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Chic & Basic dot

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chic & Basic dot

Exterior
Superior Double Room, Terrace | Terrace/patio
Superior Double Room, Terrace
Flat-screen TV
Front of property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Calle del Maestro Victoria 5, Madrid, 28013
  • Plaza de Callao
    2 min walk
  • Gran Via
    3 min walk
  • Puerta del Sol
    4 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    25 min drive

Room options

View all photos for Classic Room

Classic Room

Classic Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace

Superior Double Room, Terrace

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Interior

Intelier Palacio de San Martín

Free WiFi
Restaurant
Air conditioning
Gym
4.7 out of 5, Exceptional, (1007)
Intelier Palacio de San Martín

About this property

Chic & Basic dot

Hotel with a 24-hour front desk, a short walk to Gran Via
This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff.
Chic & Basic dot offers 51 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of Chic & Basic dot's great location. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the central location and the clean accommodations
  • Just a 3-minute walk from Gran Via and 4 minutes by foot from Puerta del Sol
Chic & Basic dot offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Chic & Basic dot also features a front-desk safe and an elevator.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 8:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 12 for adults and EUR 12 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 12 for adults and EUR 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chic Basic Dot
Chic & Basic Dot Hotel
Chic & Basic Dot Madrid
Chic & Basic Dot Hotel Madrid

Chic & Basic dot Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 498 out of 738 reviews" "
Rating 8 - Good. 183 out of 738 reviews" "
Rating 6 - Okay. 39 out of 738 reviews" "
Rating 4 - Poor. 11 out of 738 reviews" "
Rating 2 - Terrible. 7 out of 738 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a vibe, the styling was amazing. The staff were so friendly and helpful, even the breakfast was a revelation - we were not expecting to like it but loved it! The location is perfect, so much to see and do within walking distance too, also close to all major transport links.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Mohammad

Stayed 2 nights in Aug 2024

10/10 Excellent

Olivia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for 4 nights and it was lovely! Small room but it had everything we needed. We felt very safe in the area and its close distance to basically anywhere we went. The restaurant attached to the hotel was very good as well. The only thing is that the walls are very thin but nothing earplugs couldn’t fix. Overall a great experience and would recommend to anyone staying in Madrid.
Stayed 4 nights in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2024

10/10 Excellent

NICOLE, San Juan

Very good service and the best location!
Stayed 1 night in Aug 2024

10/10 Excellent

seira

Stayed 2 nights in Aug 2024

10/10 Excellent

Alma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the center of the shopping district so it’s expected to hear folks passing by since we had a terrace too. David (reception) is the best. Helpful and very kind. Highly recommend the place
Stayed 2 nights in Jul 2024

6/10 Okay

George

Liked: Cleanliness, room comfort
nice place
it was nice, i wish the room had a small coffee maker or at least a small water boiler for your morning coffee in the room
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel in central location
The hotel was very clean and it looked updated. The room was small but we had a beautiful garden. It is perfectly located. We loved our stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rosalia

Travelled with family
Liked: Amenities
EXCELLENT location. Easy to walk to metro and to tourist shops and restaurants.
Stayed 5 nights in Jul 2024

8/10 Good

Hubert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is not great
Stayed 3 nights in Jul 2024

8/10 Good

Araz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location very clean rooms No coffee or tea facilities in room.
Stayed 5 nights in Jul 2024

6/10 Okay

Ayan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Carlos, Smithville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the best!!! You have everything you can need nearby
Stayed 3 nights in Jul 2024

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Diana

Stayed 5 nights in Jul 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service
Great hotel great location!
Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Fabulous stay with wonderful staff especially David he was exceptional with any questions or help we had!!
Stayed 4 nights in Jul 2024

6/10 Okay

MARIA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Albert

Stayed 5 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

LL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

6/10 Okay

Javier

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Dated, bad smell, broken fixtures, good location
Dated motel, many things are broken or not working such as doors, closet doors, also shower drain clogged, never fixed. The paint decoration is super dark and gloomy. Musty smell in the room. No desk or chair, no hot water kettle in room. The only plus is the location which is very central. Pillows were not comfortable. No breakfast included. Poor experience.
Stayed 3 nights in Jun 2024