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Hyatt Centric Gran Via Madrid

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Centric Gran Via Madrid

Terrace/patio
Suite, Terrace
Exterior
Property entrance
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Gym
  • Air conditioning

Explore the area

Map
Gran Via 31, Madrid, Madrid, 28013
  • Gran Via
    1 min walk
  • Lope de Vega Theatre
    6 min walk
  • Puerta del Sol
    6 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    20 min drive

Room options

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Corner

Junior Suite, Corner

Junior Suite, Corner

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Gran Via View)

Room, 1 King Bed (Gran Via View)

Room, 1 King Bed (Gran Via View)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds

Family Suite, Multiple Beds

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 34.9 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

Pool

Barceló Torre de Madrid

Pool
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (1482)
The price is €262
for 1 room
includes taxes & fees
17 Jan - 18 Jan
Barceló Torre de Madrid

About this property

Hyatt Centric Gran Via Madrid

Luxury Madrid hotel in Madrid Centro with bars
This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
Hyatt Centric Gran Via Madrid offers 159 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hyatt Centric Gran Via Madrid. During your stay, you're just a quick walk from Gran Via. You'll find features like free WiFi in public areas, plus 2 bars and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Hielo y Carbon
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Gran Via and 6 minutes by foot from Puerta del Sol
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 2121 square feet (197 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury Hyatt Centric Gran Via Madrid.

This 5-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Hielo y Carbon - This restaurant specializes in international cuisine.
Jardin de Diana - Onsite rooftop bar. Open daily.
Ondas Bar - Onsite lobby lounge. Open daily.
24-hour room service is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 27 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Hielo y Carbon
  • Jardin de Diana
  • Ondas Bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (2121 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Hotel
Hyatt Centric Gran Via
Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Madrid Madrid
Hyatt Centric Gran Via Madrid Hotel Madrid

Hyatt Centric Gran Via Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 733 out of 939 reviews" "
Rating 8 - Good. 138 out of 939 reviews" "
Rating 6 - Okay. 41 out of 939 reviews" "
Rating 4 - Poor. 18 out of 939 reviews" "
Rating 2 - Terrible. 9 out of 939 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Irma

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Sep 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quiet and clean. The air conditioning worked great and was nice after a long hot day exploring the town. The rooftop bar was fun and convenient.
Stayed 3 nights in Sep 2024

10/10 Excellent

cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to everything!
Stayed 2 nights in Sep 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
All ok
Stayed 4 nights in Sep 2024

10/10 Excellent

Janna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor was beautiful, the rooftop bar was outstanding too!
Stayed 3 nights in Sep 2024

6/10 Okay

GIOVANNI

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice, bit overpriced for what you got. No facilities, but great rooftom bar. Lobby bar closed way too early
Stayed 3 nights in Sep 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property, clean and close to everything. Staff very friendly. Only thing was never able to go up to rooftop bar/dining always to busy. Should be given an option to just view the site. Dining for dinner was excellent, our waiter was very friendly and helpful. Will definitely come again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kevin

Stayed 3 nights in Aug 2024

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful hotel in a prime area of Madrid with easy walking to so many of the sites. Very quiet even though it was in a busy area. Loved the rooftop restaurant with great views. Staff was very pleasant and helpful.
Stayed 5 nights in Sep 2024

10/10 Excellent

Luis F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is top notch. Everyone very attentive to any requests we may have.
Stayed 2 nights in Sep 2024

10/10 Excellent

Liz, Coconut Creek

Stayed 6 nights in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Karishma

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

santiago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent
The hotel is very close to everything, restaurants, parks, bars, musueums. The staff on the other hand make you feel at home. Every single one of them was great.
Stayed 1 night in Aug 2024

6/10 Okay

Yin Ba

Stayed 2 nights in Aug 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family room in heart of Madrid
Great location, and friendly staff. They have a family room that sleeps 5.
Stayed 3 nights in Jul 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Hyatt in downtown Madrid was amazing! From the moment we arrived, staff were attentive and kind. Jose at the front desk was very helpful and friendly! Our room was perfect - we opted for a view of the Gran Via which was lovely. The balcony does not have furniture but that was OK with us. There is also no pool at this hotel so keep that in mind. One suggestion I have is for an ice machine to be available to guests - there is a surcharge of ~£5 for a small bucket of ice from room service. Staff allowed us to have an extended check out time until 2pm free of charge. This was wonderful because our flight wasn’t until 4:30pm. Thank you for a great visit to Madrid!
Stayed 2 nights in Aug 2024

10/10 Excellent

Faraj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Jul 2024

10/10 Excellent

Sven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT location and most beautiful rooftop terrace bar!
Stayed 3 nights in Jul 2024

10/10 Excellent

John Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Hotel was top notch
Stayed 4 nights in Jul 2024

10/10 Excellent

marco

Travelled with family
Liked: Cleanliness, amenities
The staff was amazing
Stayed 3 nights in Jul 2024

6/10 Okay

Ruben

Stayed 2 nights in Jul 2024

10/10 Excellent

santiago

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

marisel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very recommended
Stayed 2 nights in Jul 2024

10/10 Excellent

Justo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service. All the staff was friendly and helpful.
Stayed 3 nights in Jul 2024