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Novotel Madrid City Las Ventas

4.0 star property

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Photo gallery for Novotel Madrid City Las Ventas

Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, pool loungers
Exterior
Reception
Sports facility
Superior Room, 2 Single Beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Parking available

Explore the area

Map
Albacete 1, Plantas de la 4ª a la 8ª del hotel, Madrid, Madrid, 28027
  • WiZink Center
    ‪4 min drive‬
  • Bernabéu Stadium
    ‪6 min drive‬
  • Gran Via
    ‪7 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed (Lounge)

Superior Room, 1 Double Bed with Sofa bed (Lounge)

Superior Room, 1 Double Bed with Sofa bed (Lounge)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed

Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Premium Room, 1 Queen Bed

  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Executive Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Superior Room, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Novotel Madrid Center

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1005)
The price is €259
for 1 room
includes taxes & fees
29 Mar - 30 Mar
Novotel Madrid Center

About this property

Novotel Madrid City Las Ventas

Eco-certified hotel with a 24-hour fitness center and a seasonal outdoor pool
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Novotel Madrid City Las Ventas offers 156 accommodations with minibars and safes. Select Comfort beds feature down comforters. LCD televisions come with satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Novotel Madrid City Las Ventas. During your stay, you'll be within walking distance of Calle de Alcalá. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • The restaurant, swim-up bar, and poolside bar offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a 24-hour gym
  • 14 minutes by foot from Calle de Alcalá and a 4-minute drive from WiZink Center
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Novotel Madrid City Las Ventas offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 2960 square feet (275 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the eco-certified Novotel Madrid City Las Ventas. For a fee, parking is available.

This Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
INSOLITO - This theme restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 27.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 21.50 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • INSOLITO

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,960 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property is located on the 4th to 8th floors of the Novotel & ibis Styles Madrid City Las Ventas establishment on Calle Albacete, 1.
Guests traveling with a pet must contact the property prior to arrival.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 16 to May 18:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21.5 per person
  • Self parking fee: EUR 27.50 per day
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 20 and close September 15.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Madrid Novotel
Novotel Madrid
Novotel Madrid Puente Paz
Novotel Puente Paz
Novotel Puente Paz Hotel
Novotel Puente Paz Hotel Madrid
Novotel Madrid Puente Paz Hotel
Novotel Madrid City Las Ventas Hotel
Novotel Las Ventas Hotel
Novotel Las Ventas
Madrid Novotel Madrid City Las Ventas Hotel
Hotel Novotel Madrid City Las Ventas
Novotel Madrid City Las Ventas Madrid
Hotel Novotel Madrid City Las Ventas Madrid
Novotel Madrid Puente de la Paz
Novotel Madrid City Las Ventas
Novotel Madrid City Las Ventas Hotel
Novotel Madrid City Las Ventas Madrid
Novotel Madrid City Las Ventas Hotel Madrid

Novotel Madrid City Las Ventas Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 212 out of 352 reviews
Rating 8 - Good. 109 out of 352 reviews
Rating 6 - Okay. 19 out of 352 reviews
Rating 4 - Poor. 4 out of 352 reviews
Rating 2 - Terrible. 8 out of 352 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria Barbosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay…. Lovely people… felt safe.
Stayed 8 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good location…great staff, location cleanliness.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was really small.
Stayed 3 nights in Oct 2024

6/10 Okay

Natalia

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Baldish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service definitely recommend this hotel . Will definitely go again.
Stayed 3 nights in Oct 2024

8/10 Good

Ed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ed

Stayed 1 night in Oct 2024

10/10 Excellent

Reine Nina

Liked: Cleanliness, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

ILDANIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent, i like….
Stayed 3 nights in Sep 2024

8/10 Good

ILIE VIRGIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is modern but not what I expected for a Novotel hotel. Maybe because was an IBIS in the same building and they had the same standards for both hotels . Breakfast was nice with multiple options .
Stayed 2 nights in Sep 2024

10/10 Excellent

Menelik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near perfect
Beautiful hotel, really lovely staff. one of the cleanest places I've ever stayed in. Great location, Amazing breakfast, great facilities... I will most definitley make a point of staying here again
Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

Donald

Travelled with family
Liked: Amenities
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent!
Stayed 8 nights in Aug 2024

10/10 Excellent

paul, chorleywood

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to take a moment to share my wonderful experience at your hotel during my recent stay. First and foremost, the exceptional breakfast truly stood out. The variety of options available ensures that there is something for everyone, and the quality of the food is absolutely impressive. It was the perfect way to start each day of my stay. I would also like to commend your staff for their outstanding service. Washington and his team were especially remarkable during dinner time. They were professional, polite, effective, and genuinely cared for the guests. Their attentiveness made our dining experience enjoyable and memorable, and it’s clear that they take great pride in their work. The hotel itself is very well located, making it easy to access various attractions and amenities in the area. While the swimming pool is of medium size, it was perfectly suitable for families, providing a nice space to relax and unwind. Overall, I had a fantastic stay at Novotel and would not hesitate to return. I will definitely recommend your hotel to friends and family. Thank you for providing such a wonderful experience!
Stayed 3 nights in Aug 2024

8/10 Good

Tanbir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

2/10 Terrible

Andreea, NEW YORK

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Crowded not able to walk for breakfast and find a table, needed to wait; by 9:30 good is barely present. Terrible location and service
Stayed 6 nights in Aug 2024

10/10 Excellent

Sudhir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

AJAZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, good breakfast, friendly staff well recommend.
Stayed 8 nights in Aug 2024

10/10 Excellent

CARLOS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Breakfast buffet!.. All excellent.
Stayed 9 nights in Jun 2024

8/10 Good

António, Maia

Travelled with family and small children
Liked: Cleanliness, staff & service
Good location
Stayed 2 nights in Jul 2024

6/10 Okay

Hanns Arnoldo Osegueda

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
People in the restaurant are super rude. Room was fine. Be prepared if you rent a car since their parking will cost you $30-35 per day. Uber trips will cost you around $20-25 one way. Close to different attractions. Do your research if you think this place is worth it, specially if you need a parking space.
Stayed 5 nights in Jul 2024

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024