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Hotel Sercotel AB Rivas

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sercotel AB Rivas

Library
Breakfast, lunch, dinner served; Spanish cuisine
Minibar, in-room safe, desk, soundproofing
Junior Suite
Terrace/patio

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Gym
    Gym
  • Bar
    Bar
  • Parking included
    Parking included
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Avenida Francisco Quevedo, 2, Rivas-Vaciamadrid, Madrid, 28522
  • H2Ocio
    10 min walk
  • Cathedral of Justo Gallego Martinez
    11 min drive
  • Parque Warner Madrid
    24 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    17 min drive

Room options

View all photos for Classic Room

Minibar, in-room safe, desk, soundproofing

Classic Room

  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Minibar, in-room safe, desk, soundproofing

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room

Minibar, in-room safe, desk, soundproofing

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room (with single sofa bed)

Minibar, in-room safe, desk, soundproofing

Classic Twin Room (with single sofa bed)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Sercotel AB Rivas

Hotel in Rivas-Vaciamadrid with a fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and 24-hour room service.
Hotel Sercotel AB Rivas offers 84 accommodations with minibars and safes. LED televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, designer toiletries, bidets, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Hotel Sercotel AB Rivas, you'll be close to Cathedral of Justo Gallego Martinez. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy Spanish cuisine while dining at El Somallao
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • 12 minutes by car from El Retiro Park and 14 minutes from Prado Museum
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. A fitness center, a library, and a terrace are also featured at Hotel Sercotel AB Rivas. Limited free parking is available on a first-come, first-served basis.

This 3-star Rivas-Vaciamadrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
El Somallao - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
AC Bar - This bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 12 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • El Somallao
  • AC Bar

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Terrace

Spa

  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bath or shower
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LED TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

AC Hotel Rivas Vaciamadrid
AC Rivas Hotel
AC Rivas Vaciamadrid
AC Vaciamadrid
Hotel AC Rivas Vaciamadrid
Hotel AC Vaciamadrid
Hotel Rivas Vaciamadrid
Hotel Rivas Vaciamadrid AC
Hotel Vaciamadrid
Vaciamadrid Rivas
Hotel Sercotel AB Rivas Rivas-Vaciamadrid
Hotel Sercotel AB Rivas
Sercotel AB Rivas Rivas-Vaciamadrid
Sercotel AB Rivas
Hotel Sercotel AB Rivas Hotel
Hotel Sercotel AB Rivas Rivas-Vaciamadrid
Hotel Sercotel AB Rivas Hotel Rivas-Vaciamadrid

Hotel Sercotel AB Rivas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 131 out of 270 reviews" "
Rating 8 - Good. 109 out of 270 reviews" "
Rating 6 - Okay. 15 out of 270 reviews" "
Rating 4 - Poor. 12 out of 270 reviews" "
Rating 2 - Terrible. 3 out of 270 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

stuart, Mazarrón

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the fittings were not very new. Breakfast was amazing though and the staff were so helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Jun 2024

8/10 Good

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in good condition. Breakfast is great, I would recommend it. You have shopping options in front of street and is walkable.
Stayed 1 night in Jun 2024

10/10 Excellent

Genieca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will always want to stay at this location when visiting Madrid. Can’t recommend it enough!!
Stayed 8 nights in Jun 2024

6/10 Okay

Thomas

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Genieca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a classic American style hotel so it was easy to settle in.
Stayed 2 nights in May 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, amenities
Wifi not good and room a bit chilly
Stayed 1 night in May 2024

8/10 Good

Conrad

Stayed 9 nights in Mar 2024

8/10 Good

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The personal very friendly however the room a/c didn't work during the whole stay, the food was good on restaurants but the breakfast very basic for a $12eu fee
Stayed 5 nights in Mar 2024

10/10 Excellent

Nayra

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Mar 2024

10/10 Excellent

colin

Stayed 3 nights in Mar 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My trip was to visit a family member who was sick the staff was extremely friendly and helpful. They were also very accommodating to my situation. I would also recommend staying here for the future. There’s no major thrills but a good solid and clean environment which was comfortable.

8/10 Good

Rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value- Very nice Hotel!
The Hotel was very nice. The staff was very friendly. The room was very clean and spacious. and free parking! Great Hotel, we will stay here again when we travel o Madrid Spain!
Stayed 3 nights in Dec 2023

10/10 Excellent

Konstantino

Stayed 2 nights in Oct 2023

10/10 Excellent

Ergasto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente atención en counter del lobby, excelente habitación y excelente servicio de desayuno. Además amplio espacio para estacionar el auto.
Stayed 2 nights in Oct 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Alan

Stayed 3 nights in Sep 2023

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Terrible soundproofing, unsafe experience
The hotel is clean, and the price is reasonable, however, the night I stay, is horrible. Such a bad end to my Spain trip. When I check in, it's around 11 pm, only two single rooms left, and those two rooms are built near each other with only one door separate two rooms. it's not supposed to be a single room, but a family room. Because of that, it's not quiet at all!!! I know a guy lived next to me, since he was checking in at the same time of me. I can hear he walked in his room exactly like someone walk in my room, I can hear he was watching football, opening plastic bags for sneaks and unpacked his luggage. But I had no issue with that gentleman, it's our routine activity, everyone does it. THE REAL PROBLEM is the room has terrible soundproofing!!! As a young single lady, I couldn't sleep when I can hear exactly another guy did next to me. Usually, I fall asleep very fast, but that night, it's just so uncomfortable and unsafe to sleep. When I went to the lobby and tried to at least get a pair of ear plugs, the manager told me that they don't provide it and asked me to get it myself by walking to a pharmacy store alone at 12:30 am during midnight in a “deserted” place. BTW the room is hot even in April, not recommended for summertime.
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant one night stay on the journey from Santander to the Costa Blanca. Hotel was modern, clean and well located next to retail park with lots of eating options. Breakfast was very good and the complimentary bottle of carva on arrival was a very nice touch. Would certainly stay again on a similar journey and would highly recommend to others.
Stayed 1 night in Apr 2023

10/10 Excellent

Pamela

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Everything was clean and easy access to bus and a little walking distance to metro. Overall good place
Stayed 2 nights in Oct 2022

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
halfway stopover
Good stopover halfway to southern Spain, very close to A3. Nice outdoor eating area, food expensive but very nice. Dog friendly with extra charge dogs only allowed in bedrooms and out door dining area
Stayed 1 night in Sep 2022

10/10 Excellent

Abel

Stayed 2 nights in Jan 2022

10/10 Excellent

Stephanie

Business traveller
Liked: Staff & service, room comfort
Ideal for business
Clean hotel, ideal for business trip
Stayed 2 nights in Nov 2021

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021