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Hostal Ballesta

2.0 star property

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Photo gallery for Hostal Ballesta

Interior
Front of property
Property entrance
Superior Double Room | Terrace/patio
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Calle Ballesta 5, Madrid, Madrid, 28004
  • Gran Via
    ‪3 min walk‬
  • Puerta del Sol
    ‪8 min walk‬
  • Plaza Mayor
    ‪12 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪31 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • 17 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Double Room, 1 Double or 2 Single Beds

Hostal Hispano Gran Vía

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • Extra beds/cots
4.3 out of 5, Excellent, (799)
The price is €117
for 1 room
includes taxes & fees
9 Apr - 10 Apr
Hostal Hispano Gran Vía

About this property

Hostal Ballesta

Hostal with a 24-hour front desk, a short walk to Gran Via
This smoke-free hostal features concierge services, a 24-hour front desk, and a free grocery shopping service. WiFi in public areas is free. Additionally, express check-in, express check-out, and free newspapers are onsite.
Hostal Ballesta offers 35 air-conditioned accommodations with laptop-compatible safes and complimentary toiletries. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hostal Ballesta. During your stay, you're just a quick walk from Gran Via. You'll find features like free WiFi in public areas, plus a roundtrip airport shuttle (surcharge) and concierge services.
  • Free WiFi
  • Services include babysitting, free grocery shopping service, and a concierge
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Gran Via and 8 minutes by foot from Puerta del Sol
  • Airport shuttle service available for a fee
As a guest of Hostal Ballesta, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hostal Ballesta also features concierge services, complimentary newspapers in the lobby, and a complimentary grocery shopping service.

This Madrid hostal is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 60 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Hostal Ballesta offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ballesta Madrid
Hostal Ballesta
Hostal Ballesta Hostel
Hostal Ballesta Hostel Madrid
Hostal Ballesta Madrid
Hostal Ballesta Hotel Madrid
Hostal Ballesta Hotel Madrid
Hostal Ballesta Hostal
Hostal Ballesta Madrid
Hostal Ballesta Hostal Madrid

Hostal Ballesta Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 449 out of 891 reviews
Rating 8 - Good. 324 out of 891 reviews
Rating 6 - Okay. 87 out of 891 reviews
Rating 4 - Poor. 22 out of 891 reviews
Rating 2 - Terrible. 9 out of 891 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hieu

Stayed 1 night in Dec 2024

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the Gran Via.
Stayed 6 nights in Oct 2024

10/10 Excellent

Meroula

Stayed 1 night in Nov 2024

10/10 Excellent

luis

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Rogelio

Stayed 1 night in Nov 2024

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the safety area and don’t like , mmm no cafeteria or breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Its a nice clean place to stay the staff is very friendly and helpful
Stayed 7 nights in Nov 2024

10/10 Excellent

Lymaris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La calle donde está ubicado está en un área donde hay movimiento diurno y nocturno de chicas que trabajan en la calle, pero en general el ambiente es tranquilo. El Hostal es muy bonito, seguro y cerca de todo.
Stayed 4 nights in Nov 2024

4/10 Poor

Odelyn, Goleta

Travelled with family
It was ok for the price. You can barely move your arms up to waah your hair because of how small the shower is.
Stayed 4 nights in Nov 2024

8/10 Good

Luis

Stayed 6 nights in Nov 2024

6/10 Okay

John

Liked: Cleanliness
Disliked: Amenities
The room was so small that neither i nor my suitcase could pass the narrowest corner.
Stayed 3 nights in Nov 2024

10/10 Excellent

VIRGINIA

Stayed 3 nights in Nov 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Near center gran via and puerta del sol
Stayed 5 nights in Nov 2024

10/10 Excellent

Fatima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and easy walking distance to the Gran Via. The staff were all friendly and helpful.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
It was in a good central location and very good price. The bed was comfortable and the noise at night was very low. Would definitely stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great start to Spain
Was a pleasant experience. Excellent location. Walking distance to great dining and a shoppers delight particularly for high end stores.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was heavy construction in the facility during my stay. This included hammering onto my room walls!!!!!! Simply abusive and a horrible experience I would like to get some accountability for.
Stayed 6 nights in Oct 2024

10/10 Excellent

agustin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Is right behind Zara store on Gran Via .superb location .the only thing is that that little street where the Hostel is is run down and full of prostitutes at night..but they don't bother you. And the Hostel locks they're door at certain time so it is very safe that I know
Stayed 3 nights in Oct 2024

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very well located property
Stayed 2 nights in Oct 2024

8/10 Good

David

Stayed 5 nights in Oct 2024

4/10 Poor

JULISSA, GUATEMALA

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Servicio al cliente y atención terrible, las dos chicas que tuvimos oportunidad de conocer en recepción con una actitud pésima. Cero servicio al cliente, mal humoradas. La cama dura y las instalaciones ya son antiguas, el sector muy sucio.
Stayed 2 nights in Oct 2024

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely short vacation to Madrid
It was right next to two tube stations, lots of lovely bars and cafes, The room was twin room but beds centimetres apart. It was adequate. Maybe bottle of water to kettle as courtesy
Stayed 3 nights in Oct 2024

6/10 Okay

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Overal good with some complaints
Good Customers service. Some prostitution activities in the area. Very noisy after Midnights. I could not sleep sometimes because of the noise coming from a bar next door. Location is in the Center of Madrid.
Stayed 10 nights in Oct 2024

10/10 Excellent

Rashmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to Grand Via. True to the description on expedia
Stayed 3 nights in Oct 2024