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Hotel Europa

3.0 star property

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Photo gallery for Hotel Europa

Front of property – evening/night
Quadruple room with Puerta del Sol views
2 Double connecting rooms with Puerta del Sol views
City view from property
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Calle Carmen, 4, Madrid, Madrid, 28013
  • Puerta del Sol
    ‪2 min walk‬
  • Plaza de Callao
    ‪4 min walk‬
  • Gran Via
    ‪4 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪25 min drive‬

Room options

View all photos for 2 Double connecting rooms with Puerta del Sol views

Street view

2 Double connecting rooms with Puerta del Sol views

  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Double Room, Terrace

City view

Premium Double Room, Terrace

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Single Room, Terrace

Premium Single Room, Terrace

Premium Single Room, Terrace

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for 2 Double connecting rooms

Minibar, in-room safe, desk, soundproofing

2 Double connecting rooms

  • 43 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Triple Room, Terrace

Premium Triple Room, Terrace

Premium Triple Room, Terrace

  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views

  • 25 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Triple room with Puerta del Sol views

Triple room with Puerta del Sol views | Bathroom

Triple room with Puerta del Sol views

  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room with Puerta del Sol views

City view

Double Room with Puerta del Sol views

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 21 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room with Puerta del Sol views

Single Room with Puerta del Sol views

Single Room with Puerta del Sol views

  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Single Room

Single Room

Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

Similar properties

Room

B&B Madrid Centro Puerta del Sol

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Laundry
4.8 out of 5, Exceptional, (298)
The price is €296
for 1 room
includes taxes & fees
8 Mar - 9 Mar
B&B Madrid Centro Puerta del Sol

About this property

Hotel Europa

Central Madrid hotel connected to the convention center, steps from Puerta del Sol
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and coffee/tea in a common area are onsite.
Hotel Europa offers 100 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the sightseeing around Hotel Europa. During your stay, you'll be connected to the convention center, and just a quick walk from Puerta del Sol. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy a bite to eat at Café Europa, a café that serves Spanish cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests like the accommodations for the spaciousness, overall comfort, and nice bathrooms
  • Steps from Puerta del Sol and 4 minutes by foot from Gran Via
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Europa also features tour/ticket assistance, coffee/tea in a common area, and concierge services. For a fee, parking is available.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Café Europa - This café specializes in Spanish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 25.00 per day)
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 14 for adults and EUR 14 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Café Europa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Hotel Europa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 679 out of 1005 reviews
Rating 8 - Good. 226 out of 1005 reviews
Rating 6 - Okay. 66 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 10 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Never order from the restaurant. The food is for pig
Stayed 1 night in Nov 2024

10/10 Excellent

Indra

Travelled with family
Liked: Amenities
Excellent!!!! Super clean. Nice views. Super nice people. Love it.
Stayed 6 nights in Nov 2024

8/10 Good

Germain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, comfortable and clean room, awesome location.
Stayed 2 nights in Nov 2024

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Great great location and nice hotel ! Basic but nice!! Location location location !! If you travel during Christmas time , the best Christmas tree in Madrid in Puerta del Sol!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel with helpful and welcoming staff!
Stayed 8 nights in Nov 2024

8/10 Good

Rana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The center location of this hotel was perfect, few feet from the metro, the only thing I couldn’t sleep it’s in the plaza center so people are out very late! I think the staff overwhelmed with work! Few times I had to walk away from asking about things need it! Bits it’s clean and the room are spacious!
Stayed 3 nights in Nov 2024

10/10 Excellent

Enmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

Maria Teresa

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Diego, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right at Puerta del Sol, probably the busiest area in Madrid. Hotel and staff are great. Lots of places to eat and you can walk to most turist points. Metro is right there too. The only issue is if you want to sleep at night. It is very loud past midnight, sometimes until 130am with illegal live performers and loud speakers. Bring ear plugs if you are planning on sleeping. I stayed 5 nights and 4 were like that.
Stayed 5 nights in Nov 2024

10/10 Excellent

Leonora Coralia Hamilton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff and location.
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Chuang-Kuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
The front desk is friendly. The room is comfortable. The included breakfast is delicious. The location is convenient to major tourist sites. The price is affordable. We are glad we chose this hotel for our first time Spain trip. We are looking forward to come back again.
Stayed 3 nights in Oct 2024

10/10 Excellent

CARMEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent and the location was great !
Stayed 3 nights in Nov 2024

10/10 Excellent

Rafael E.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great!
Stayed 5 nights in Oct 2024

10/10 Excellent

Lillian

Travelled with family
Liked: Cleanliness, staff & service
Excellent location
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel Europa is highly recommendable. from the location to all their staffs and they had an excellent service. Room was impeccable everyday snd it is convenient to all places. Overall - a 10!
Stayed 5 nights in Oct 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel
We enjoyed our stay, as the hotel is within the Plaza del Sol, Plaza Mayor area. It’s bustling with activities! There’s plenty of bistros around. The only downside is the taxi transport — drops you off on the side streets and you have to lug your luggage (not convenient) vice-versa on your way back to the airport. But if you’re taking the metro, easy-peasy!
Stayed 3 nights in Oct 2024

8/10 Good

Sachin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good place to stay
Stayed 4 nights in Oct 2024

10/10 Excellent

Julie T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location
The hotel was in a great location for getting to restaurants and tours. The room was very lean, but very small. The staff (house-cleaning and front desk) were very good. The breakfast was significantly overpriced for what was offered, and it was not that good compared to the other 5 hotels we stayed at while visiting Spain. I would not recommend the breakfast as you can find better options near the hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Adriana, Hallandalle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love these hotel the staff is fantastic very professional and helpful The person working there the best

2/10 Terrible

Sabeen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not helpful and rude. They didn’t have the basics. Sheets and blankets were gross. No iron, no tea kettle. Room was horrible.
Stayed 3 nights in Sep 2024

10/10 Excellent

MIRNA

Liked: Cleanliness, staff & service, property conditions & facilities
This property is very convenient, walkable and accessible to everything. The balcony room is huge, spacious bathroom. Will book again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Pun Kwan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is perfect for us because it is close to all the sites. I do agree with other comment that since it is right by the square, it can get a bit noisy at night. It does not really bother me when I was either enjoying it or just too tired and fell asleep.
Stayed 3 nights in Sep 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can not ask for a more central location with the metro right in front of the hotel. The partying outside goes on all night but the windows were double paned so it didn’t keep us awake. The hotel has extraordinary staff, friendly and helpful.
Stayed 3 nights in Oct 2024