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Chic & Basic dot

3.0 star property

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Photo gallery for Chic & Basic dot

Exterior
Front of property
Flat-screen TV
Minibar, in-room safe, blackout curtains, soundproofing
Superior Double Room, Terrace | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle del Maestro Victoria 5, Madrid, 28013
  • Plaza de Callao
    ‪2 min walk‬
  • Gran Via
    ‪3 min walk‬
  • Puerta del Sol
    ‪4 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪24 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace

Superior Double Room, Terrace

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Interior

Intelier Palacio de San Martín

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, (1006)
The price is €251
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Intelier Palacio de San Martín

About this property

Chic & Basic dot

Hotel with a 24-hour front desk, a short walk to Gran Via
This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance.
Chic & Basic dot offers 51 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of Chic & Basic dot's great location. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the central location
  • Just a 3-minute walk from Gran Via and 4 minutes by foot from Puerta del Sol
Chic & Basic dot offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Chic & Basic dot also features a front-desk safe and an elevator.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 8:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 12 for adults and EUR 12 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 12 for adults and EUR 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chic Basic Dot
Chic & Basic Dot Hotel
Chic & Basic Dot Madrid
Chic & Basic Dot Hotel Madrid

Chic & Basic dot Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 555 out of 813 reviews
Rating 8 - Good. 196 out of 813 reviews
Rating 6 - Okay. 43 out of 813 reviews
Rating 4 - Poor. 11 out of 813 reviews
Rating 2 - Terrible. 8 out of 813 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, easy walking distance to everything. Staffs are very helpful and nice.
Stayed 3 nights in Nov 2024

10/10 Excellent

Arturo, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
At first, the red walls and the red neon room sign caused me rejection. But once inside the room, I found it clean and spacious. I was in room 501. It has a balcony and high ceilings. The bathroom was nice in the shower outstanding I will definitely be back.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marjan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location. Breakfast is a la card but nice options.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area close to everything
Stayed 2 nights in Nov 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff was really nice. The room was available when I arrived (before check in time) so I was able to settle down.
Stayed 1 night in Nov 2024

10/10 Excellent

Wesley, SHERWOOD PARK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique hotel. Has some differences that are quite appealing. Very personable.
Stayed 5 nights in Nov 2024

10/10 Excellent

LUIS, GUAYNABO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
David and Sabrina at the front desk were excellent, making sure you will have everything you need to have a good time in Madrid. This is a very nice place to stay. Thank you.
Stayed 5 nights in Nov 2024

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Man Yee Selwin

Travelled with family
Room temperature was too warm, they locked the air-con temperature only providing heat, you are no choice to switch off during the stay(October). But no ventilation unless you open the balcony door, but it was too noisy and didn’t feel safe when you sleeping at night.
Stayed 2 nights in Oct 2024

8/10 Good

Marvi I

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to many shops and restaurants. Hotel staff - especially David who provided us with information. He is amazing and very kind.
Stayed 4 nights in Oct 2024

10/10 Excellent

Loraine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, friendly staff. Close to metro and Gran Via.
Stayed 2 nights in Oct 2024

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente location
Stayed 3 nights in Sep 2024

10/10 Excellent

melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The reception people were very helpful and informative.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent room - great location
Very good location. All the major sights were just a short walk away. Great coffee house adjacent to the hotel.
Stayed 5 nights in Oct 2024

10/10 Excellent

Mallika

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location , Very friendly and helpful staff , rooms up to date
Stayed 5 nights in Oct 2024

8/10 Good

Rosimar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2024

10/10 Excellent

Chantele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance from the metro station Puerta del Sol with plenty to explore and eating options. Comfortable stay and great service. Would stay here again when I return to Madrid
Stayed 1 night in Oct 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay. Convenient to everything.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jade

Stayed 3 nights in Sep 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in central location
The location of the hotel was perfect. We were right in the centre, with all of the amenities you need on your doorstep. Only 20-30 minute walk to the museums and galleries. The staff couldn’t have been more helpful and welcoming. We would definitely stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sandra

Stayed 1 night in Oct 2024

8/10 Good

Stephen, Flower Mound

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Hotel Chic & Basic Dot. It was in the heart of Madrid, very near Plaza Mayor and the Metro station to get anywhere in this big city.
Stayed 4 nights in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024