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Hotel Silken Puerta Madrid

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Silken Puerta Madrid

Lobby sitting area
Front of property
Lobby
Lobby sitting area
Down duvets, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Juan Rizi, 5, Madrid, Madrid, 28027
  • Arturo Soria Plaza Shopping Center
    18 min walk
  • Centro Comercial Campo de las Naciones
    5 min drive
  • IFEMA
    6 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    9 min drive

Room options

View all photos for Suite single use

Down duvets, in-room safe, desk, laptop workspace

Suite single use

  • 46 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room Single Use

Down duvets, in-room safe, desk, laptop workspace

Double Room Single Use

  • 24 sq m
  • Sleeps 1
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Double Room (with extra bed 2 adults&1child)

Down duvets, in-room safe, desk, laptop workspace

Double Room (with extra bed 2 adults&1child)

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 2 Large Twin Beds and 1 Twin Bed

View all photos for Club Double Room Single Use (Silken)

Down duvets, in-room safe, desk, laptop workspace

Club Double Room Single Use (Silken)

  • 24 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Down duvets, in-room safe, desk, laptop workspace

Standard Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room (with extra bed)

Down duvets, in-room safe, desk, laptop workspace

Double Room (with extra bed)

  • 24 sq m
  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Bed OR 2 Twin Beds and 1 Large Twin Bed

View all photos for Club Room (Silken)

Down duvets, in-room safe, desk, laptop workspace

Club Room (Silken)

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Silken Puerta Madrid

Hotel with a fitness center, in the vicinity of Riyadh Air Metropolitano
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space.
Hotel Silken Puerta Madrid offers 194 accommodations with safes and hair dryers. Beds feature down comforters. Televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, bidets, and complimentary toiletries. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Silken Puerta Madrid. During your stay, you'll be within walking distance of Calle de Alcalá. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at La Orza
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 6 minutes by car from Riyadh Air Metropolitano and 10 minutes from Santiago Bernabéu Stadium
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 6 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 4521 square feet (420 square meters) and includes conference space. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Hotel Silken Puerta Madrid. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 10:30 AM.
La Orza - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Piano Bar - Onsite piano bar. Open daily.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 15 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: EUR 20 for adults and EUR 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • La Orza
  • Piano Bar

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (4521 square feet)
  • Meeting rooms - 6

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 21-inch TV
  • Satellite channels

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Covered self parking fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Silken Puerta Madrid
Silken Puerta Madrid Madrid
Hotel Silken Puerta Madrid Hotel
Hotel Silken Puerta Madrid Madrid
Hotel Silken Puerta Madrid Hotel Madrid

Hotel Silken Puerta Madrid Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 310 out of 613 reviews" "
Rating 8 - Good. 212 out of 613 reviews" "
Rating 6 - Okay. 51 out of 613 reviews" "
Rating 4 - Poor. 24 out of 613 reviews" "
Rating 2 - Terrible. 16 out of 613 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to stay near airport.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a good hotel located close to the airport.
Stayed 1 night in Jul 2024

10/10 Excellent

Valerie

Stayed 4 nights in Jul 2024

10/10 Excellent

Meghan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Anabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very pleasant, hotel staffs were very friendly and helpful, very clean room and the cleanliness was maintained throughout our stay, breakfast was of good quality and had various choices , especially healthier choices, check in/out was made at an ease.i would recommend my family and friends,and I would return without doubts.
Stayed 3 nights in Jul 2024

10/10 Excellent

Meghna

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get the bus and get into the city center area
Stayed 2 nights in Jul 2024

8/10 Good

Reza, Coquitlam

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe
Stayed 3 nights in Jul 2024

10/10 Excellent

Tamara, Petion Ville

Stayed 4 nights in Jul 2024

8/10 Good

Sajjad

Stayed 3 nights in Jul 2024

6/10 Okay

Joelle

Disliked: Staff & service, property conditions & facilities, room comfort
Strictly a hotel to stay 1 night if you have to get or you arrive from airport.
Stayed 1 night in Jun 2024

10/10 Excellent

Blanca del Rosario

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Sheniz

Liked: Property conditions & facilities
Very clean, great service
Stayed 4 nights in May 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Amenities
Quiet industrial type neighborhood. Not much to do,no shopping or restaurants.
Stayed 4 nights in May 2024

10/10 Excellent

Marilyn, Birmingham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: clean, comfortable bed, good water pressure in shower, friendly and helpful staff. The hotel is a distance from the city center but there are two buses that take folks right into the city. Varied, ample, and tasty breakfast. My only disappointment was that there were no tissues in the room which was especially tough for me as I had gotten a bad cold with a lot of sneezing and nose blowing. We were not in an area where I could buy tissues, so toilet paper had to do. Also tp served to remove make up and didn’t do such s good job! However, when I asked why they didn’t provide tissues in the room, I was told it was not their policy but that she’d be happy to give me a packet, which she did. I probably should have asked earlier.
Stayed 3 nights in May 2024

8/10 Good

Adi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, well located if you don't want to look for parking inside the city. Close to the airport. Amenities were ok. Basic breakfast. Overall experience - Good!
Stayed 2 nights in Oct 2023

6/10 Okay

Tony

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Heba

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast needs to have more options for vegetarian and vegan
Stayed 3 nights in Sep 2023

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Todo el personal que trabaja en el hotel es muy amable
Stayed 3 nights in Jul 2023

6/10 Okay

Dahlia

Travelled with family
Liked: Cleanliness, staff & service
La alfombra huele muy mal. Los cuartos no tienen agua para tomar .
Stayed 1 night in Apr 2023

4/10 Poor

Huei

Liked: Cleanliness, staff & service
Multiple issues with my room
Our room is clean and 2 twin beds are big and comfortable, however it doesn’t come with facial tissues, electric kettle, coffee or tea bags which is super inconvenient! Our room also has an issue where the bathroom door won’t stay in place instead it’ll keep moving towards the toilet before it stops. This caused me hitting my head or hitting my knees if I didn’t make a point to kick it back when standing up!! There’s a design issue in my opinion. There’s another issue with the shower door not shutting close so waters are spilled all over the floor. I’m super annoying with my room and will not recommend this hotel.
Toilet seat is right behind the door and it won’t stay in place if you push it back!
Stayed 1 night in Apr 2023

6/10 Okay

Sabet, OAKVILLE

Business traveller, Travelled with partner
Kettle for coffee 30€ per day Print boarding pass at reception 20 cent
Stayed 4 nights in Feb 2023

8/10 Good

Sherman

Liked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Trieu, Vacover

Stayed 2 nights in Aug 2022