Eurostars Casa de la Lírica

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eurostars Casa de la Lírica

Lobby
Exterior
Lobby
Deluxe Double Room, Terrace
Minibar, in-room safe, desk, soundproofing

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry

Explore the area

Map
Aduana 19, Madrid, Madrid, 28013
  • Puerta del Sol
    4 min walk
  • Gran Via
    4 min walk
  • Plaza de Santa Ana
    6 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    26 min drive

Room options

Deluxe Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Double or Twin Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Double Room, Terrace

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Eurostars Casa de la Lírica

Hotel with a fitness center, steps from Gran Via
This hotel features a fitness center, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, conference space, and concierge services. Housekeeping is available on request.
Eurostars Casa de la Lírica offers 83 air-conditioned accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Eurostars Casa de la Lírica, you're just a quick walk from Puerta del Sol. Free WiFi in public areas, a gym, and a bar are available.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from Gran Via and 4 minutes by foot from Puerta del Sol
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Eurostars Casa de la Lírica.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 1640 ft (EUR 26 per day)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 22 for adults and EUR 22 for children
  • 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Pillow menu

Bathroom

  • Bath or shower
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea filters (reusable)
  • Electric kettle
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 22 for children
  • Nearby parking fee: EUR 26 per day (1640 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours in January.

Property is also known as

Elena Palace
Elena Palace Hotel
Hotel Elena Palace
Hotel Maria Elena
Hotel Maria Elena Palace Madrid
Maria Elena Hotel
Maria Elena Palace
Maria Elena Palace Hotel
Maria Elena Palace Madrid
Eurostars Casa Lirica Madrid
Eurostars Casa de la Lírica Hotel
Eurostars Casa de la Lírica Madrid
Eurostars Casa de la Lírica Hotel Madrid

Eurostars Casa de la Lírica Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 251 out of 706 reviews" "
Rating 8 - Good. 268 out of 706 reviews" "
Rating 6 - Okay. 114 out of 706 reviews" "
Rating 4 - Poor. 50 out of 706 reviews" "
Rating 2 - Terrible. 23 out of 706 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and friendly and helpful staff. Convenient to everything especially right off the metro Comfortable bed and cold air conditioner. Great amenities.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mitchel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ana R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Jul 2024

10/10 Excellent

Ilan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and staff, best area to explore Madrid.
Stayed 2 nights in Apr 2024

10/10 Excellent

Frank

Stayed 1 night in Jul 2024

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is incredible too load from streets one the weekend, people gather a lot outside the hotel on a Saturday, but the location is very well convenient… I would probably request a room not pointing to the street to avoid noise!
Stayed 4 nights in Jul 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but with some noise issues
The hotel itself was very nice. Large room and clean throughout. The staff were generally very friendly. The main issue was the noise outside on a Friday and Saturday night. Unfortunately during these nights, a small bar/club is open from midnight until 5.30am. During this time there is a lot of noise from people in the street which made it very difficult to sleep particularly in our room which was on this side of the hotel. We also felt the price to have breakfast at the hotel was far too expensive.
Stayed 5 nights in Jul 2024

10/10 Excellent

A

Stayed 5 nights in Jul 2024

10/10 Excellent

Alberto, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great for sightseeing
Stayed 6 nights in Jul 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a pretty good stay
Good location , although when you pull up it doesn’t look like there would be a hotel there. AC wasn’t fantastic. Bed was comfortable , shower set up wasn’t ideal. Overall decent deal.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Ideally located on quiet street less than 5 min north of Puerta del Sol. Equidistant from Sol and Sevilla metros. Within 15-20 min walk from Prado. Less to Pza Santa Ana (tapas bars) and Plaza Mayor. My 5th floor single had low slanting roof supports that were easy to hit your head on. But room was clean and bright, good a/c, mini-fridge, hot water kettle. Hotel breakfast is pricey but good quality (tortilla, jamón etc. in addition to regular eggs, pastries, cereals) except for the coffee (from a machine).
Stayed 3 nights in May 2024

10/10 Excellent

aldo

Liked: Cleanliness, amenities
Todo muy bien
Stayed 1 night in May 2024

2/10 Terrible

Roberto, Houston

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Horrible experience. Don't stay at this hotel unless you want to be treated badly. The staff agreed to store my luggage and then mistakenly gave it to another guest who went to the airport. Luckily, that guest recognized the problem and sent my luggage back to the hotel with an Uber. The staff were not helpful at all - they told me I needed a police report before any action could be taken. To make matters worse, the hotel gave me room 113, which was above a nightclub, the noise was unbearable when asking for a room change; Hotel staff said there were no rooms available even though their website showed room availability. On Tuesday I asked to change my room because I suspected that the nightclub would be open on the eve of a holiday and they assured me that it was not necessary because the nightclub was only open on weekends and in fact the nightclub opened that night because it was a holiday. Once again, an absolutely horrible experience: Madrid is a great city, this is a horrible hotel.
Stayed 4 nights in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

ANA

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

8/10 Good

ANA

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

8/10 Good

Abdelhaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good overall
Location of this hotel is very convenient. Staff was helpful and nice. Professional service and clean rooms.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Room very clean very nice staff. Location is convenient very close to train stations buses Uber rides restaurants, etc. Two things didn’t like no lights in the street at night and the cleaning staff too noisy in the mornings.
Stayed 13 nights in Dec 2023

6/10 Okay

VICENTE

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

suleiman

Travelled with family
Liked: Amenities
Very friendly staff, clean rooms, and great strategic location that is close to everything. Just needs minor fixing (caulking in bathroom, minor cracks/space gaps in laminate floor. Would definitely recommend and would use again. The cook/food attendant seemed a bit grouchy when he was asked for coffee, as he was all alone with no help on December 2, 2023 during breakfast time. Could use additional staff member and maybe self serve coffee maker.
Stayed 2 nights in Nov 2023

6/10 Okay

Angela

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Andrew

Disliked: Staff & service, property conditions & facilities
Very poor
Very poor wi-fi, bar permanently closed, limited breakfast options, no atmosphere. Only good thing was the location for sight seeing but right next door to a night club so disturbed sleep. Very poor given the cost.
Stayed 3 nights in Oct 2023

10/10 Excellent

Zara, Mill Valley

Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel. Little bit noisy at night. Un patio room would have been better.
Stayed 2 nights in Oct 2023