breakfast and helpful staff. Would be great if they provided a kettle in the rooms! Although still 30 degrees the swimming pool was closed and many of the public areas had events on Very clean and great tech
Stayed 2 nights in Sep 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were a bit too firm.
Stayed 3 nights in Aug 2023

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay for a family wedding, clean, modern, well laid out. Lovely pool
Stayed 3 nights in Jul 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the central location capable of walking to restaurants and entertainment
Stayed 1 night in Jun 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis away from the crowds
This property is incredible. Spacious rooms, friendly staff, comfortable beds and great location.
Stayed 1 night in Apr 2023

10/10 Excellent

Stephen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve never stayed in a Parador before, but would now try another. The De Alcala is very clean and modern, and in an area that allows easy walking to all sorts of bars and restaurants. The staff was friendliness and helpful. I’d recommend this hotel.
Stayed 1 night in Apr 2023

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in a great city with a great staff.
Stayed 4 nights in Apr 2023

10/10 Excellent

Annette

Stayed 3 nights in Jan 2023

10/10 Excellent

Christopher

Stayed 3 nights in Jan 2023

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022