See all properties

Hotel Sterling

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sterling

Lobby sitting area
Minibar, in-room safe, desk, blackout curtains
Balcony
Reception
Minibar, in-room safe, desk, blackout curtains

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Calle San Bernardo 29-31, Madrid, 28015
  • Plaza de España - Princesa
    1 min walk
  • Gran Via
    2 min walk
  • Lope de Vega Theatre
    3 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    23 min drive

Room options

View all photos for Triple Room, City View

Minibar, in-room safe, desk, blackout curtains

Triple Room, City View

  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Double or Twin Room, Terrace, City View

Minibar, in-room safe, desk, blackout curtains

Double or Twin Room, Terrace, City View

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room, City View

Minibar, in-room safe, desk, blackout curtains

Quadruple Room, City View

  • 27 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 2 Double Beds and 2 Twin Beds

View all photos for Triple Room, Terrace, City View

Minibar, in-room safe, desk, blackout curtains

Triple Room, Terrace, City View

  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Single Room

Minibar, in-room safe, desk, blackout curtains

Single Room

  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room, City View

Minibar, in-room safe, desk, blackout curtains

Double or Twin Room, City View

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Economy Double Room

Minibar, in-room safe, desk, blackout curtains

Economy Double Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room

Minibar, in-room safe, desk, blackout curtains

Quadruple Room

  • 27 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room, 3 Single Beds

Minibar, in-room safe, desk, blackout curtains

Triple Room, 3 Single Beds

  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room, Terrace, City View

Minibar, in-room safe, desk, blackout curtains

Quadruple Room, Terrace, City View

  • 27 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 2 Double Beds and 2 Twin Beds

Similar properties

Room

Líbere Madrid Palacio Real

Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (1032)
The price is €139
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Líbere Madrid Palacio Real

About this property

Hotel Sterling

Hotel with a 24-hour front desk, steps from Gran Via
Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance.
Hotel Sterling offers 69 accommodations with minibars and safes. 26-inch LED televisions come with satellite channels.

Bathrooms include shower/tub combinations and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Hotel Sterling. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from Gran Via and Plaza de España - Princesa
  • Cats and dogs welcome for a fee
Hotel Sterling offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. The business-friendly Hotel Sterling also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.

Languages

Catalan, Dutch, English, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24 hours off-site parking within 984 ft (EUR 31.50 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 10 per person

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 26-inch LED TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 10 per person
  • Nearby parking fee: EUR 31.50 per day(984 ft away; open 24 hours)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Sterling Madrid
Sterling Madrid
Hotel Sterling
Alexandra Hotel Madrid
Hotel Sterling Hotel
Hotel Sterling Madrid
Hotel Sterling Hotel Madrid

Hotel Sterling Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 266 out of 1008 reviews" "
Rating 8 - Good. 479 out of 1008 reviews" "
Rating 6 - Okay. 190 out of 1008 reviews" "
Rating 4 - Poor. 49 out of 1008 reviews" "
Rating 2 - Terrible. 24 out of 1008 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Really central hotel with easy access to the metro and walkable to a lot of central Madrid
Stayed 4 nights in May 2024

10/10 Excellent

Jezmin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Lukasz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Calum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent hotel in central Madrid. Great value, clean and a warm welcome from the staff. There's a couple of Metro stations nearby and Aquí Santoña - Tienda y Tapas over the road is a great place for tapas.
Stayed 2 nights in Jan 2024

8/10 Good

Luis

Travelled with family and small children
Liked: Staff & service
Overall it was ok. Needs a little remodel but it was near main attractions.
Stayed 7 nights in Jan 2024

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay suited us as we are a family of 3. Easy to book and the option of the 1 room with 3 seperate beds was great. Didnt have the breakfast but they dining looked good. The reception were very helpful and we could store our bags u til our late evening flight. Great value and a super central location.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
The hotel is in a great walkable location! The staff was friendly and provided recommendations when we asked. The only downside is that the rooms get very hot (80°+), even if they turn off the heat to your room. We had to leave windows open as long as we could before going to sleep to get to a comfortable temp. Then we would wake up steamy. It's all manageable but something to note.
Stayed 4 nights in Oct 2023

8/10 Good

Gail

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay except the very noisy street. Even with the window closed, we still heard people, trucks, sirens at all hours of the night. The 10 Euro breakfast was not included. It was average. No eggs were offered. The front desk and cleaning staff were very attentive.
Stayed 3 nights in Sep 2023

8/10 Good

Angel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena eleccion Costo beneficio
Stayed 1 night in Aug 2023

10/10 Excellent

Gregorio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very Convenient Hotel, confortable beds, excelente service at breakfast. Definetly coming back.
Stayed 2 nights in Jul 2023

4/10 Poor

Kimberlee

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Genesis

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful, friendly staff, easy check in, nice rooms and very clean. A 4-5 minutes walk from the Santo Domingo Metro station. If you want to enjoy La Gran Via this is definitely a great place to stay!
Stayed 1 night in Jan 2023

10/10 Excellent

Vivian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La localizaciones perfecta
Stayed 5 nights in Sep 2022

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Jul 2022

8/10 Good

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a city centre break
Hotel is very well located, we needed twin rooms which they have plenty of. All rooms very clean and also the communal spaces. Very helpful and friendly staff.
Stayed 3 nights in Apr 2022

10/10 Excellent

Victor Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location, near of Madrid Centro
Stayed 1 night in Sep 2021

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Dennis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Madrid in 3 days
Great location, 2 minutes walk from gran via, metro 5 minutes. Royal Palace 10 minutes, museums a short metro ride. Toledo bus pick up 5 minutes. Safe, clean and comfortable hotel.
Stayed 3 nights in Mar 2020

8/10 Good

yoke f

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

4/10 Poor

Matthew

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

JOSE A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadía
Excelente ubicación. Tenía precio normal que sobrepasaba nuestro presupuesto pero lo conseguimos a mitad de precio con meses de anticipación. Limpio, cómodo y en el centro mismo de Madrid. Muy cerca de la estación de metro
Stayed 1 night in Dec 2019

8/10 Good

Trudi

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The location is perfect, just off Gran Via. The exterior of the hotel is beautiful, the lobby and public areas also. The rooms of the hotel are dated, and look like something from the cold-war. At this price point ($150 (average)), one would expect a little more. The rooms were dark, dingy, fridge didn't work, sparse, and a tiny sad TV hanging on the wall. Although the rooms were very clean. Also, the room that I stayed in backed up to a restaurant (?)/store, because at 3am each night they decided to start moving furniture/items. When mentioned to the front desk, they apologized and said they didn't know what it was. Also, my room was next to the fire-exit, which I am assuming staff would pop out to have a smoke, as this door would bang closed through out the evening/night also. No effort to rectify the issue.
Stayed 2 nights in Dec 2019

8/10 Good

Hailing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019